---
description: Discover the benefits and disadvantages of Booker.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Booker Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Salon Software](/directory/30028/salon/software) > [Booker](/software/90708/booker)

# Booker

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> Simplify scheduling, automate reminders and payments, and streamline your salon and spa management with Booker software.
> 
> Verdict: Rated **4.1/5** by 981 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Booker?

Simplify scheduling, automate reminders and payments, and streamline your salon and spa management with Booker software.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 981 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Playlist
- **Location**: San Luis Obispo, Cape Verde
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Flexible plan options for every salon \&amp; spa. Explore the features to find the plan that works for you.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Portuguese, Spanish
- **Available Countries**: Australia, United Kingdom, United States

## Features

- Access Controls/Permissions
- Accounting
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Automated Scheduling
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Client Database
- Client Management
- Client Portal
- Confirmations/Reminders
- Customer Accounts
- Customer Database
- Customer Support
- Customisable Branding
- Customisable Templates
- Discount Management
- Electronic Signature
- Email Marketing
- Employee Database
- Employee Management
- For Barbershops
- For Medical Spas
- For Salons and Spas
- Gift Card Management
- Group Scheduling
- Inventory Management
- Marketing Automation
- Mobile App
- Online Booking
- Online Payments
- Payment Processing
- Payroll Management
- Performance Metrics
- Point of Sale (POS)
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Reporting/Analytics
- Sales Reports
- Scheduling
- Shift Swapping
- Time & Expense Tracking
- Website Integration

... and 3 more features

## Integrations (6 total)

- Clover
- Google Analytics 360
- Google Calendar
- Keap
- Meta for Business
- Twitter/X

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Salon Software](https://www.capterra.co.uk/directory/30028/salon/software)

## Related Categories

- [Salon Software](https://www.capterra.co.uk/directory/30028/salon/software)
- [POS Systems](https://www.capterra.co.uk/directory/20052/point-of-sale/software)
- [Scheduling Software](https://www.capterra.co.uk/directory/30087/scheduling/software)
- [Business Management Software](https://www.capterra.co.uk/directory/30532/business-management/software)
- [Medical Spa Software](https://www.capterra.co.uk/directory/30582/medical-spa/software)

## Alternatives

1. [Calendly](https://www.capterra.co.uk/software/148036/calendly) — 4.7/5 (4163 reviews)
2. [Google Calendar](https://www.capterra.co.uk/software/213340/google-calendar) — 4.8/5 (4323 reviews)
3. [Vagaro](https://www.capterra.co.uk/software/153752/vagaro) — 4.7/5 (3671 reviews)
4. [Goldie](https://www.capterra.co.uk/software/1036086/goldie) — 4.8/5 (1173 reviews)
5. [Acuity Scheduling](https://www.capterra.co.uk/software/128285/acuity-scheduling) — 4.8/5 (5771 reviews)

## Reviews

### "Quick and clear" — 5.0/5

> **Marion** | *10 July 2018* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: You can see the clinics overall movements all at once, not just my schedule and if someone is booking it appears. Nice
> 
> **Cons**: The app sizing for hour slots isn't as great. When booking out time its hard to be accurate. I've made mistakes se eral times
> 
> It runs our clinic without a costly receptionist

-----

### "Good, but expensive" — 4.0/5

> **Renata** | *5 October 2024* | Hospitality | Recommendation rating: 4.0/10
> 
> **Pros**: Very complete with so many features, marketing and reports.
> 
> **Cons**: Charger are very, very high.. around $350/month plus the 3.5% and some flat fee cents on top of it
> 
> Worked with them for 5 years, love all the features, but with the economy the way it is, had to switch

-----

### "Not the best, not the worst." — 3.0/5

> **Emily** | *16 June 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: It was relatively easy to navigate and for the most part, clients had minimal issues when booking. The reports were very thorough as well.
> 
> **Cons**: It was glitchy, inconsistent and slow. Occasionally appointments and time blocks would disappear. The calendar and checkout pages would take a very long time to load, delaying the booking and checkout process. Also, the credit card fees were unsustainable. The cost is outrageous for the quality of the product.
> 
> We used it for years, but the quality never seemed to improve. The customer service was also pretty unreliable. We would be on hold for up to an hour sometimes waiting for a representative. Overall it is not the best option - there are way cheaper and better quality software options.

-----

### "Booker is great for spas" — 5.0/5

> **Cassandra** | *13 March 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Mobile access across the board and ease of use.
> 
> **Cons**: Booker has been fantastic in the spa setting. Not sure what could change at this time.
> 
> It is easy to schedule clients and view the overall schedule for the day.

-----

### "Booker makes scheduling easier" — 4.0/5

> **Ramika** | *17 April 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: The convenience of managing appointments and payroll makes the administrative work much easier. Customer service was always available with setting up,had questions or concerns about booker.
> 
> **Cons**: During the time using Booker you had to ask clients who their cell phone provider in order to get text message and some clients would act weird about giving that information.
> 
> Overall I had no issues with my experience while using Booker. After a while the service became unaffordable for my business.

-----

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/90708/booker)

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