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Balanced Scorecard (bsc)

A balanced scorecard (or BSC) is a method of presenting various business metrics that goes beyond purely financial measures and looks at various drivers across a company. For example, in addition to sales, a BSC may show customer engagement, customer satisfaction, or even employee satisfaction. BSCs are created with business strategy and goals in mind and the measures included should take a holistic approach to achieving those goals. A BSC should show companies fairly simply where they are succeeding and where they need to make improvements.

What Small and Midsize Businesses Need to Know About Balanced Scorecard (bsc)

Small businesses can use a BSC as a management tool to take a consolidated approach to success. Every employee can have their own snapshot of a BSC that drills down to show individual feedback, and company owners can take an organization-wide view.

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