Published on 21/01/2022 by Sukanya Awasthi

In 2020 —when COVID-19 hit the world— it brought along a global ban on travel. All domestic and international travel plans came to a halt. This affected not just travellers, but also the travel and tourism industry. According to... Continue Reading

Published on 25/11/2021 by Sukanya Awasthi

According to a United Nations report, COVID-19 has fueled a surge in global eCommerce to the tune of US$26.7 trillion. The same report goes on to state that the eCommerce sector saw a rise in its share of all retail sales from... Continue Reading

Published on 17/11/2021 by Sonal Srivastava

Managing several marketing initiatives and social media schedules simultaneously could get challenging for companies. The collection of uncategorised data for marketing insights could also eat up work hours that could be better... Continue Reading

Published on 09/11/2021 by Sukanya Awasthi

In the previous article in this series —using insights gathered from our survey of 1,000 people in the UK— we explored the basics of cryptocurrency for small and medium enterprises (SMEs) and revealed some data on how consumers... Continue Reading

Published on 28/10/2021 by Sukanya Awasthi

Bitcoin emerged as the first decentralised cryptocurrency (or ‘crypto’) in 2009. Since then, its value has fluctuated wildly —from less than a cent to more than US$60,000— prompting millions to invest in crypto and spawning... Continue Reading

Published on 22/09/2021 by Sonia Navarrete

As a society, our understanding of the importance of mental health has grown over the past decade. Prominent campaigns such as Mental Health Awareness Week have highlighted the prevalence of mental health issues and addressed... Continue Reading

Published on 09/09/2021 by Sonia Navarrete

Sustainability matters to customers and employees, but what do bosses think? To find out more about businesses’ approach to sustainability, we surveyed more than 300 managers who say their companies have sustainability measures... Continue Reading

Published on 24/08/2021 by Sonia Navarrete

Now that humans have a better understanding of their long-term impact on the planet, many brands are placing renewed focus on their sustainability. Whether in operational or in PR terms, consumers notice this. The question is:... Continue Reading

Published on 20/07/2021 by Sonia Navarrete

The pandemic, and the shift to remote working, has left some employees feeling isolated and detached from their team. It has also changed the way managers communicate with their team and provide feedback, since day-to-day... Continue Reading

Published on 16/07/2021 by Sonia Navarrete

If you own a kennel, dog daycare centre, dog training facility or a pet grooming business, you could benefit from a dog kennel management software package. But what is it exactly? It is a tool that enables animal-related... Continue Reading

Published on 12/07/2021 by Sonia Navarrete

The pandemic has had an impact on the way we work, but also on the way we feel recognised at work. Not being able to go into the office has meant many employees feel isolated and apart from the team – and in some cases that their... Continue Reading

Published on 02/06/2021 by Sonia Navarrete

Many healthcare patients utilised telemedicine software for the first time during the COVID-19 pandemic, as providers sought to limit access to their physical premises. To understand more about the uptake of telemedicine and... Continue Reading

Published on 10/05/2021 by Kathryn Todd

Telemedicine, according to the NHS, involves “telecommunication and information technology for the purpose of providing remote health assessments and therapeutic interventions.”  Telemedicine has been a vital tool in maintaining... Continue Reading

Published on 14/04/2021 by Kathryn Todd

In April 2020, just as millions of people in the UK began working from home, Capterra surveyed 491 remote workers from small businesses to find out how they were managing the transition and how the pandemic had affected cybersecur... Continue Reading

Published on 11/03/2021 by Toby Cox

Artificial intelligence (AI) in finance can cut costs, improve efficiency, and transform how your business manages its money.  The finance industry was an early adopter of financial technology (or fintech) such as artificial... Continue Reading

Published on 08/03/2021 by Sonia Navarrete

The pandemic has brought new challenges to every workplace. Employees have had to adapt to home-working, a new economic and commercial climate, and the complexities of creating and maintaining a COVID-safe working environment. In... Continue Reading

Published on 17/02/2021 by Sonia Navarrete

Businesses of all sizes had to quickly adapt to remote working in 2020 when COVID-19 forced the closure of many workplaces. Solutions aimed at ‘patching up’ these first months were implemented: collaboration tools, HR software,... Continue Reading

Published on 16/12/2020 by Sonia Navarrete

At Capterra we have selected 10 successful B2B software companies in the UK to watch in 2021 headquartered in the UK. These are companies that operate in different categories, from  Recruitment software, Digital signature... Continue Reading

Published on 10/12/2020 by Sonia Navarrete

With the pandemic having been the centre of our lives in 2020, it’s worth looking at HR trends for 2021, as COVID-19 has surely disrupted one of the core departments in every company – human resources. Looking at 2021 we can’t... Continue Reading

Published on 05/11/2020 by Sonia Navarrete

Customer reviews can be the best marketing tool for a company. It is essentially the modern word of mouth. 53% of British consumers always read online reviews about a product/service before buying a product, and 40% often before... Continue Reading

Published on 28/10/2020 by Sonia Navarrete

Trying to succeed in an unsegmented market is like trying to hit a target with your eyes closed. You’ll certainly hit something, but you’re unlikely to hit the right thing. In a globalised world, every business must become a big... Continue Reading

Published on 22/10/2020 by Sonia Navarrete

We all know how important reviews are when looking to purchase a new device. However, reviews can be crucial for small businesses, since positive reviews can increase the success of a business but a negative review can have a... Continue Reading

Published on 15/10/2020 by Sonia Navarrete

Is hardly surprising that the choice of enabling software for small business has become more crucial than ever before. Although some larger organisations were already geared up for flexible working arrangements and remote working... Continue Reading

Published on 09/10/2020 by Sonia Navarrete and Bruno Peláez

A study by Capterra on the password usage habits of British SMEs revealed that a third of users use the same password on all Internet sites. This represents an extremely high risk in the vulnerability of personal and company... Continue Reading

Published on 30/09/2020 by Maxime Ben Bouaziz and Sonia Navarrete

While some sectors have internalised entire teams of SEO experts and software to deal with fierce competition in their market, others are still wondering whether it makes sense to keep a budget for SEO. The direct consequence?... Continue Reading