Who Uses This Software?

Any organization tracking regulatory compliance (ex: ISO 9001, ISO 13485, AS9100, FDA Compliance, etc.) or any organization looking to make their quality system paperless in a user friendly interface.

Average Ratings

23 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 5 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • QT9 Software
  • http://www.qt9software.com
  • Founded 2005

About QT9 Quality Management

Standalone and Enterprise ISO 9001, AS9100, ISO 17025, ISO 13485, & FDA quality management software. Web-based solution that can be purchased and installed on your server or hosted by our service. Manage entire QMS utilizing document control, corrective actions, nonconforming product, training, ECR/ECN, inspections, audit management, maintenance, customer complaints, supplier quality, calibration, and more in a user friendly application with 21 CFR part 11 compliance for electronic signatures.

QT9 Quality Management Features

  • Alerts/Notifications
  • Asset Tracking
  • Audit Planning
  • Compliance Management
  • Dashboard
  • Forms Management
  • Issue Management
  • Mobile Access
  • Risk Assessment
  • Task Management
  • Workflow Management
  • Calibration Instructions
  • Calibration Schedules
  • Compliance Management
  • Device History
  • Due Date Tracking
  • Gage Management
  • Label Printing
  • Measurement Readings
  • Multi-Station Management
  • Out-of-Tolerance Notification
  • Statistical Data Reporting
  • Case Management
  • Complaint Classification
  • Corrective Actions (CAPA)
  • Customer Complaint Tracking
  • Feedback Management
  • Forms Management
  • Issue Tracking
  • Quality Assurance Management
  • Routing
  • Self Service Portal
  • Social Media Monitoring
  • Survey Management
  • Archiving & Retention
  • Audit Trail
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliance
  • ISO Compliance
  • OSHA Compliance
  • Risk Alerts
  • Sarbanes-Oxley Compliance
  • Version Control
  • Audit Management
  • CAPA Planning
  • Change Management
  • Complaint Management
  • Incident Management
  • Nonconformance Tracking
  • Quality Control
  • Risk Management
  • Root Cause Analysis
  • Training Management
  • Archiving & Retention
  • Automated Routing
  • Change Management
  • Compliance Management
  • Electronic Signature
  • Escalation Management
  • Periodic Review
  • Version Control
  • Access Controls/Permissions
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Commenting / Notes
  • Document Check-in / Check-out
  • For Engineering Documents
  • Revision History
  • Version Comparison
  • Version Rollback
  • Audit Management
  • Corrective / Preventive Actions
  • Environmental Management
  • Environmental Risk Assessment
  • Forms Management
  • Incident Management
  • Industrial Safety Management
  • Injury Reporting
  • Inspection Management
  • MSDS
  • OSHA Recordkeeping
  • Occupational Health Management
  • Safety Risk Assessment
  • Training Management
  • Waste Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Warranty Tracking
  • Work Order Management
  • Auditing
  • Disaster Recovery
  • Environmental Compliance
  • IT Risk Management
  • Incident Management
  • Internal Controls Management
  • Operational Risk Management
  • Policy Management
  • Audit Trail
  • Corrective Actions (CAPA)
  • Disaster Recovery
  • Incident Reporting
  • OSHA Compliance
  • Root-Cause Diagnosis
  • Safety Management
  • Task Management
  • Ticket Management
  • Appointment Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Photos In Reports
  • Print on Site
  • Report Templates
  • Speech Recognition
  • Subcontractor Management
  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management
  • Recurring Issues
  • Task Management
  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Collaboration Tools
  • Cost-to-Completion Tracking
  • Customisable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Audit Management
  • Complaint Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Defect Tracking
  • Document Control
  • Equipment Management
  • ISO Standards Management
  • Maintenance Management
  • Risk Management
  • Supplier Quality Control
  • Training Management
  • Alerts/Notifications
  • Auditing
  • Business Process Control
  • Compliance Management
  • Corrective Actions (CAPA)
  • Exceptions Management
  • IT Risk Management
  • Internal Controls Management
  • Legal Risk Management
  • Mobile Access
  • Operational Risk Management
  • Predictive Analytics
  • Reputational Risk Management
  • Response Management
  • Risk Assessment
  • Audit Management
  • Corrective / Preventive Actions
  • Incident Management
  • Injury Reporting
  • Inspection Management
  • OSHA Recordkeeping
  • Safety Risk Assessment
  • Training Management
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Spreadsheet View
  • Task Board View
  • Time Tracking
  • To-Do List View
  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certification Management
  • Corporate/Business
  • Learner Portal
  • Mobile Learning
  • Simulation
  • Synchronous Learning
  • Training Companies
  • eCommerce

Suggested Products

QT9 Quality Management Most Helpful Reviews

Excellent support, traceability and ease of use.

