What Is Booker?

Booker's cutting-edge salon software helps your run and grow your salon with an all-in-one platform that understands you'd rather be focusing on your clients instead of your administrative duties. Manage your online bookings, point-of-sale, membership and loyalty programs, all while attracting new clients, and making sure they come back. Access your salon business anytime, anywhere, all on Booker's secure, cost-effective, cloud-based software.

Who Uses Booker?

Salons looking to run and grow their business using our simple but powerful cloud-based platform.

Where can Booker be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • by Mindbody
  • Located in New York, US
  • Founded in 2000
  • Phone Support
  • Chat

Countries available

United States

Languages

English

About the vendor

  • by Mindbody
  • Located in New York, US
  • Founded in 2000
  • Phone Support
  • Chat

Countries available

United States

Languages

English

Booker videos and images

Booker video
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Compare Booker pricing with similar products

Starting price

US$129.00/month
US$109.00/month
US$99.00/month
US$20.00/month

Free Version

Free Version No
Free Version No
Free Version No
Free Version Yes

Free Trial

Free Trial No
Free Trial No
Free Trial No
Free Trial Yes

Features of Booker

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Room Booking
  • SMS Messaging
  • Scheduling
  • Social Media Integration
  • Third Party Integrations
  • Website Integration

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  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Client Management
  • Client Portal
  • Client Profiles
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • For Barbershops
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile Alerts
  • Multi-Location
  • Online Booking
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Real Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • SMS Marketing
  • SMS Messaging
  • Social Media Integration
  • Task Scheduling
  • Third Party Integrations
  • Wait List Management
  • Website Integration

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  • Access Controls/Permissions
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  • Client Portal
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  • Customer Database
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Employee Management
  • Financial Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Marketing Automation
  • Order Management
  • Performance Metrics
  • Point of Sale (POS)
  • Project Management
  • Project Time Tracking
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Training Management
  • Vendor Management
  • Workflow Management

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  • Automated Scheduling
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Scheduling
  • Collaboration Tools
  • Color Codes/Icons
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Drag & Drop
  • Electronic Payments
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  • Event Calendar
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  • Room Booking
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  • Timesheet Management
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  • Booking Management
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  • Class Scheduling
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  • Client Portal
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  • Credit Card Management
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  • Customer Database
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  • Debit/Credit Card Processing
  • Discount Management
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  • Email Management
  • Email Marketing
  • Email Reminders
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  • Gift Card Management
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  • Multi-Location
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  • Practice Management
  • Promotions Management
  • Ratings / Reviews
  • Real Time Reporting
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • SMS Messaging
  • SMS Reminders
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  • Social Media Integration
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  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Multi-Location
  • Online Booking
  • Payment Processing
  • Promotions Management
  • Reminders
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  • SMS Messaging
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  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
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  • Customer Database
  • Customer History
  • Customer Support
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Discount Management
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Event Scheduling
  • Group Reservations
  • Inventory Management
  • Invoice Management
  • Mobile Access
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Payment Processing
  • Price / Margin Management
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
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  • Access Controls/Permissions
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  • Layaway Management
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  • Multi-Location
  • Offline Access
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  • Payment Processing
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
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  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Stock Management
  • Third Party Integrations
  • Transaction History
  • eCommerce Management

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  • Accounting Integration
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  • Customer Database
  • Customer History
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  • Data Import/Export
  • Data Synchronisation
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Catalogue
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Retail Inventory Management
  • Retail Management
  • Returns Management
  • Returns Tracking
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  • Sales Trend Analysis
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  • Transaction History
  • eCommerce Management

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  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
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  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
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  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Multi-Location
  • Online Booking
  • Payroll Management
  • Point of Sale (POS)
  • Real Time Reporting
  • Recurring Appointments
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  • SMS Messaging
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  • Access Controls/Permissions
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  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Compliance Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Email Management
  • Employee Management
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Mobile Access
  • Mobile Alerts
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Real Time Notifications
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
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  • Class Scheduling
  • Client Management
  • Client Portal
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
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Reviews of Booker

Read all 928 reviews

Average score

Overall
4.1
Ease of Use
4.2
Customer Service
4.1
Features
3.9
Value for Money
3.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ashely S.
Ashely S.
Recruiter in US
Verified LinkedIn User
Consumer Services, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Book It!

5 3 years ago

Pros:

Booker is a godsend for so many salons. It is very user-friendly and they have implemented the use of embedded training videos for all the features; this is a wonderful tool and works very well for people who are visual learners, which most stylists happen to be. For salon managers and owners, Booker offers a variety of tools: time-clock, sales tracking, inventory, tip allocation, expenditures/budgets, etc. Being a web-based software, it's very easy to add a widget or embed a link on your website and/or Facebook page to allow customers to easily schedule themselves for services. In addition, there is a built-in point of sale system that makes it easy to check out clients without needing to switch over to another program and/or system.

Cons:

The downside to being a web-based software: if the server is down or there is an issue with the website, you cannot access your calendar or your point of sale system. Booker has been awesome enough to provide a separate website where they allow you to report issues of the system being down and also announcing known issues. Their customer service makes up for this issue.

Michael C.
Vice President in US
Medical Practice, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Using it for our Med Spa

5 2 years ago

Comments: Booker does what we need, support has always been responsive and it is easy to use.

Pros:

Ease of use so, easy to train. In the Day Spa industry front desk turnover is frequent so it is nice to be able to quickly show a new gal how to use the system.

Cons:

We were previously Salon Iris customers and I am a programmer. With access to the database on that system I could run queries on anything in the database. Booker does not provide access to the SQL database so that is not possible. I do however have all of the reports that I need. Also, it would be nice to have the ability to set access a little more granular. For example, if I give a gal access to look at gift card balances, I will also have given her access to modify gift card balances.

Johann Q.
Brand manager in US
Cosmetics, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Overall a good product

4 last month New

Comments: It’s a good product that finally reached maturity with all the recent updates.

Pros:

They’ve been doing a lot of upgrades over the past year.

Cons:

Not always designed with practicality in mind.

Valerie R.
Owner in US
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Run away. Pick a different software

2 2 months ago New

Comments: Disastrous.
Software routinely down for "maintenance". Booker deletes our client data and claims they haven't -- yet, client data is missing for all 958 clients for this year alone (2021).
Booker software doesn't allow duplicates to be merged without hours of attempts.
Booker forces clients to have a unique email when scheduling online -- makes it impossible for families that use a shared email (think parent scheduling for the children).

Pros:

Friendly install/setup team. Friendly customer help staff. You are able to write your own descriptions for services to be scheduled through online portal.

Cons:

Unable to download a full backup of our data. -- even though the Agreement says you, the business, own your data, and are entitled to a FULL copy of all your data. Booker tech support have indicated in writing that they don't know how to provide its clients with a copy of their data, and have no intent of treating this as an important requirement.

Heba M.
Owner in Canada
Consumer Services, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Good but customer support is lacking.

4 3 months ago

Pros:

Very easy to use and customize. Easy to access from anywhere.

Cons:

Expensive and lots of down time. Expensive for adding more features. Lots of reporting issues but customer service isn’t helpful