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Mobile Portal

Mobile portals, or m-portals, are internet gateways that allow mobile devices to connect remotely with an enterprise intranet or extranet. These connections usually take place via a web browser interface and are necessary because they make mobile content and service navigation easier and more reliable. Some wireless networks, such as Google, create their own exclusive mobile portals.

What Small and Midsize Businesses Need to Know About Mobile Portal

Internet users employ mobile portals daily, often to access email, online content, personal work calendars, and more. They can easily get the connectivity and information they desire from their mobile devices due to these portals. This improved connectivity means that clients are more satisfied with the service they receive, and SMBs can keep costs low because they do not need as many customer service reps. Also, smaller companies may have periods each day when live assistance is not available. Mobile portals help cover these periods.

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