Who Uses Acumatica Cloud ERP?

Acumatica Cloud ERP is tailor-made for growing small and mid-market organizations, providing the best business management solution for digitally resilient companies.

What Is Acumatica Cloud ERP?

Acumatica Cloud ERP provides the best business management solution for digitally resilient companies. Built for mobile and telework scenarios and easily integrated with the collaboration tools of your choice, Acumatica delivers flexibility, efficiency, and continuity of operations to growing small and mid-market organizations.

Connected business. Delivered.
Rapid integrations. Delivered.
Remote collaboration. Delivered.
Business resilience. Delivered.
Future proof. Delivered.

Acumatica Cloud ERP Details

Acumatica

http://www.acumatica.com

Founded 2006

Acumatica Cloud ERP Software - Production Manager Dashboard
Acumatica Cloud ERP Software - Business Management Dashboard (mobile)
Acumatica Cloud ERP Software - Sales Dashboard: Opportunities, Orders, CRM
Acumatica Cloud ERP Software - Controller Dashboard: Cash Postion, Balances, Projections
Acumatica Cloud ERP Software - Device Support
Acumatica Cloud ERP video
Acumatica Cloud ERP Software - Production Manager Dashboard - thumbnail
Acumatica Cloud ERP Software - Business Management Dashboard (mobile) - thumbnail
Acumatica Cloud ERP Software - Sales Dashboard: Opportunities, Orders, CRM - thumbnail
Acumatica Cloud ERP Software - Controller Dashboard: Cash Postion, Balances, Projections - thumbnail
Acumatica Cloud ERP Software - Device Support - thumbnail

Acumatica Cloud ERP pricing overview

See pricing plans

Acumatica Cloud ERP does not have a free version and does not offer a free trial.


Starting Price

Not provided by vendor See pricing details

Pricing Details

Acumatica pricing is based on the resources used, not the number of users. Option 1: Traditional License - Purchase software and annual maintenance costs Option 2: SaaS - Low monthly rate that covers software, environment, maintenance Parameters: - Priced by suite (Financial, Distribution, CRM, ecommerce, manufacturing) - Priced by resources (pay for processing power) - Unlimited users

Free Version

No

Free Trial

No

Acumatica Cloud ERP deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Acumatica Cloud ERP Features

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CPA Firms
  • Compliance Management
  • Credit Card Processing
  • Document Storage
  • Expense Claims
  • Expense Tracking
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Government
  • Fund Accounting
  • General Ledger
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Nonprofits
  • Order Management
  • Payroll Management
  • Project Accounting
  • Project Management
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Sales Tax Management
  • Status Tracking
  • Tax Management
  • Third Party Integrations
  • Workflow Management

View full list of Accounting Software

  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Pipeline Management
  • Projections
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Workflow Management

View full list of CRM Software

  • API
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Bid Management
  • Billing & Invoicing
  • Budget Control
  • Budgeting/Forecasting
  • Cash Management
  • Construction Breakdowns
  • Contract/License Management
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Equipment Tracking
  • Estimating
  • Financial Analysis
  • Financial Management
  • Forecasting
  • General Ledger
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Tracking
  • Mobile Access
  • Multi-Currency
  • Multiple Projects
  • Overrun Reporting
  • Payroll Management
  • Project Accounting
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Subcontractor Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management

View full list of Construction Accounting Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Bid Management
  • Buyer Management
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Change Order Management
  • Client Tracking
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Email Management
  • Email Marketing
  • Estimating
  • For AEC Industry
  • Forecasting
  • Job Costing
  • Job Scheduling
  • Lead Management
  • Pipeline Management
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Quotes/Estimates
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Approval
  • Sales Pipeline Management
  • Scheduling
  • Subcontractor Management
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Warranty Tracking
  • Workflow Management

View full list of Construction CRM Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Bid Management
  • Budget Tracking/Job Costing
  • CRM
  • Change Order Management
  • Commercial
  • Compliance Tracking
  • Contract/License Management
  • Contractor Management
  • Customisable Reports
  • Customisable Templates
  • Document Management
  • Document Storage
  • Equipment Tracking
  • Estimating
  • For AEC Industry
  • Incident Reporting
  • Inventory Management
  • Job Costing
  • Mobile Access
  • Multiple Projects
  • Offline Access
  • Permit Management
  • Progress Tracking
  • Project Estimating
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • RFI & Submittals
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Residential
  • Scheduling
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Timesheet Management
  • Workflow Management

View full list of Construction Project Management Software

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Bills of Material
  • CRM
  • Cost Tracking
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Distribution Management
  • Document Storage
  • Financial Management
  • Forecasting
  • Import/Export Management
  • Inventory Management
  • Inventory Optimisation
  • Inventory Tracking
  • Invoice Management
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Returns Management
  • Sales Forecasting
  • Sales Orders
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Third Party Integrations
  • Warehouse Management
  • Workflow Management
  • eCommerce Management

View full list of Distribution Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Contract/License Management
  • Customer Database
  • Customisable Reports
  • Distribution Management
  • Document Management
  • Enterprise Asset Management
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Forecasting
  • General Ledger
  • HR Management
  • Integrated Business Operations
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Manufacturing Planning
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Processing
  • Payroll Management
  • Project Management
  • Projections
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Orders
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Warehouse Management
  • Workflow Management

