--- description: Discover the benefits and disadvantages of Surpass. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Surpass Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Library Automation Software](/directory/30022/library-automation/software) > [Surpass](/software/8980/surpass) # Surpass Canonical: https://www.capterra.co.uk/software/8980/surpass Page: 1 / 6\ Next: [Next page](https://www.capterra.co.uk/software/8980/surpass?page=2) > Smoothly automate day-to-day functions from anywhere, anytime with Surpass Cloud. > > Verdict: Rated **4.8/5** by 128 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Surpass? Schools, public libraries, churches, hospitals, museums, corporate libraries ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 128 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Surpass Software - **Founded**: 1985 ## Commercial Context - **Starting Price**: US$55.00 - **Pricing model**: Flat Rate - **Pricing Details**: Congregational – $660/year - with up to 10000 volumes and 1000 patrons Small Library – $960/year - with up to 5000 volumes and 1000 patrons Large Library – $1380/year - with up to 100000 volumes and 5000 patrons - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, India, United States ## Features - Circulation Management - Content Library - Content Management - Digital Asset Management - Fee Collection - Inventory Management - OPAC - Patron Management - Periodicals Management - Reserve Shelf Management - Search/Filter - Self Check-In/Check-Out - Serials Management ## Integrations (1 total) - OverDRIVE ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Library Automation Software](https://www.capterra.co.uk/directory/30022/library-automation/software) ## Related Categories - [Library Automation Software](https://www.capterra.co.uk/directory/30022/library-automation/software) - [Catalogue Management Software](https://www.capterra.co.uk/directory/30062/catalog-management/software) ## Alternatives 1. [Mandarin](https://www.capterra.co.uk/software/29128/mandarin) — 4.7/5 (60 reviews) 2. [ResourceMate](https://www.capterra.co.uk/software/40056/resourcemate) — 4.5/5 (36 reviews) 3. [Simple Little Library System](https://www.capterra.co.uk/software/189633/simple-little-library-system) — 4.7/5 (29 reviews) 4. [Follett Destiny Library Manager](https://www.capterra.co.uk/software/8972/destiny-library-manager) — 4.5/5 (35 reviews) 5. [Librarika](https://www.capterra.co.uk/software/1053729/librarika) — 4.0/5 (2 reviews) ## Reviews ### "Not Too Old to Learn" — 5.0/5 > **David** | *23 June 2024* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: It appears to be very easy to use. As soon as we received our login information we started work inputting our books into the system. > > **Cons**: I haven't come across anything I don't like so far\! ----- ### "A Flexible System That Improves with Experience" — 5.0/5 > **Mia** | *8 January 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Surpass is its strong library management capabilities, security features, and customization options. While there is a learning curve, the system is intuitive and makes book cataloging, managing the library catalog, and tracking materials efficient and reliable. > > **Cons**: What I liked least about Surpass is the initial learning curve. While the system is robust and customizable, it can take time for new users to become comfortable navigating all features without additional guidance or training. > > My overall experience with Surpass has been positive. While there is a learning curve, the system is secure, customizable, and effective for library management, book cataloging, and tracking both circulating and non-circulating materials. ----- ### "Best Library Acquisition\!" — 5.0/5 > **Kathleen** | *4 April 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Customer service is excellent. They respond within minutes to my questions, and are extremely helpful and patient. The OPAC looks amazing and is easy to use. It's also quick and simple to catalogue new entries. Perfect fit for our small library\! > > **Cons**: Sometimes having to type the exact title to find the book in the Resource list. > > Surpass has exceeded our expectations and needs. However, it's also simple to use and small enough to manage, and the customer service is immediate and personal. Very happy with our decision to go with Surpass\! ----- ### "Five stars\! Couldn't be happier\!" — 5.0/5 > **Marjorie** | *3 September 2025* | Libraries | Recommendation rating: 10.0/10 > > **Pros**: I’ve had a very positive experience working with Surpass as an administrator. The process of inputting new resources is straightforward and efficient, with clear fields and options that make organizing materials simple. I especially appreciate the flexibility in customizing records, which allows me to highlight important details and ensure users can easily locate what they need. Navigating around the site is smooth and intuitive—the menus are well-structured, and search features are responsive and accurate. > > **Cons**: There is nothing so far that I have not liked about Surpass. It has been a learning curve to navigate around the site, so expect to need some time initially. > > Overall, the system has greatly improved the way I manage and present our library’s collection, making it both user-friendly for patrons and practical for administrators like myself. ----- ### "The Alliance for Children Smart Start Resource Center LOVES Surpass\!" — 5.0/5 > **Stacey** | *17 December 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Surpass is easy to use, flexible, and always improving. We have recommended this software to other non-profit lending libraries that have reached out to us to find out how we developed such an amazing catalog. We have to confess that we have very little to do with it...it is Surpass\! > > **Cons**: Sometimes requested changes are not accommodated because we are a minority in the way we use Surpass (toy library for a non-profit rather than a traditional library). It can be difficult to navigate between functions (go from transactions to resource/patron, etc.), although this is improving. > > The customer service is excellent. The software and online catalog is simple to use. The online catalog projects a professional image and gives patrons a highly functional way to search, select, and place holds on materials. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.co.uk/software/8980/surpass?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/8980/surpass) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data