Who Uses QT9 QMS?

Any organization tracking regulatory compliance (ex: ISO 9001, ISO 13485, AS9100, FDA Compliance, etc.) or any organization looking to make their quality system paperless in a user-friendly interface.

What Is QT9 QMS?

Digitally transform quality & compliance processes with real-time dashboards & dynamic super-grids. QT9 QMS is an intuitive quality management software that enables you to centralize data from multiple locations and sources with a unified cloud-based platform for unlimited scalability. Automate workflows for ISO 9001, ISO 13485, AS9100, FDA 21 CFR Part 820, Part 211, Part 11 compliant electronic signatures to ensure end-to-end traceability. Everything is included. Start a Free Trial Today!

QT9 QMS Details

QT9 Software

http://www.qt9software.com

Founded 2005

Built-In To-Do List for 23+ Modules Included
CAPA Management in Real-Time
Document Control Included
Employee Training History
Real-Time Reporting
Built-In To-Do List for 23+ Modules Included-thumb
CAPA Management in Real-Time-thumb
Document Control Included-thumb
Employee Training History-thumb
Real-Time Reporting-thumb

QT9 QMS pricing overview

QT9 QMS does not have a free version but does offer a free trial. QT9 QMS paid version starts at US$1,500.00.


Starting Price

US$1,500.00

Free Version

No

Free Trial

QT9 QMS deployment and support

Support

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

QT9 QMS Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Asset Tracking
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Change Management
  • Compliance Management
  • Configurable Workflow
  • Corrective and Preventive Actions (CAPA)
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Dashboard
  • Dashboard Creation
  • Data Visualisation
  • Document Management
  • Document Storage
  • Forms Management
  • Incident Management
  • Inspection Management
  • Issue Management
  • Mobile Access
  • Monitoring
  • Offline Access
  • Policy Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Security Auditing
  • Status Tracking
  • Task Management
  • Template Management
  • Third Party Integrations
  • Training Management
  • Version Control
  • Workflow Management

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  • Barcode Printing
  • Barcoding/RFID
  • Calendar Management
  • Calibration Management
  • Calibration Scheduling
  • Certificate/Label Printing
  • Certification & Licensing
  • Change Management
  • Compliance Management
  • Configuration Management
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Electronic Signature
  • Email Alerts
  • Equipment Maintenance
  • FDA Compliance
  • Historical Reporting
  • Instrument Management
  • Inventory Management
  • Inventory Tracking
  • Label Printing
  • Labeling
  • Monitoring
  • Multi-Location
  • Quality Control
  • Real Time Data
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduled / Automated Reports
  • Security Management
  • Task Scheduling
  • Third Party Integrations
  • Traceability
  • Training Management
  • Work Order Management
  • Workflow Management

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  • Customer Complaint Tracking
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  • Customisable Branding
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  • Email Templates
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  • Interaction Tracking
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Prioritisation
  • Quality Assurance
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Routing
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  • Social Media Integration
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  • Customisable Reports
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  • Data Visualisation
  • Document Management
  • Document Storage
  • Environmental Compliance
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  • HIPAA Compliant
  • ISO Compliance
  • Incident Management
  • Monitoring
  • Multi-Language
  • OSHA Compliance
  • Policy Management
  • Process/Workflow Automation
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
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  • Document Management
  • Document Review
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  • Document Templates
  • Electronic Signature
  • Email Alerts
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  • Inspection Management
  • Monitoring
  • Nonconformance Tracking
  • Progress Tracking
  • Quality Assurance
  • Quality Control
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Root Cause Analysis
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  • Task Management
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  • Training Management
  • Training Record Management
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  • Audit Management
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  • Corrective and Preventive Actions (CAPA)
  • Customisable Branding
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  • Customisable Templates
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  • Document Templates
  • Drag & Drop
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  • Full Text Search
  • Incident Management
  • Multiple Format Support
  • Periodic Review
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  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Forms Management
  • Full Text Search
  • Offline Access
  • Optical Character Recognition
  • Projections
  • Reporting & Statistics
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  • Search/Filter
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  • Template Management
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  • Audit Trail
  • Automated Scheduling
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Digital Signature
  • Document Automation
  • Document Check-in / Check-out
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • FDA Compliance
  • File Management
  • For Engineering Documents
  • Forms Management
  • Full Text Search
  • Indexing
  • Metadata Management
  • Quality Control
  • Real Time Reporting
  • Reporting & Statistics
  • Revision History
  • Role-Based Permissions
  • SSL Security
  • Status Tracking
  • Tagging
  • Task Management
  • Third Party Integrations
  • Training Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Workflow Management

