--- description: Discover the benefits and disadvantages of Salon / Spa Account Manager. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salon / Spa Account Manager Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Salon Software](/directory/30028/salon/software) > [Salon / Spa Account Manager](/software/9199/salon-spa-account-manager) # Salon / Spa Account Manager Canonical: https://www.capterra.co.uk/software/9199/salon-spa-account-manager Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/9199/salon-spa-account-manager?page=2) > OneTouch appointment scheduler, CRM, marketing, resource room bookings, and loyalty program. > > Verdict: Rated **3.9/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salon / Spa Account Manager? Milano targets the beauty and spa industry, specifically organizations seeking to manage bookings and reservations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 13 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Milano Software - **Founded**: 1990 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Please contact Milano Software for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Available Countries**: Canada ## Features - Appointment Management - Appointment Scheduling - Client Management - Customer Database - Employee Management - Inventory Management - Loyalty Program - Multi-Location - Payroll Management - Point of Sale (POS) - Recurring Appointments ## Integrations (3 total) - Global Payments Integrated - Shift4 - Worldpay for Enterprise ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Salon Software](https://www.capterra.co.uk/directory/30028/salon/software) ## Related Categories - [Salon Software](https://www.capterra.co.uk/directory/30028/salon/software) - [Spa Software](https://www.capterra.co.uk/directory/30782/spa/software) ## Alternatives 1. [Vagaro](https://www.capterra.co.uk/software/153752/vagaro) — 4.7/5 (3479 reviews) 2. [Aura Salonware](https://www.capterra.co.uk/software/181855/salonos) — 4.6/5 (83 reviews) 3. [DaySmart Salon](https://www.capterra.co.uk/software/9167/DaySmart-Salon) — 4.4/5 (406 reviews) 4. [Mangomint](https://www.capterra.co.uk/software/187593/mangomint) — 4.9/5 (300 reviews) 5. [GlossGenius](https://www.capterra.co.uk/software/174830/glossgenius) — 4.8/5 (348 reviews) ## Reviews ### "I've used Milano software in school and once you wrap your head around it, its' a great program\!" — 5.0/5 > **Karley** | *13 March 2018* | Recommendation rating: 10.0/10 > > **Pros**: I like that it offers everything you need in a customer relations management program. The interface could be a little bit more user friendly or aesthetically pleasing but that's just my input. > > **Cons**: Program lacks colour or anything that draws you in, it gets the job one but it's not the easiest or most well done layout for a program. > > All the benefits you would anticipate from a CRM. ----- ### "Great program, has lots of reports available for individual staff and team reports" — 4.0/5 > **Kristen** | *6 March 2018* > > **Pros**: I like most that it is easy to schedule an appointment, add new guests and check out guests. It's easy to do your day end cash balance with this program > > **Cons**: I like the least that it needs some upgrading with the text message confirmation and emarketing, it also freezes on occasion ----- ### "Milano was software my company ended up moving away from." — 3.0/5 > **Omar** | *21 February 2020* | Consumer Services | Recommendation rating: 4.0/10 > > **Pros**: They had all the basic features needed in a booking and POS software like reports, client profiles, sales, and booking systems. > > **Cons**: I had a litany of bad experiences with the software that caused me to eventually take my company somewhere else for business, such as: - Slow software performance - Slow response times regarding customer support - Promises of feature development and advancement that were never delivered - Exorbitant pricing for basic features like multi-locational support - Dated GUI that wasn't the most user-friendly - The software would constantly go down and stop working making payments with clients difficult as well as awkward situations when the salons were busy and clients were left standing around when they wanted to pay and leave > > Milano did the job, but it didn't do it in the best way the software could have, which caused extra work for my staff, and myself. ----- ### "Amazing" — 5.0/5 > **Tamara** | *9 February 2020* | Cosmetics | Recommendation rating: 9.0/10 > > **Pros**: This system has EVERYTHING you could need to run a salon, from clients info, reports, emails, customer service, bookings. > > **Cons**: The only downfall to this system is that it isn't free > > Used this software for 13+ years, it has never let us down ----- ### "We have been using this software for 12 years. It is very user friendly" — 4.0/5 > **Chista** | *8 February 2018* > > **Pros**: Ease of use, it has capability for multiple locations (we have two locations and opening a third), great interface. > > **Cons**: There are issues with Home Office. Series purchased at one location sometimes do not show up at second location. Gift certificates also do not always transfer from one location to another. Very frustrating when both locations are extremely busy and need things to flow seamlessly. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/9199/salon-spa-account-manager?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/9199/salon-spa-account-manager) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data