Who Uses This Software?

Bold Technologies provides central station and PSIM software. Our ManitouNEO software defines all aspects of the alarm automation industry - from smaller businesses to leading monitoring centers.

Average Ratings

1 review
  • Overall 5 / 5
  • Ease of Use 3 / 5
  • Customer Service 5 / 5
  • Features 4 / 5
  • Value for Money

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
    Installed - Windows
  • Training In Person
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours

Vendor Details

  • Bold Technologies
  • http://www.boldgroup.com
  • Founded 1981

About ManitouNEO

ManitouNEO is an alarm monitoring platform for the modern central station which seamlessly integrates intrusion, video, access control, lone-worker protection, and GPS into a single, web-based user interface. ManitouNEO includes multiple new features to improve the user experience and can be installed on-premises or hosted through our UL-listed Cloud solution.

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ManitouNEO Features

  • Checkpoint Tracking
  • Customer Management
  • Data Collection
  • Event Management
  • Incident Management
  • Investigation Management
  • Multiple Alarm Queues
  • Billing & Invoicing
  • Customer Management
  • Document Imaging
  • Inventory Management
  • Job Costing
  • Lead Management
  • Quotes / Estimates
  • Scheduling
  • Work Order Management

ManitouNEO Most Helpful Reviews

Quick and Efficient When Seconds Count

Reviewed on 28/10/2018
Peter G.
Alarm Dispatcher
Security & Investigations, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Manitou NEO compliments an alarm dispatcher like the hands of a surgeon. This program has been designed near flawlessly to allow the flow of alarms to be streamlined and categorized to make the more higher priority alarms be attended to first. Its design is almost full proof in order to make sure that critical emergencies do not get overlooked

Cons: I think the more administrative functions of Manitou could be designed to be a little more user friendly when it comes to making changes to multiple accounts at once.

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