aACE

aACE

by aACE Software

Who Uses aACE?

Small and mid-sized businesses that require robust tools to unify their operations. Our clients range from light manufacturing to wholesale distributors to professional services companies.

What Is aACE?

aACE product offerings include accounting, customer relationship management (CRM), Enterprise Resource Planning (ERP), mobile apps, and a host of available third-party integrations for e-commerce, email marketing, payment processing, and shipping needs. aACE can be used as-is out-of-the-box, or as a platform tailored to to fit any growing organization's precise business needs, allowing clients to manage multiple teams and run their organizations efficiently.

aACE Details

aACE Software

https://www.aacesoft.com/

Founded 2002

aACE Pricing Overview

aACE does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

aACE Features

Accounting Software
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Expense Tracking
Fixed Asset Management
Fund Accounting
Government
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Performance Metrics
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management
CRM
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Reporting/Analytics
Supply Chain Management
Warehouse Management

aACE Reviews for UK Users

Showing 5 of 24 reviews

Overall
5/5
Ease of Use
4.8/5
Customer Service
5/5
Features
4.8/5
Value for Money
4.9/5
Lance C.
EVP Operations
Design, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/04/2019

"Adaptable full business management software"

Comments: aACe helped us to bring all of our company functions together into one system. This has helped us with automating reporting and avoiding the need for extra cross checking among systems.

Pros: aAce, has been a great management tool for us. We required a flexible solution to match a quirky business but also a structure that would help us to follow GAAP and other Best Practice specifics. As with any large system implementation this has taken some time, money and adaptations. We are very happy now with where we are though.

Cons: Lack of an instruction manual and limits in "help" database has been a challenge for users.

Vendor Response

by aACE Software on 22/04/2019

Thank you for the wonderful review of aACE 4, Lance!

  • Reviewer Source 
  • Reviewed on 12/04/2019
David H.
IT Manager
Furniture, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/09/2019

"aACE for the Win"

Pros: The fully integrated accounting and inventory modules, multiple built-in integrations with external systems, and the fact that it built on the FileMaker Platform have allowed us to implement a robust, highly customized ERP system at a fraction of the typical cost. We were able to integrate aACE with our pre-existing systems to allow for a controlled, staged transition from legacy to new with minimal disruptions to daily operations.

Cons: I wouldn't call it a dislike per se, but my biggest challenge was simply adapting to a system whose interface conventions were no of my own design. The List View paradigm that aACE uses was foreign to me at first, but over time I recognized the benefits inherent in it.

Vendor Response

by aACE Software on 10/09/2019

Thank you for your review of aACE 5, David! We appreciate the positive feedback and are happy to hear that our navigation conventions grew on you :-)

  • Reviewer Source 
  • Reviewed on 09/09/2019
Neil S.
Controller
Motion Pictures & Film, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 17/02/2017

"Controller"

Comments: The aAce team is very knowledgable about their product. They learn as much about your business and your workflow and help you come up with solutions to make you and your team more efficient. Then then adapt their robust product to achieve those goals. They are also their to tweak the product as your business adapts. Responses to calls and emails are handled on a timely basis and they work with you based upon the severity of your needs

Pros: The ease of use and the cost effectiveness of the product. The ability to drill down and get information. Also how well it works with excel and other accounting tools

Cons: I would love to see the financial reports look more ones produced by the accounting world. The general ledger should show a running balance instead of having to print a dated trial balance to look at a specific period.

Vendor Response

by aACE Software on 20/02/2017

Thank you for the review of aACE version 4, Neil! We have listened to your feedback and redesigned the balance sheet and income statement reports for aACE version 5.

