15 years helping British businesses
choose better software

Augmented Intelligence

Augmented intelligence is a design pattern that helps humans and artificial intelligence (AI) work together. That allows for better experiences, learning, and decision-making. Unlike regular AI, augmented intelligence can help rather than replace people. Humans and machines collaborate on projects to improve productivity and performance in various sectors including customer service, marketing, and manufacturing.

What Small and Midsize Businesses Need to Know About Augmented Intelligence

SMBs might use augmented intelligence to predict customer preferences or improve marketing campaigns, especially if these businesses don't have large teams dedicated to analyzing data. Machines can enhance these tasks by providing actionable data from queries a human wants more insight into.

Related terms