---
description: Discover the benefits and disadvantages of Matrix.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Matrix Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Law Enforcement Software](/directory/30222/law-enforcement/software) > [Matrix](/software/95108/matrix)

# Matrix

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> Web-based solution that helps law agencies to streamline processes for case management, evidence tracking, workflow creation, and more.
> 
> Verdict: Rated **4.0/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Matrix?

Designed for law agencies, prosecutors, attorneys, jails, and courts, it is a web-based legal case management solution that helps manage official documents, appointment scheduling, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 9 Reviews |
| Ease of Use | 3.6/5 | Based on overall reviews |
| Customer Support | 3.2/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Matrix Pointe Software
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$1.00
- **Pricing model**: Per User
- **Pricing Details**: Contact Matrix for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Booking Management
- Calendar Management
- Case Management
- Case Notes
- Cell Maintenance
- Check-in/Check-out
- Client Management
- Client Portal
- Commissary Management
- Conflict Management
- Crime Scene Management
- Criminal Database
- Custody Status Checks
- Dispatch Management
- Docket Management
- Document Generation
- Document Management
- Evidence Management
- Field Reporting
- Incarceration Records
- Incident Mapping
- Inmate Accounting
- Inmate Classification
- Inmate Incident Management
- Inmate Management
- Inmate Tracking
- Investigation Management
- Legal Case Management
- Payment Collection
- Reporting/Analytics
- Scheduling
- Task Management
- Workflow Management

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Law Enforcement Software](https://www.capterra.co.uk/directory/30222/law-enforcement/software)

## Related Categories

- [Law Enforcement Software](https://www.capterra.co.uk/directory/30222/law-enforcement/software)
- [Legal Case Management Software](https://www.capterra.co.uk/directory/20040/legal-case-management/software)
- [Court Management Software](https://www.capterra.co.uk/directory/10047/court-management/software)
- [Jail Management Software](https://www.capterra.co.uk/directory/30669/jail-management/software)

## Alternatives

1. [Clio](https://www.capterra.co.uk/software/105428/clio) — 4.7/5 (1691 reviews)
2. [8am MyCase](https://www.capterra.co.uk/software/115613/mycase) — 4.6/5 (787 reviews)
3. [Filevine](https://www.capterra.co.uk/software/140815/filevine) — 4.4/5 (286 reviews)
4. [Litify](https://www.capterra.co.uk/software/160393/litify) — 4.4/5 (138 reviews)
5. [PracticePanther Legal Software](https://www.capterra.co.uk/software/140231/practicepanther-legal-software) — 4.7/5 (524 reviews)

## Reviews

### "MLS Matrix has made my realty leads happier" — 4.0/5

> **Margaret** | *22 November 2018* | Construction | Recommendation rating: 7.0/10
> 
> **Pros**: Automation of home searches and rental searches that are sent directly to my client
> 
> **Cons**: Zip code search is a bit antiquated. Zooming in with map is as well.

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### "Matrix makes managing easy\!" — 4.0/5

> **Rob** | *28 August 2018* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: Matrix software is so reliable\! It’s topnotch when it comes to assistance that may be needed. Extremely quick and reliable.
> 
> **Cons**: There is nothing that I dislike about this software.
> 
> My experience with Matrix has been nothing but quick and easy. The information I need and that is stored in the software (that I use on a day to day basis) is accessible and I am able to retrieve what I need very quickly.

-----

### "Matrix user review" — 3.0/5

> **Janice** | *18 November 2019* | Real Estate | Recommendation rating: 5.0/10
> 
> **Pros**: The information it has available. There is a lot of information just hard to get to.
> 
> **Cons**: I find it confusing a lot of the time. When I go to classes to be taught about it I am shown different ways by different people which confuses me even more.
> 
> I wish this product was easier to use and was more user friendly.

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### "Matrix Review" — 4.0/5

> **Katie** | *30 April 2019* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: I like that I can stay organized and provide notes for all meetings
> 
> **Cons**: I do not like the tricky difference between lead and prospect and how much time it takes to get it fixed/submitted. I also don't like that a user can't correct spelling on accounts - those with admin rights have to do it.

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### "Matrix keeps the Real Estate World on it's axis" — 5.0/5

> **Courtney** | *3 March 2020* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: It has everything and anything a real estate business needs from start to finish with a client as far as properties go.
> 
> **Cons**: Older software's cannot compare to Matrix, there are a few improvements to the user appearance that might be made.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/95108/matrix)

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