  • Reviewer Source 
  • Reviewed on 17/02/2017
Derek N.
IT Administrator
Chemicals, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/03/2017

"aACE was a Critical Component to the Success of our Company's Future"

Comments: I'm the IT administrator for our company. Coming off Quickbooks, we found that QB just wasn't offering us all the flexibility and horsepower we needed from an ERP. It needed to handle all the complexities of our day to day operations, give us the reports we needed, integrate into our existing process - and then fade into the background as everyone became comfortable with it to get the job done. aACE has done all that. It transformed our order fulfillment process during implementation by helping us see trouble spots in our processes. aACE was able to customize a few key components for us very intelligently that now just work. Exactly the way we need them to. Employee adoption was slow to start, like most ERP's, but now even our most technology-adverse employees use aACE as reliably as the notepad beside their mouse. Three years later, we're going strong and preparing to launch new initiatives to promote future growth. That process requires a lot of thought and preparation, but one thing we don't have to worry about is if aACE can handle it. There have been several occasions in our company strategy meetings where the question is asked "Can aACE do that?" and it's a pleasure every time when I get to say, "Yeah that's already built in." The software is intuitive, smart, and reliable. Sometimes I check my aACE server uptime just to see how long it's been since the last restart because we don't have issues with it. It just works for months on end. As a technology professional, I was sensitive to the aesthetics, workflow and usability of the software - all important qualities for it to be a "fade into the background" kind of solution. From first glance to present day, I'm continually impressed by how aACE works the way you expect it to. I've had a chance to demo the aACEv5 environment and on top of it being a welcomed face-lift, the attention to detail in new features and how existing features were improved is uncanny. You can tell the developers have an eye for detail and are not afraid to scrap, redo and improve. I can't wait to launch aACE 5 in our organization!

Pros: The software does what you'd expect from an ERP and the user interface is not complicated or hurried in menus. It's all right in front of you!

Cons: Nothing that wasn't quickly taken care of. Anytime their support documentation online didn't have the answers I was looking for, aACE had a quick response through my support rep. I'm happy to see the continued growth of the online documentation.

Vendor Response

by aACE Software on 22/03/2017

Thank you for the wonderful review of aACE 4, Derek! We're excited to upgrade EWS to aACE 5, as well. You'll be happy to find that many of your suggestions over the years made it into the new version of the software.

  • Reviewer Source 
  • Reviewed on 22/03/2017
Matthew P.
Director of Process and Compliance
Printing, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/03/2017

"Reliable system"

Comments: We have been using aACE since 2010. The system has proven time and again to be a structurally sound and reliable business information workhorse. Downtime is barely measurable, though we process thousands of transactions a day. Our specific workflows called for a flexible central platform that we could bolt on customized work-area specific tools. Implementing aACE, in the FileMaker environment, has proven to be the right solution to get us just that. The best testament to the system could be that at our 5 year business systems review, we decided to keep the existing aACE system and instead focus new development on our in-house built bolt-on modules. When the core is reliable, it frees us to innovate and develop better customized workflow improvements. We are happy with the aACE product. Users love the clean interface, speed, robust reporting and intuitive navigation. Having been partners with the aACE team for these many years, we have not been without difficulties. In 2010, I would have loved more how-to documentation and manuals, but I see the team has addressed this over the past few years. Our sometimes strange customization and sometimes incorrect requests have been consistently met with professionalism and an attitude of partnership for mutual success by the aACE team. They have been truly valued partners during a significant growth period in our company's history.

Pros: Clean interface. speed is good. Customizable FileMaker base. Structural Integrity requires very little system administration.

Cons: The Inventory Management module was incomplete when we went live, and we were slow to get it to work to its potential. I am told the newest version of the software has taken advantage of a lot of the lessons learned from our roll-out and is quite robust. Looking forward to the upgrade! Manufacturing Tracking required significant enough modifications for us that we decided to push it into a bolt-on. Integrating the bolt-on was relatively easy, though. Not sure if this is a con on the software, really, though. Its more just a reality of our world. No system would out of the box address our needs as we saw them.

Vendor Response

by aACE Software on 12/03/2017

Matthew, thank you for the detailed review of aACE 4. This is exactly the kind of information prospective clients are looking for when they read reviews--we appreciate it very much. It's hard to overstate how significant an upgrade aACE 5 is relative to aACE 4. Trust me when I say that you have a lot to look forward to! Thanks Again, Michael

  • Reviewer Source 
  • Reviewed on 10/03/2017