--- description: Discover the benefits and disadvantages of ArcGIS. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ArcGIS Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Public Transportation Software](/directory/30601/public-transportation/software) > [ArcGIS](/software/93333/arcgis) # ArcGIS Canonical: https://www.capterra.co.uk/software/93333/arcgis Page: 1 / 21\ Next: [Next page](https://www.capterra.co.uk/software/93333/arcgis?page=2) > Web, on-prem and mobile solutions to help businesses with mapping, data management, predictive modeling, geocoding and more. > > Verdict: Rated **4.6/5** by 503 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ArcGIS? Web, on-prem and mobile solutions to help businesses with mapping, data management, predictive modeling, geocoding and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 503 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ESRI - **Founded**: 1969 ## Commercial Context - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: ArcGIS Online pricing (\<100 users) is based on purchasing the exact number of users required, with more able to be added at any time. See the ArcGIS website for pricing calculator. Large organization pricing (100+ users): Contact ArcGIS for a quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 204 more ## Features - 3D Imaging - Ad hoc Reporting - Asset Lifecycle Management - Asset Tracking - Behavioural Analytics - Chatbot - Check-in/Check-out - Color Codes/Icons - Customisable Reports - Dashboard - Data Connectors - Data Visualisation - Deep Learning - Demographic Data - Driver Management - Equipment Maintenance - Equipment Management - Facility Asset Management - Fixed Asset Management - Fixed Route Management - GPS - Geocoding - Geofencing - Geotargeting - Image Management - Location Tracking - Maintenance Management - Map Sharing - Metadata Management - Mileage Tracking - Mobile Access - Multi-Language - Multiple Data Sources - Multiple Route Support - Order Management - Paratransit Management - Predictive Analytics - Predictive Modeling - Preventive Maintenance - Process/Workflow Automation - Publishing/Sharing - Reporting & Statistics - Routing - Scheduling - Service Request Management - Strategic Planning - Third-Party Integrations - User Management - Visual Analytics - Workflow Management ... and 12 more features ## Integrations (1 total) - AutoCAD ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Public Transportation Software](https://www.capterra.co.uk/directory/30601/public-transportation/software) ## Related Categories - [Public Transportation Software](https://www.capterra.co.uk/directory/30601/public-transportation/software) - [GIS Software](https://www.capterra.co.uk/directory/30566/gis/software) - [Facility Management Software](https://www.capterra.co.uk/directory/30211/facility-management/software) - [Location Intelligence Software](https://www.capterra.co.uk/directory/31461/location-intelligence/software) - [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software) ## Alternatives 1. [PolicyMap](https://www.capterra.co.uk/software/165945/policymap) — 4.8/5 (53 reviews) 2. [Trimble Cityworks](https://www.capterra.co.uk/software/80839/cityworks) — 4.4/5 (27 reviews) 3. [Maptitude](https://www.capterra.co.uk/software/93335/maptitude) — 4.8/5 (88 reviews) 4. [Asset Essentials](https://www.capterra.co.uk/software/113574/assetessentials) — 4.4/5 (284 reviews) 5. [OpenGov Enterprise Asset Management](https://www.capterra.co.uk/software/79186/cartegraph-asset-management) — 4.6/5 (28 reviews) ## Reviews ### "ArcGIS - an incredibly versatile suite of tools for mapping, data analytics, dashboards, surveys, storytelling, and more" — 5.0/5 > **Antony** | *17 December 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Massive range of different mapping and analytical tools suitable for a wide range of abilities > > **Cons**: Can be a very steep learning curve when using ArcGIS Pro (the desktop app) ----- ### "ArcGIS - industry standard, vast featureset and compelling solution" — 4.0/5 > **Mike** | *27 August 2024* | Philanthropy | Recommendation rating: 7.0/10 > > **Pros**: This is industry standard, vast in scope, and can do pretty much anything in the geospatial space. Don't underestimate how complex the underpinning logic is, however it manages to present relatively complex data manipulation in a relatively easy package targeted at expert of lay person alike. > > **Cons**: Primarily cost - to achieve a "full" license with a spectrum of functionality will have a significant cost base. You get what you pay for and while there are open source alternatives, they don't present such a complete and compelling package. > > Nothing comes as close to providing a complete feature set as ArcGIS. Yes there may be other commercial providers, but they are usually targeted at specific sectors. ArcGIS can literally accomplish it all ----- ### "Must seen software if you have a GIS related work." — 4.0/5 > **Mahmut Halil** | *24 August 2024* | Renewables & Environment | Recommendation rating: 8.0/10 > > **Pros**: Implementing layers and maps from online resources is user-friendly. > > **Cons**: ArcGIS software works slowly in Windows. Especially, when a map is loaded it takes time to zoom in or out. > > It is useful for editing a map of anything you need. You can also create your own featured map with layers. Also, you can download files online to use. ----- ### "Strong GIS Tool with a bit of a learning curve" — 4.0/5 > **Daniel** | *3 June 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: ArcGIS offers a highly intuitive interface, robust mapping features, and excellent data visualization tools for professionals. > > **Cons**: Depending on how the data is structured and how you envision your visualization to look there can at times be a steep learning curve making it challenging for beginners > > My overall experience with ArcGIS has been positive, especially for advanced GIS tasks, though it requires patience to master. ----- ### "ArcGIS Software review" — 5.0/5 > **Rod** | *13 March 2026* | Civil Engineering | Recommendation rating: 3.0/10 > > **Pros**: The ability to quickly develop utility maps from GIS. This software works great for realtime updating of maps on an electronic notebook out in the field. > > **Cons**: It is a Esti software product so it will be overly expensive but you are buying the industry best GIS software > > Integrated well with local government GIS. We found the software to easily learn if you have training in other CAD software. ----- Page: 1 / 21\ Next: [Next page](https://www.capterra.co.uk/software/93333/arcgis?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/93333/arcgis) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data