FacilityONE

by FacilityONE Technologies

Who Uses FacilityONE?

FacilityONE serves many operations professionals across a multitude of industries. Our foundation is in healthcare/senior living, commercial real estate, parking garages, and religious organizations.

What Is FacilityONE?

We're an Interactive blueprint operations system with CMMS capability. We provide full turn-key Implementation and live training. Our software is intuitive & extremely easy to use. Our interactive blueprints contain all of your assets data and consolidate floor plans & critical systems while interfacing with our work order management system and visual data analytics platform. Diagnose issues quickly & increase emergency response time while maximizing the efficiency of your facility operations.

FacilityONE Details

FacilityONE Technologies

http://www.facilityone.com

Founded 1999

FacilityONE Software - Mobile Functionality
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FacilityONE Software - Mapped Physical Assets
FacilityONE video
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Compare FacilityONE with similar products

Starting price

N/A
US$45.00/month
US$99.00/month
US$40.00/year

Free Version

Free Version No
Free Version Yes
Free Version No
Free Version No

Free Trial

Free Trial No
Free Trial Yes
Free Trial Yes
Free Trial Yes

FacilityONE deployment and support

Support

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

FacilityONE Features

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Calendar Management
  • Commercial Properties
  • Contract/License Management
  • Customer Database
  • Customisable Forms
  • Customisable Reports
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Equipment Maintenance
  • Facility Scheduling
  • Fixed Asset Management
  • Historical Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Service History
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Vendor Management
  • Work Order Management
  • Workflow Management

View full list of Building Maintenance Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Calendar Management
  • Calibration Management
  • Compliance Management
  • Contract/License Management
  • Cost Tracking
  • Customisable Reports
  • Customizable Fields
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Equipment Tracking
  • Facility Scheduling
  • Fixed Asset Management
  • Historical Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Key & Lock Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Real Time Data
  • Reporting & Statistics
  • Scheduling
  • Service History
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Vendor Management
  • Work History
  • Work Order Management
  • Workflow Management

View full list of CMMS Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Calendar Management
  • Commercial Properties
  • Compliance Management
  • Contract/License Management
  • Customisable Forms
  • Customisable Reports
  • Data Import/Export
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Equipment Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Schools
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Maintenance Management
  • Maintenance Scheduling
  • Multi-Location
  • Preventive Maintenance
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Room Scheduling
  • Space Management
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Vendor Management
  • Visitor Management
  • Work Order Management
  • Workflow Management

View full list of Facility Management Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Calendar Management
  • Calibration Management
  • Compliance Management
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Equipment Tracking
  • Fixed Asset Management
  • Historical Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Key & Lock Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Service History
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Work Order Management
  • Workflow Management

View full list of Maintenance Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Calendar Management
  • Check-in/Check-out
  • Compliance Management
  • Contract/License Management
  • Cost Tracking
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Equipment Tracking
  • Fixed Asset Management
  • Historical Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • Vendor Management
  • Work Order Management
  • Workflow Management

View full list of Preventive Maintenance Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Calendar Management
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Equipment Maintenance
  • Estimating
  • Historical Reporting
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • Preventive Maintenance
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Search/Filter
  • Task Scheduling
  • Third Party Integrations
  • Work Order Creation
  • Work Order Management
  • Workflow Management

View full list of Work Order Software

FacilityONE Alternatives

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FacilityONE Reviews for UK Users

Read all reviews

Overall rating

4.8/5

Average score

Ease of Use 4.6
Customer Service 4.9
Features 4.4
Value for Money 4.7

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Jana G.
Director of Programs and Facilities
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 20/06/2017

"Organized and simplified facility management in one place which greatly improves our efficiency."

Pros: Two of our favorite features of the program are the SmartPrint interactive floor plans and the work order management system. Both are invaluable tools to our operations.
Facilty One provides great customer support including initial training and set-up, ongoing education and support, and customer care. Their product is robust and functional for day to day operations and I think you would be very pleased with their services.

Cons: Updates are always being made for navigational improvements but can sometimes create user frustration.

  • Reviewer Source 
  • Reviewed on 20/06/2017
Matt B.
Facilities Supervisor
Hospital & Health Care, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 07/12/2018

"Facility One"

Comments: Facility One is a great database for our maintenance program.

Pros: This is a very good system to use for maintenance tracking and employee hour tracking. Easy to create new PM's for equipment and track old information as well. Best system we have used.

Cons: Not able to make name or task changes to existing PM's. If we have a more than one piece of equipment on the PM we cannot make a change to one of them without effecting the others. Also we don't like that the system logs you out after a certain amount of time. I have had log me out after on being in the program for 15 minutes.

  • Reviewer Source 
  • Reviewed on 07/12/2018
Tracy H.
Director of Facilities
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 30/11/2018

"Legacy or Unity?"

Comments: Customer service has always been exceptional. Almost every request I've ever had has been handled in the same day.

Pros: Once I learned how to function in Legacy, it's been hard to re-learn the updated version of Unity. Yes, there have been learning opportunities but there is such a significant change in format, I've not spent the time re-learning what feels like an altogether different system.

Cons: Editing PM work orders has been a challenge. Eliminating duplicates and changing the standard assigned employee should be easier, I would think.

  • Reviewer Source 
  • Reviewed on 30/11/2018
Heather G.
Facility Project Coordinator
Banking, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/12/2018

"Intuitive Interface and Awesome Customer Service!"

Comments: Our favorite part of the FacilityONE program is being able to see so much information on the go. We can be anywhere with a mobile device and have the ability to look up plans, or find a finish spec or talk through a work order with a team member. With this tool we are just so much more efficient and our jobs are that much easier to execute, it makes us one very happy team! We also can't say enough good things about the FacilityONE team. They are always extremely responsive to our questions, technical needs and provide their support in an incredibly gracious manner. Working with our FacilityONE account management team has felt like working with longtime friends or good family. They are kind, attentive and thoughtful outside of our direct needs with the program, you can expect a greeting card on Thanksgiving, Christmas, etc.!

Pros: Our team loves that we can see the location of any work order or asset directly on the plan. This visual goes such a long way in our ability to assess an issue or topic quickly and get to work. We don't have to go through the painstaking process of walking a coworker through the process of exactly where in the building we are referencing, it is right there in a drawing that we can all see. This saves so much time!

Cons: Our only wish would be to have the capability to upload and manage the CAD background files on our own instead of having the (awesome) FacilityOne team do it every time we tweak a drawing. It would just add that much more flexibility to the program that is already so amazingly flexible!

  • Reviewer Source 
  • Reviewed on 07/12/2018
Bryan B.
Building Supervisor
Restaurants
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 03/04/2018

"A great way to help us keep track of problem areas and keeping outstanding work orders organized."

Pros: Daily front end ease of use and functionality. Employees not in my department find it easy to use as well and have not been resistant to using. PM scheduler is a great tool that keeps PM's from getting missed.

Cons: There is a learning curve on the back end setting up PM's and some other tasks but once you have it down it's not that bad.

  • Reviewer Source 
  • Reviewed on 03/04/2018