Whether you plan to launch a physical store, an online retail website or a combination of both, you may require point-of-sale (POS) software to manage payments, track inventory and streamline daily business operations. In this context, we have compiled a list of 5 top POS software for businesses in the UK in 2023.
POS software in today’s time has the potential to do more than just processing transactions. It may drive your business’s day-to-day operations like managing inventory, generating sales reports and running loyalty programs, to name a few. To help you choose the right tool, we have brought you a list of best-rated POS systems.
This article provides a list of the best five POS systems businesses can use to manage their accounting and sales processes. We have shortlisted the products listed in this article based on the following factors, and the complete methodology can be found at the bottom of the article:
- Have an overall user rating of at least 4/5 stars
- Meet the market definition of point-of-sale software
- Products have local domains specific to the UK
- Have received more than 30 user reviews between May 2021 and May 2023
The tools described below are arranged in alphabetical order.
- Overall rating: 4.1/5
- Ease of use: 4.2/5
- Customer service: 4.1/5
- Features: 4/5
- Value for money: 4/5
Lightspeed Retail is a POS system designed to help businesses manage inventory, stores and suppliers from one platform. The tool offers payment processing via multiple payment methods, ensuring payments are processed securely with PCI compliance and end-to-end encryption.
The platform allows businesses to create and send invoices to customers, which can also be tracked to check whether they are in progress, paid or overdue. Its analytics core feature enables users to get detailed information about sales performance year over year.
To build long-term relationships with customers, users can take advantage of the software's loyalty programs to track customer spending habits and the outcome of loyalty campaigns. This tool also comes with an offline mode that acts as a backup function for businesses to continue processing sales even if they lose internet connection on a business day. To learn more about its pricing and different paid plans, visit its official website.
- Overall rating: 4.6/5
- Ease of use: 4.6/5
- Customer service: 4.3/5
- Features: 4.5
- Value for money: 4.5
Zettle is a point-of-sale app that helps businesses handle sales and products from a tablet or smartphone by allowing users to pair a card reader to receive payments. Its billing/invoicing feature enables staff to create and send an invoice and then automatically sends reminders to customers to pay those invoices on time.
By offering a payment terminal and card reader, the tool helps businesses accept payments securely and instantly in their PayPal business account which is then automatically transferred to the bank accounts with no added fee. Leveraging its sales reports feature, businesses may get a better understanding of daily, weekly and monthly sales and an overview of how products are performing.
Zettle charges only for a processed transaction and the hardware a business requires. More details related to pricing can be found on their official website.
- Overall rating: 4.2
- Ease of use: 4.3
- Customer service: 4.1
- Features: 4.2
- Value for money: 4.1
SimplyPayMe is a point-of-sale solution that enables invoicing and payments, all through a smartphone. The tool offers multiple payment options like an in-app card reader, virtual terminal (over the phone), pay links and pay via bank app without requiring special tools to process payments.
Using SimplyPayMe, users can create customized invoices by adding their company logo and attaching particular terms and conditions. Whether invoices are in progress, scheduled, or completed, keeping track of business invoices is also possible. The tool also allows businesses to generate sales performance reports to give them an overview of how a business is performing and help them decide on setting achievable targets.
This tool also comes with offline access to ensure that data can be synced once a user gets reconnected to the network. The software also offers a free version with a restricted set of features. You can visit their official website to learn more about their pricing plans.
- Overall rating: 4.7/5
- Ease of use: 4.7/5
- Customer service: 4.4/5
- Features: 4.5/5
- Value for money: 4.5/5
Square Point of Sale is a point-of-sale solution that lets businesses sell goods or services in person, online, out in the field or over the phone. The software can help users process any kind of payment using multiple payment modes, such as in-person payments, online payments, manually entered payments, remote payments and buy now pay later payments.
Square Point of Sale’s billing/invoicing feature allows users to send custom digital invoices to customers that can also be tracked to check the status of whether invoices are paid or unpaid. The tool also helps businesses keep track of sales and inventory by providing sales reports that offer insights on gross sales, refunds and sales count. As a result, businesses may work on improving their strategy to drive more sales.
Users can also reward their customers and provide a personalized experience to each customer with loyalty programs. Businesses could also compare average spends and visits from loyalty versus non-loyalty programs. In addition, the tool can even accept payments when the internet service is temporarily unavailable in offline mode.
The software is free to use; you only need to pay while receiving payment. Visit their official website to learn more about the processing fees or costing.
- Overall rating: 4.6/5
- Ease of use: 4.6/5
- Customer service: 4.4/5
- Features: 4.3/5
- Value for money: 4.4/5
SumUp is a POS software designed for businesses to help them simplify payments, reports and orders. Whether customers want to pay with cash, phone or card, businesses can keep track of every payment transaction processed via SumUp POS software.
Utilizing its billing/invoicing feature, users can create customized invoices to fit their brand and get a notification on their mobile if the invoice is seen, paid or overdue. To have a clear picture of how many products were sold, businesses can leverage the sales reports feature that details sales activity over a certain period of time.
To ensure that a customer remains engaged with the business, users may run loyalty programs to retain prospects and make them return to the business repeatedly. People who want to buy this product only have to pay a one-time price for the device, and then they are charged a fixed transaction fee when receiving a payment from customers. Visit their official website to learn more about their pricing plans.
The software in the above list is in alphabetical order. The selection of these five tools is based on the following criteria:
- A minimum of 4/5 star average user rating for all the components - overall rating, value for money, functionality, ease of use and customer support.
- The existence of at least 30 reviews of the software over the past two years (10th May 2021 – 10th May 2023).
- All of the above software match Capterra’s definition of a point-of-sale system: Point of Sale (POS) software automates the capture of financial data and sales transactions. Point of Sale systems integrate core business functions such as sales tracking, accounts receivable, purchasing and inventory management across multiple registers or retail branches.
- All the software have the following core features: sales report and payment processing.
- Out of our resultant list of tools, we selected the five best tools available in the UK or have a local domain specific to the UK.