15 years helping British businesses
choose better software
ClickTime
What is ClickTime?
If you need to manage 20 to 1000+ employees, ClickTime's project-based time & expense tracking software is perfect for your business.
1.) Easily plan and manage employee time.
2.) Increase project visibility.
3.) Easily track, manage, and report on Project Time & Expenses.
4.) Truly understand performance.
With over 20 years of world-class support and service, it's no wonder that ClickTime is the timesheet of choice for American Express, Ketchum, and thousands of NPOs.
Who Uses ClickTime?
If you need to manage 20 to 1000+ employees, ClickTime's project-based time & expense tracking software is perfect for you. Reduce costs, improve operations, and take control of their budgets!
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Reviews of ClickTime
Satisfied Longtime ClickTime User
Comments:
As a longtime user of ClickTime and one of our agency's Administrators. I absolutely love ClickTime. The Customer Support staff has always been responsive and supportive of our needs.
Years ago they worked with Sequel for the Admins to pull a special report landing in the most amazing, versatile pivot table that we still use today. This allows the super admins to summarize information and change parameters on the fly in ways that supersedes any of the Reports available too Managers.
Recently, as we investigated and explored adopting the Project Insights tool, our rep was supportive, informative and patient in the process. We are looking forward to using that tool and seeing it develop to better serve our agency.
Pros:
• The amount of information that this application collects while being very simple for users to fill out. • The variety of reports that managers can choose from viewing the data collected by task, person, project, etc. • Exporting these reports and also lists of project or users etc. into varying formats, .html, PDF, Excel... • The ease that the Advanced Tools allows Admins to alter past data that needs correction for a number of reasons, such as wrong task, wrong hours, wrong project, etc. were entered.
Cons:
• Building custom reports can be a bit challenging • The ease and speed with which managers can choose the best existing report for their use. Seeing previews could be more clear and faster. • There is not an easy-to-use build-in way to monitor jobs by a project to project basis from budget to actual. We are currently adopting the Project Insights Tool that covers many of our needs but doesn't provide some features that we need to make it completely useful
Alternatives Considered:
Great Time Tracking Software!
Comments: I have enjoyed using ClickTime, it has made my daily routines much easier.
Pros:
It made my life as an employee completing time sheets 95% faster than our old Excel Spreadsheet method. Also, completing Expense Reports and linking them to Jobs. As a manager, it made my life much easier tallying multiple employees and expenses time to one job.
Cons:
Sometimes the Stopwatch or the other method wouldn't hold the time you put in and cause you to have to backtrack, but this does not happen often.
Clicktime.com Response
4 years ago
Hi Lucas, Thanks for your feedback! It's great to hear that ClickTime has helped you both as an employee and manager. Your feedback helps us discover new opportunities to improve and make sure you have the best possible experience. Please continue reaching out to our Support team if you have any issues or questions. Best, Ethan
Helpful tool, but could be more helpful
Comments: This has been a helpful tool for our company, and with little funds as a nonprofit, the price is pretty good as well. Employees, supervisors, and admin use this daily to help get our work done
Pros:
I like that my employees can easily divvy up time spent on program and grant related activities. As an administrator, I like the time off module because it helps to track vacation requests and automatically sends to a supervisor (reducing time and paper). The vacation accrual feature in this module is also helpful to reduce time and allows employees to check their balance at any time without bugging me for it. We also use the expense module and that has become helpful as well in reducing paper and time for supervisors.
Cons:
It would be helpful to be able to adjust expenses on the admin side after they have been submitted. If a change needs to be made to an expense project/job, admin can not adjust it, instead you have to reject it, have the employee change it and then resubmit it. Also while most reports work well for my needs, I have tried working with support to get a nice report with an employees expense sheet followed by the applicable receipts (being able to select a expense sheet status, or date range would be a cherry on top). I was told this kind of report would cost extra because it is customized. It seems to me this would a natural report for an expense module. Currently I have to pull all expense sheets, and pull all receipts and piece them together. Also when I added the expense module I was told it integrated with Quickbooks. However, it only integrates with the Desktop version, not the Online version.
Clicktime.com Response
4 years ago
Hi Brittney! Thank you so very much for your review of ClickTime. I am going to reach out to you directly to share some great news. I have a way for you to be able to print out expense sheets with attached receipts, (without having to have a customized report) and I will be happy to get you our NEW QB Online connector! I am so very glad that you were able to share your needs so we know how best to serve you and your team. I will be in touch. Best Regards, Brea Phillips ClickTime | Customer Success Manager
The great software to manage my time
Comments: I have been using Click Time for the last three years in my workplace. It helped me a lot to track my work and also to schedule my work plan in an orderly way. Overall, I have a positive view of the software.
Pros:
Easy to use and handle it. Can speed up the work schedule by tracking the work management. It is also not spot-dependent.
Cons:
It contains unnecessary features that lead users to misuse especially, beginners. It is also a little bit expensive.
Alternatives Considered:
Easy to use and enables me to do my work not spend all my time running the software
Comments: It is dependable and easy to use.
Pros:
ClickTime is extremely easy to learn. I had no problems setting it up and my employees have had no problems using it. The software enables me to have employees enter time and expenses themselves with a high degree of accuracy, quickly, and easily. I did not have to reconfigure my operations to use the software it worked how I was configured because of its adaptability.
Cons:
Not having a plan that covers multiple people for a flat rate is an issue. Also given the frequently changing staffing levels and that I use per diem employees the monthly subscription by person while flexible for most is an issue for my operations. The software does not have the ability to automatically track compensation time or accumulate it and use it, nor does the time off module have an accumulation rule set that works for me. If I could create compensation and time off accumulation rules by hours worked or weeks worked, it would be better, and I would get the time off module.
Clicktime.com Response
4 years ago
Hi Joel, Thank you for your thoughtful feedback. We're glad to hear that ClickTime has been beneficial for you and your staff in many ways over the last 2+ years. We recognize your request for compensation time and more flexibility around our pricing structure because your staffing changes over time. We will work with our product team to address these issues and look forward to continuing to partner with you for a long time to come! Thanks, Ethan