Reviewed on 17/06/2015
Reba D.
Director of QA/RA
Medical Devices
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: For a small company this sw package has all the basic offerings. We are a medical device company and myself, the FDA & ISO auditors liked the traceability, control of documents and everything was there at our fingertips from Management review to Documents to CAR's. Qt9 is always responsive to our questions and resolving issues. They have incorporated some of our suggestions into their sw updates. It is intuitive to new users and easy to use. We have configured their ECR module to handle storage of documents and electronic signoff for Validation Protocols,Reports, Design review meetings, Stop & Resume Ships, and other processes that need sign-off in addition to its ECR capability. For the cost, the flexibility, electronic signature and traceability is worth trying out the system.

Cons: One of the items on our wish lists is to be able to limit daily emails to weekly for some people. The common complaint is that people don't look at them (deleting) because a notification appears every day.
Training module is a little inflexible, but they are looking at improving it and also improving the report outputs.

QT9 all the modules, tons of training and service

Reviewed on 07/06/2017
Lisa M.
General Manager
Plastics, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We are a tiny manufacturing company. Recent audits for a large and valuable customer have driven the need to develop our Quality Management System. QT9 was the only reasonably priced option that didn't make me pick upfront which handful of modules I might need. I still haven't started using everything QT9 has to offer but my CAPA and Customer Feedback programs are robust and well documented. The automatic emails to designated "Responsible Parties" seemed to really please my last auditor. I even use it for my Safety Incidents/Investigations.

Pros: You get all the modules that are available at the time of purchase, plus your software gets upgraded to include future awesomeness as they develop it. It's pretty intuitive, but what it lacks there, it makes up for in the abundant training and help options. The staff is very hands on and knows the product intimately. The launch process was relatively easy and well handled. A sandbox site allows you to work out how you'll implement the system before cluttering it up with your first attempts. All that and relatively inexpensive.

Cons: Not all the modules may be a perfect fit for how you'll use the software. You may have to be creative or maintain some documentation outside the software.

QT9 - All Quality Management Systems in one place

Reviewed on 07/05/2019
Timothy W.
Quality Engineer
Mining & Metals, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Our biggest problem with the legacy programs were solved by using QT9, by having control over all requirements of our quality system registrar. All users (123 people) have been polled with a 98% positive response.

Pros: I like most that our ISO 9001:2015 certified quality management systems are now in one (software) place. We no longer need to create and store our documentation, audits, suppliers, inspections, change control, risk assessment , calibration, projects, management review, corrective actions in multiple locations and formats.

Cons: Query / search features are limited and not made to be used intuitively.

Decent, not great.

Reviewed on 26/05/2017
James H.
Engineering Manager
Mechanical or Industrial Engineering, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: QT9 is a definite step up from using spreadsheets for a QMS. If you have no idea what ISO 9001 is and you need to implement to pass an initial audit, this software will do the trick. When used correctly, you shouldn't have any audit findings with QT9. Unfortunately, for many companies that will be where the upsides end. The system isn't interconnected with other business processes, so it's time-consuming to manage data. The time is further compounded by the fact that the system is not fast. 3-4 second delays are common, which can add up to a significant amount of time. QT9 works best if all of your products/parts/inventory are loaded into the system, but that means constantly keeping another system up to date and the double data entry introduces another point for error. If QT9 were able to interact directly with other business management or even accounting software, it would be far more usable. As it currently exists, QT9 is a good tool for passing audits as long as you keep it up to date and have good discipline, but we haven't found that it actually improves the business. A quality management plugin/addon for your accounting system or a business management/ERP system with quality management included would be more useful.

Pros: Includes everything needed implement an ISO 9001 system, tracks the requirements in the standard closely, and has lots and lots of extra functionality. Support staff is excellent.

Cons: Slow. Lots of moving between pages in a fashion that is time consuming and not intuitive. System is not connected to your other business processes.

A very solid QMS option

Reviewed on 19/10/2017
Maurice G.
IT Business Solutions Manager
Paper & Forest Products, 5,001-10,000 Employees
Used the Software for: 1+ year
Reviewer Source 
Source: SoftwareAdvice
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall a very good value for the price.

Pros: Easy to use, all of the modules are integrated to one another, fast setup / configuration. the support that you receive from QT9 is always fast and effective.

Cons: The software cannot be customized to your exact needs. It is not possible to change the name of modules or tabs within the system or to hide ones that your facility does not use.

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