View full list of ERP Systems

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dispatch Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Estimating
  • File Storage
  • GPS
  • Historical Reporting
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Service History
  • Status Tracking
  • Task Scheduling
  • Third Party Integrations
  • Work Order Management
  • Workflow Management

View full list of Field Service Management Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Approval Process Control
  • Audit Trail
  • Bank Reconciliation
  • Budgeting/Forecasting
  • Cash Flow Management
  • Cash Management
  • Compliance Management
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Currency Management
  • Customisable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Visualisation
  • Electronic Payments
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Forecasting
  • General Ledger
  • Investment Management
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Monitoring
  • Multi-Company
  • Multi-Currency
  • Planning Tools
  • Project Management
  • Project Time Tracking
  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Revenue Recognition
  • Risk Management
  • Tax Management
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Visual Analytics
  • Workflow Management

View full list of Financial Management Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Cost Tracking
  • Customer Database
  • Customisable Reports
  • Data Synchronisation
  • Forecasting
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Tracking
  • Point of Sale (POS)
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Vendor Managed Inventory
  • Warehouse Management
  • eCommerce Management

View full list of Inventory Management Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • Collaboration Tools
  • Compliance Management
  • Cost Tracking
  • Distribution Management
  • Document Management
  • Estimating
  • Financial Management
  • Forecasting
  • Inventory Management
  • Inventory Optimisation
  • Inventory Tracking
  • Job Costing
  • Maintenance Management
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Planning Tools
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Project Management
  • Purchase Order Management
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Safety Management
  • Sales Orders
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Traceability
  • Warehouse Management
  • Work Order Management
  • Workflow Management

View full list of MRP System

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Barcode / Ticket Scanning
  • Bills of Material
  • Compliance Management
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Distribution Management
  • Document Management
  • ERP
  • Financial Management
  • Forecasting
  • Inventory Management
  • Inventory Tracking
  • MES
  • Maintenance Management
  • Material Requirements Planning
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Planning Tools
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Project Management
  • Projections
  • Purchase Order Management
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Safety Management
  • Sales Orders
  • Shipping Management
  • Supplier Management
  • Supply Chain Management
  • Third Party Integrations
  • Traceability
  • Warehouse Management
  • Work Order Management
  • Workflow Management

View full list of Manufacturing Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Backorder Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Cataloguing/Categorisation
  • Contact Database
  • Customer History
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Data Synchronisation
  • Discount Management
  • Forecasting
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Labeling
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Product Catalogue
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Recurring Orders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Shipping Labels
  • Shipping Management
  • Special Order Management
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management
  • eCommerce Management

View full list of Order Management Software

  • "What If" Scenarios
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Cash Flow Management
  • Cash Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Customisable Reports
  • Customisable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualisation
  • ERP
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Forecasting
  • General Ledger
  • Income & Balance Sheet
  • Invoice Management
  • Invoice Processing
  • Monitoring
  • Multi-Company
  • Multi-Currency
  • Planning Tools
  • Profit/Loss Statement
  • Projections
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Scenario Planning
  • Third Party Integrations
  • Visual Analytics
  • Workflow Management

View full list of Reporting Tools

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Client Portal
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Dispatch Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Estimating
  • GPS
  • Geographic Maps
  • Historical Reporting
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Status Tracking
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Work Order Management

View full list of Service Dispatch Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Bills of Material
  • Compliance Management
  • Customisable Reports
  • Data Visualisation
  • Demand Forecasting
  • Document Management
  • EDI
  • Forecasting
  • Import/Export Management
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Procurement Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Sales & Operations Planning
  • Sales Orders
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Third Party Integrations
  • Transportation Management
  • Warehouse Management
  • Workflow Management

View full list of Supply Chain Management Software

  • 3PL Management
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Bills of Material
  • Customisable Reports
  • Customizable Fields
  • Cycle Count
  • Data Import/Export
  • Forecasting
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Labeling
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronisation
  • Receiving/Putaway Management
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management
  • Workflow Management
  • eCommerce Management

View full list of Warehouse Management System

Acumatica Cloud ERP Alternatives

More Acumatica Cloud ERP alternatives

Acumatica Cloud ERP Reviews for UK Users

Read all 31 reviews

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.2
Features
4.2
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Adam C.
Adam C.
Technical Consultant
Information Technology & Services, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 04/02/2019

"Deployment is simple and support is great!"

Pros: I love that the team from Acumatica is readily available to assist with deployments, updates, and errors when they occur.

Cons: We've worked to change over our system to Acumatica and have yet to run into any major problems. The small issues that we've encountered have been quickly resolved with their team.

Vendor Response

by Acumatica on 08/05/2019

Hello Adam - Thanks for sharing your feedback on Acumatica with a review on Gartner Digital Markets! We really appreciate you taking the time to complete the review as we value your business on. Thanks!-Kim

  • Reviewer Source 
  • Reviewed on 04/02/2019
Kelly M.
Director, Finance & Administration
Market Research, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 04/03/2020

"Acumatica Review - (includes Project Accounting module)"

Comments: Being able to analyze all project costs (including labor) has been a huge eye opener for management.