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  • Activity Tracking
  • Alerts/Notifications
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  • Audit Trail
  • Change Management
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  • Configurable Workflow
  • Corrective and Preventive Actions (CAPA)
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Data Visualisation
  • Document Management
  • Document Storage
  • Employee Management
  • Forms Management
  • Hazardous Materials Management
  • Incident Management
  • Industrial Safety Management
  • Inspection Management
  • Monitoring
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Quality Control
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Training Management
  • Training Record Management
  • Version Control
  • Workflow Management

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  • Activity Tracking
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  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Calendar Management
  • Compliance Management
  • Customer Database
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Equipment Tracking
  • Fixed Asset Management
  • For Mechanical Equipment
  • GPS
  • Historical Reporting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Maintenance Scheduling
  • Monitoring
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  • Preventive Maintenance
  • Purchase Order Management
  • Real Time Data
  • Real Time Notifications
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  • Compliance Management
  • Configurable Workflow
  • Corrective and Preventive Actions (CAPA)
  • Customisable Reports
  • Customisable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualisation
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliant
  • IT Risk Management
  • Incident Management
  • Internal Controls Management
  • Issue Management
  • Monitoring
  • Operational Risk Management
  • Policy Management
  • Real Time Monitoring
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Sarbanes-Oxley Compliance
  • Secure Data Storage
  • Security Auditing
  • Single Sign On
  • Summary Reports
  • Task Management
  • Third Party Integrations
  • Training Management
  • User Management
  • Vendor Management
  • Version Control
  • Visual Analytics
  • Workflow Management

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  • Audit Management
  • Audit Trail
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  • Code Enforcement
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Equipment Tracking
  • Failed Inspection Tracking
  • Forms Management
  • Image Capture
  • Incident Management
  • Inspection Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Offline Access
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
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  • Inventory Tracking
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  • Real Time Reporting
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  • Tests/Assessments
  • Third Party Integrations
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QT9 QMS Reviews for UK Users

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Overall rating

4.6/5

Average score

Ease of Use 4.3
Customer Service 4.8
Features 4.4
Value for Money 4.7

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Verified Reviewer
Self Employed
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 08/03/2018

"Quality management made quick and easy"

Pros: The QT9 software products seem to be designed with the customer in mind. The user-friendliness is clearly a part of the QT9 Quality Management Software. I love how easy it made everything.

Cons: I think that at times the process could have been a little more efficient in terms of time it takes to process a quality management order.

Vendor Response

by QT9 Software on 04/09/2019

Thank you for the review of the QT9 QMS. It is great to hear you find the QT9 QMS easy to use! We appreciate the review.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 08/03/2018
Reba D.
Director of QA/RA
Medical Devices
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4.5 /5
  • Features & Functionality
    4.5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 17/06/2015

"Excellent support, traceability and ease of use."

Pros: For a small company this sw package has all the basic offerings. We are a medical device company and myself, the FDA & ISO auditors liked the traceability, control of documents and everything was there at our fingertips from Management review to Documents to CAR's. Qt9 is always responsive to our questions and resolving issues. They have incorporated some of our suggestions into their sw updates. It is intuitive to new users and easy to use. We have configured their ECR module to handle storage of documents and electronic signoff for Validation Protocols,Reports, Design review meetings, Stop & Resume Ships, and other processes that need sign-off in addition to its ECR capability. For the cost, the flexibility, electronic signature and traceability is worth trying out the system.

Cons: One of the items on our wish lists is to be able to limit daily emails to weekly for some people. The common complaint is that people don't look at them (deleting) because a notification appears every day.
Training module is a little inflexible, but they are looking at improving it and also improving the report outputs.

Vendor Response

by QT9 Software on 03/09/2019

Reba - Thank you for your review of the QT9 QMS. We love hearing our software is easy to use and the support excellent! We have added many new features to the QT9 QMS over the years, and we would be happy to show you how you can use the Training Module to benefit Magellan Diagnostics. Please feel free to reach out to our team. Thanks again!

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 17/06/2015
Shelly H.
Quality Director
Biotechnology, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/03/2021

"Great functionality and pricing"

Comments: The customer training and support offered (at no extra cost!) made the implementation from our paper based systems to QT9 software nearly stress free. We now have a transparent QMS system that drives consistany, ownership, and continual improvement. It has been a key system to achieving and maintaining our compliance to ISO 9001:2015. I can't say enough about what a great partner QT9 has been and continues to be in supporting our QMS.

