17 years helping British businesses
choose better software
The surge in short-term rental platforms has transformed the rental housing market, bringing both benefits and challenges for property managers and tenants. Short-term rentals and rising rents can increase landlords'... Continue Reading
Advanced technology can influence decision-making for nearly three quarters of renters. Here’s how property managers can use software to meet demands and stay competitive. Continue Reading
Project management is key for overseeing project life cycles but often needs to adapt to high operational demands. Artificial intelligence (AI) can be a transformative tool if used correctly. Merging AI with business... Continue Reading
Given the need for customer service teams to optimise their performance and deliver efficient assistance to their customers, some are turning to AI-driven tools to reach these objectives. With nearly half of UK customer... Continue Reading
Consumers have reported feeling ad fatigue from too much advertising on social media and are using untraceable methods, like word of mouth, to recommend products. How can retailers address this issue? Also, as businesses... Continue Reading
Project managers have multiple tools at their disposal to perform their roles more effectively, but emotional intelligence (EQ) is a skill they must develop. Capterra surveyed PMs across the U.K. to understand how they... Continue Reading
Businesses are seeking ways to optimise their customer service and call centre operations to save costs while maintaining quality services and fostering customer loyalty. This article will analyse and provide insights... Continue Reading
Amidst a cost of living crisis and constant technological advances, are consumers changing their online shopping habits? We surveyed online shoppers to find out what they seek from eCommerce retailers and to identify... Continue Reading
Middle managers are an essential puzzle piece in organisations, bridging the gap between senior leadership and frontline employees. However, according to research by Capterra, they often grapple with excessive workloads,... Continue Reading
As businesses deploy new technologies to remain competitive, the successful adoption of these tools relies on more than strategic planning: it hinges on employee satisfaction. How can businesses balance innovation with... Continue Reading
In the wake of Google’s decision to phase out third-party cookies, UK businesses are facing a shift in digital advertising and data collection strategies. With concerns about privacy and compliance looming large, how... Continue Reading
As Google prepares to phase out third-party cookies, we explore how important cookies are for marketers, how companies are using these tools, and what implications these changes might have on them. Continue Reading
This article was originally published on 05/12/2022. Explore our top five best-rated picks for applicant tracking software in the UK. Each tool has a minimum average overall rating of 4.5/5 stars and over 20 reviews... Continue Reading
Welcome to the Capterra newsroom! Here you can find all the press releases of the studies conducted in 2023. Continue Reading
This article was originally published on 30/05/2022. Learning management systems (LMS) can help businesses boost productivity and streamline onboarding and upskilling by offering end-to-end training to their employees.... Continue Reading
As businesses look to buy new software to improve their business operations, how can they learn from past buyer regret? How can they effectively refine their software selection processes? We surveyed UK software... Continue Reading
Workplaces have faced changes in past years, with employees working in remote, hybrid, or in-office models. Additionally, when working in the office, businesses often must decide whether to work in private or shared... Continue Reading
As working models become more flexible, workplaces are also changing. Within these changes, some businesses may be switching out traditional offices for shared, collaborative workspaces. What factors should businesses... Continue Reading
In the first part of our smart cities series, we explored the different types of smart services respondents expect and utilise in modern urban planning. However, what are the key technologies behind today’s smart... Continue Reading
For businesses looking to retain their top talent, how important is performance management, what are its benefits, and what tools can companies use to motivate their workforce and help them grow? Continue Reading
Smart cities may have emerged as a feature of urban development around the UK. What are the implications of smart cities for small businesses? How can businesses leverage innovative smart services to ensure privacy and... Continue Reading
With artificial intelligence gaining prominence in multiple sectors, human resources departments are also looking to leverage this tool to seek, develop and motivate the best talent for their organisations. What are the... Continue Reading
Recent breakthroughs in generative AI have seen companies using this technology to improve processes and save time. ChatGPT stands out as one of the most popular tools. However, with the risk of the spread of misinformat... Continue Reading
The recent impact of generative artificial intelligence has led to businesses assessing whether to incorporate these technologies into their processes. However, how are artificial intelligence technologies impacting UK... Continue Reading
With data breaches on the rise, protecting your business's sensitive information is more critical than ever. This is especially true regarding your company's contracts containing confidential details about customers,... Continue Reading