Pros: Project accounting module - labor & costs can be applied to each project and compared to initial budget to see what went right and what went wrong

Cons: Dashboarding functionality - I am not a programmer - I don't understand the generic queries required to program the dashboards and have to pay our consultants to create them etc. I don't have the problem with spending the time doing it but my mind does not work that way. Very inefficient when I need to play around to get what I want then explain to some one else how I want it.

Alternatives Considered: Dynamics 365 and NetSuite

Reasons for Choosing Acumatica Cloud ERP: MAS 500 was becoming obsolete and limiting.

Reasons for Switching to Acumatica Cloud ERP: Acumatica Cloud did everything we needed it to do. It was much more user friendly and more cost effective.

Vendor Response

by Acumatica on 01/04/2020

Hello - A big thank you for sharing your feedback on Acumatica with a review on Capterra! The feedback is very valuable as we work to enhance the solution. Thanks!-Kim

  • Reviewer Source 
  • Reviewed on 04/03/2020
Omer O.
Cep
Construction, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 03/09/2020

"Most expensive cheap ERP"

Comments: Pay a little more get way better results..we spent a fortune on customizations for basic features of other programs.

Pros: After we spent almost same money as we paid for this program, we realize we could have purchased something better.
Money we spent for customizations for things we assumed should be standard is crazy high and still not functioning..we have 50+ users and inventory is a mess, purchasing is a mess,..

Cons: What you purchase out of box is not a functioning basic program..dont fall into price on the box..at the end you will spend same money as other expensive programs and result will be better and you will be less irritated.

Alternatives Considered: SAP Concur

Reasons for Switching to Acumatica Cloud ERP: not paying per user was the only reason..

Vendor Response

by Acumatica on 20/11/2020

Thank you so much for sharing your honest feedback on Acumatica with the review on Capterra. We really appreciate you taking the time to let us know about areas that we can improve on. Would it be alright to have someone from our product/customer success team get in touch with you to go over the concerns? We really strive to provide the best support that we can so your input would really help to that effect. Thanks for considering, Kim Plank - [email protected]

  • Reviewer Source 
  • Reviewed on 03/09/2020
Ed K.
President
Construction
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 30/12/2015

"Great Cloud ERP System with an open source"

Pros: Access data anytime from any device anywhere around the world via an internet connection with a consistent real-time visibility. All users can access and input data into a centralized data store which puts consistent updated information at everyone’s fingertips instantly.
the flexibility: Easily scale resources up or down as needed without making a major investment decision. Cloud ERP software will remain current with automatic updates as part of your Cloud ERP service contract making it easier to take advantage of new capabilities.
More Responsive Service and Support: Cloud vendors provide more detailed information to Cloud ERP users at every service level and are more motivated to provide the best customer support.
Faster Time-to-Solution Value: When using public cloud models, businesses don’t have to buy and deploy infrastructure which allows them to be up and running with their Cloud ERP system much more quickly.
Minimized Financial Risks: Reduce upfront capital spending on technology infrastructure and the option of subscription software licensing thus further minimizing financial output and risk.
Economies of Skill: Vendors deploy, manage and run Cloud ERP solutions so businesses don’t have to, therefore allowing them to focus more on employee success, optimal business growth and bottom line profit initiatives.
Easy adoption and the user frendly, the seamless integration between the erp and microsoft office 365 and the workflows.
easy to customize without needed to have deep technical knolwledge to do the customization, the cost effectiveness of the ERP allowing us to increase the profitability, in addition the fact that maintennance of the database is easier, and the inclusion of CRM with the ERP accessing a unique database. Integration with PowerBi, and Financial reporting.
The software price is not based on the number of users. and the posibility to grow with the software. easy consolidation between companies with differents multi-currencies and multi-languages. Worldwide access.

Cons: there is just not much i can say about dislike, due to any issues that i have with the system, the system was able to complete all the process without customization.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 30/12/2015
Verified Reviewer
System and Process Manager
Wholesale, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 08/10/2018

"Good ERP for Small Business"

Comments: Acumatica has helped our company improve our operations and handle significant growth. We moved from basic Quickbooks functionality to full inventory and manufacturing control. The improved transaction controls have reduced the amount of errors done in normal business processes. We've also been able to engage employees at all levels into our system.

Pros: Ease of use, comprehensive list of features, Report writing and General Inquiry functionality,

Cons: The worst part of Acumatica is how it handles Email. System email accounts, while not a horrible idea, just don't work well. The worst part of that is how the outgoing emails use the system accounts. Outside contacts end up saving these email addresses instead of the "real" user email. Then when they email us using those email addresses the emails go nowhere. All emails should be sent using the user's real email address, and preferably their email client such as Outlook.
Third party VAR modules are harder to coordinate.
Upgrades are too frequent and expensive if you do not have your own development staff.
Customization requires development capabilities. Should be more user-level customization tools similar to Report Writer and GI screen.

  • Reviewer Source 
  • Reviewed on 08/10/2018