Pros: We spent a solid 6 months searching for QMS software that would be a best fit for our company. QT9 was an easy choice when stacked up against 'big name' programs. It is a user friendly platform, highly configurable, provides transparency to all levels of our organization, reasonable pricing, amazing customer service/support, and you get the entire system- no extra cost to implement or customize a new module.

Cons: The training module is too rigid and maintenance heavy for our training and documentation needs.

Vendor Response

by QT9 Software on 21/04/2021

Shelly: Thank you very much for the 10/10 on the likelihood to recommend! We are happy to hear you find the QT9 QMS intuitive and enjoy the training/support. Please feel free to submit a support ticket within the software on any suggestions on the training module. We are always looking at new ideas on how to make the software better. If there is anything our team can do to help please contact us. Thanks again!

  • Reviewer Source 
  • Reviewed on 25/03/2021
Nacaro W.
Dir of Compliance
Aviation & Aerospace, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    2 /5
  • Customer Support
    4 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 28/06/2020

"Limited Flexability"

Comments: To be honest we do not use all the modules within QT9 but the ones we do use allow us to get by and pass our QMS audits, but for the power user like myself that wants to extract detailed performance data you’ll have to extract the data and pull it into excel and manipulate it to get metrics you need.
What you see is what you get, no customizing nothing. No overdue notifications or escalation process built in.

Pros: Ease of rolling out the product. Built in forms are helpful for a beginner. There are some features if you dig into the settings that allow you minor custom uses. The Calibration and Prevenative Maintenance Modules are promising and somewhat helpful. The document control module has worked well for us.

Cons: 1. the biggest disappointment - No customability of modules and forms. Lots of tabs on the nonconforming product and corrective action forms and you cannot get rid of the tabs you do not need, You cannot even hide the tabs. Absolutely no customization to tailor to your organization.
2. No email reminders if you have overdue actions pending, you’ll have to look at the database daily.
3. No filtering of overdue items in perato analysis. You can filter: Open Items, Closed, Rejected, Submitted and deleted but nothing to tell you if an item is past due. No email notifications if an item goes past due. You can only disply the entire reports that are overdue.
4. Ad Hoc Reports are Lackluster for reporting performance data analysis (Perato Analysis, Bar Graphs, Line Graphs etc) Nothing here to help you determine how effective or ineffective your QMS is.
5. If you have more than one process approver (Risk, CA’s, NC’s etc) and one of them approves the action the other approvers cannot go back and make changes. Your locked out. I had myself and one other person approving a risk and the other approver approved the risk and I could not make any changes. I had to delete the entire risk action and start over.
6. Only exports to CSV files not Excel .xlsx extensions
7. Internal audit module - build a schedule only. No prefilled forms to use, no form development capabilities.

Vendor Response

by QT9 Software on 07/08/2020

Hi Nacaro As soon as we saw the review, we had our team personally reach out to you.
1. Customizability: Unlimited custom fields are quick and easy to setup. Tabs cannot be hidden it is like an economy car vs a luxury car. The features are included.
2. Emails: QT9 automatically sends email reminders and overdue notifications to the responsible parties and/or administrators.
3. Filtering: Each individual user can customize their dashboard grids for each module to filter and display the content you want to see. It sounds like you have the "Status" column hidden.
4. Ad Hoc Reports: We include customizable filters for all canned reports and a customer report generator to create any report you could need for measurement.
5. Approvers: Simply change your settings to require 2 or more approvers.
6. Exports: We export to a universal CSV that can be easily be opened in Excel & other programs.
7. Audit Module: During implementation you build an electronic form and you attach related files.

  • Reviewer Source 
  • Reviewed on 28/06/2020
Dina T.
Quality Management Specialist
Telecommunications, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 03/03/2021

"Very robust program that centralizes and manages essential QMS & EMS processes and outputs."

Comments: The software is outstanding, the support is quick, and thorough. The QT9 team has worked with multiple departments in our organization. From our internal IT group working to setup connections to other platforms, to the implementation team members and document admins as they have been introduced. The support has been consistent and so very much appreciated.

Pros: Intuitive, friendly user interface, the well thought out connections from one module to another. The fact that each module is included and not ala carte is a HUGE benefit. The online training academy is one of the best I have used.

Cons: A lot of filters that just take a bit of getting used to. Sometimes they default and employees need a little extra coaching to make sure they are loading the view they need.

Vendor Response

by QT9 Software on 05/03/2021

Dina - Thank you very much for the 5-Star review! It is awesome to hear you like that all the modules in QT9 QMS are automatically included. Please feel free to reach out to us at anytime for additional training on any modules or training for any new employees.

  • Reviewer Source 
  • Reviewed on 03/03/2021