---
description: Discover the benefits and disadvantages of GuestWare.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: GuestWare Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [GuestWare](/software/98170/guestware)

# GuestWare

Canonical: https://www.capterra.co.uk/software/98170/guestware

> Hotel guest experience management solution that enables businesses to manage rooms, equipment, work orders, housekeeping, and more.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses GuestWare?

Designed for hotels and resorts, it is a SaaS solution that helps businesses manage staff assignments, guest information, reservations/bookings, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Guestware
- **Founded**: 1990

## Commercial Context

- **Starting Price**: US$112.00
- **Pricing model**: Per User
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- CRM
- Guest Experience Management
- Maintenance Management
- Marketing Automation
- Reporting/Analytics

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Hospitality Property Management Software](https://www.capterra.co.uk/directory/20031/hospitality-property-management/software)

## Alternatives

1. [OtelMS](https://www.capterra.co.uk/software/159839/otelms) — 2.8/5 (4 reviews)
2. [Hotel PMS](https://www.capterra.co.uk/software/128022/hotel-pms) — 4.2/5 (6 reviews)
3. [Vervotech Mappings](https://www.capterra.co.uk/software/1014767/vervotech-mappings) — 5.0/5 (4 reviews)
4. [iMagic Reservation](https://www.capterra.co.uk/software/10806/imagic-reservation) — 3.0/5 (2 reviews)
5. [Orbis Tech](https://www.capterra.co.uk/software/183204/orbis-hospitality) — 3.7/5 (3 reviews)

## Reviews

### "Guestware is a valuable tool, but it is far from the only option in this space." — 4.0/5

> **Charles** | *24 May 2018* | Recommendation rating: 7.0/10
> 
> **Pros**: Great from a tracking perspective.  You get out of Guestware what you put into it.  The most important things when using the software is to have a robust process in place for entering the data (front line employees understanding the need to capture and record issues and other data) and then being able to respond appropriately and act on the information.  Guestware helps to identify chronic issues, trends or other opportunity areas that are consistently dragging scores and ratings down.
> 
> **Cons**: The primary issue is that it does not have a two-way interface with Opera PMS, which can be a dealbreaker for some hotels, especially larger chains who aggregate data.  It can also require some time getting used to, so having one of your employees designated as the teacher/expert, especially to on-board new employees would be a good idea, but I consider that a negative for the software's ease of use.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/98170/guestware)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/98170/guestware> |
| de-AT | <https://www.capterra.at/software/98170/guestware> |
| de-CH | <https://www.capterra.ch/software/98170/guestware> |
| en | <https://www.capterra.com/p/98170/GuestWare/> |
| en-AE | <https://www.capterra.ae/software/98170/guestware> |
| en-AU | <https://www.capterra.com.au/software/98170/guestware> |
| en-CA | <https://www.capterra.ca/software/98170/guestware> |
| en-GB | <https://www.capterra.co.uk/software/98170/guestware> |
| en-IE | <https://www.capterra.ie/software/98170/guestware> |
| en-IL | <https://www.capterra.co.il/software/98170/guestware> |
| en-IN | <https://www.capterra.in/software/98170/guestware> |
| en-NZ | <https://www.capterra.co.nz/software/98170/guestware> |
| en-SG | <https://www.capterra.com.sg/software/98170/guestware> |
| en-ZA | <https://www.capterra.co.za/software/98170/guestware> |
| es | <https://www.capterra.es/software/98170/guestware> |
| es-AR | <https://www.capterra.com.ar/software/98170/guestware> |
| es-CL | <https://www.capterra.cl/software/98170/guestware> |
| es-CO | <https://www.capterra.co/software/98170/guestware> |
| es-CR | <https://www.capterra.co.cr/software/98170/guestware> |
| es-DO | <https://www.capterra.do/software/98170/guestware> |
| es-EC | <https://www.capterra.ec/software/98170/guestware> |
| es-MX | <https://www.capterra.mx/software/98170/guestware> |
| es-PA | <https://www.capterra.com.pa/software/98170/guestware> |
| es-PE | <https://www.capterra.pe/software/98170/guestware> |

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