DrChrono

Who Uses DrChrono?

DrChrono serves small single provider practices and large medical group practices with multiple specialty customizations.

What Is DrChrono?

DrChrono EHRs robust practice management side of our all-in-one cloud-based mobile EHR comes with speech-to-text and custom templates/forms to chart effectively. With DrChronos PM software you get a live claims feed for billing and payment processing, HCFA/Superbill generation, and e-fax integration. Real-time eligibility checks helps you check patients informat, and custom appointment reminders that can go through email, SMS, or phone in any order. For students please visit DrChrono University.

DrChrono Details

DrChrono

http://www.drchrono.com

Founded 2009

DrChrono video
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DrChrono pricing overview

DrChrono does not have a free version but does offer a free trial.


Free Version

No

Free Trial

Yes

DrChrono deployment and support

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

DrChrono Features

  • Appointment Reminders
  • Billing & Invoicing
  • Claims Management
  • Healthcare Compliance
  • Outcome Assessment Tools
  • Patient Account Management
  • Patient Records Management
  • SOAP Notes

View full list of Chiropractic Software

  • Adjustor Management
  • Case Management
  • Claim Resolution Tracking
  • Co-Pay & Deductible Tracking
  • Compliance Management
  • Customer Management
  • Electronic Claims
  • Forms Management
  • Paper-Based Claims
  • Payor Management
  • Policy Administration

View full list of Claims Processing Software

  • Appointment Management
  • Claims Management
  • EMR / EHR
  • HIPAA Compliant
  • Image Management
  • Inventory Management
  • Patient Portal
  • Practice Management
  • Progress Notes
  • Scheduling
  • Treatment Plans

View full list of Dermatology Software

  • Appointment Scheduling
  • Charting
  • Compliance Tracking
  • E-Prescribing
  • HIPAA Compliant
  • Handwriting Recognition
  • Meaningful Use Certified
  • ONC-ATCB Certified
  • Self Service Portal
  • Voice Recognition

View full list of Electronic Medical Records Software

  • Claims Processing
  • Claims Scrubbing
  • Code & Charge Entry
  • Compliance Tracking
  • Customisable Dashboard
  • Dunning Management
  • Insurance Verification
  • Invoice History
  • Practice Management
  • Quotes/Estimates
  • Remittance Advice

View full list of Medical Billing Software

  • Claims Management
  • E-Prescribing
  • EMR/EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Medical Billing
  • Multi-Office
  • Multi-Physician
  • Patient Portal
  • Patient Records Management
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling

View full list of Medical Software

  • Appointment Management
  • Before & After Pictures
  • Client Management
  • Gift Card Management
  • HIPAA Compliant
  • Inventory Management
  • Treatment Packages

View full list of Medical Spa Software

  • Appointment Reminders
  • Appointment Scheduling
  • Claims Management
  • Compliance Tracking
  • E-Prescribing
  • EMR/EHR
  • Employee Management
  • Initial Assessments
  • Inpatient/Residential
  • Medical Billing
  • Multi-Provider Practice
  • Self Service Portal
  • Single Provider Practice
  • Treatment Plans

View full list of Mental Health Software

  • Assessment Management
  • Billing & Invoicing
  • Care Plan Management
  • Insurance Management
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Practice Management
  • Progress Tracking

View full list of Occupational Health Software

  • Appointment Management
  • Insurance Management
  • Inventory Management
  • Patient Records Management
  • Recall Tracking

View full list of Optometry Software

  • Appointment Management
  • Appointment Reminders
  • Assessments
  • Billing & Invoicing
  • EHR/EMR
  • Exercise Library
  • For Physical Therapy
  • HIPAA Compliant
  • Insurance Management
  • Multi-Location
  • Patient Portal
  • Practice Management
  • Progress Notes
  • Reporting/Analytics
  • Treatment Plans

View full list of Physical Therapy Software

  • Appointment Management
  • Before & After Pictures
  • Claims Management
  • Inventory Management
  • Patient Billing
  • Patient Flow Management
  • Patient Portal
  • Patient Records Management
  • Scheduling

View full list of Plastic Surgery Software

  • Appointment Management
  • Billing & Invoicing
  • Claims Management
  • EMR / EHR
  • Patient Portal
  • Patient Records
  • SOAP Notes
  • Scheduling

View full list of Podiatry Software

  • Appointment Reminders
  • Appointment Scheduling
  • E-Prescribing
  • For Medical Purposes
  • HIPAA Compliant
  • Medical Billing
  • Multi-Provider Practice
  • One-to-One Messaging
  • Online Forms
  • Practice Management
  • Remote Treatment Plans
  • Video Conferencing

View full list of Telemedicine Software

  • Clinical Alerts
  • Drug Reference Database
  • EPCS
  • Electronic Prior Authorisation
  • Formulary Management
  • Medication History
  • Prescription Cancellation
  • Prescription Renewals
  • Refill Management

View full list of e-Prescribing Software

DrChrono Alternatives

More DrChrono alternatives

DrChrono Reviews for UK Users

Read all reviews

Overall rating

4.1/5

Average score

Ease of Use 4.2
Customer Service 3.9
Features 4
Value for Money 3.9

Review software

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Write a Review!
Dr baden P.
Owner / Primary Chiropractic Physician at Fit 4 Life Chiropractic
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    2 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 24/05/2018

"Save thousands in upfront expenses."

Comments: I saved thousands of dollars in upfront expenses from other EHR companies and then pay update fees every year.

Pros: They keep current payers at the monthly price they started at when tasing the priced for new customers. I have been with and using DrChrono for about 6 years now. They are always improving. It is a nice system that can be used multi-disciplinary. I am a chiropractor an I used it with a a medical Nurse Practitioner. What initially appealed to me is there was no multi thousand dollar up front software like a lot of other EHR companies want to charge you, along with yearly upgrade fees. None of that here so you start off saving thousands.

Cons: The Price keeps raising every year, for new accounts. Customer service sinks and there is no direct phone number to call to have the issue solved right away, you have to email them and wait for them to get back to you.

  • Reviewer Source 
  • Reviewed on 24/05/2018
Dr john Z.
Non-Force Chiropractor
Hospital & Health Care, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 10/04/2020

"The ultimate software partner for your Mac computer office!"

Comments: Patients save me time and charting by communicating through the onpatient portal.
I can run reports and have an immediate idea of what symptoms and frequency my patients are presenting and develop educational materials that support those diagnosis.
I stay on top of my day by way of daily schedule emailed to me every morning.

Pros: Seamless integration with my MacBook, iMac and iPhone.
Fast, knowledgeable support.
The unlimited ability to customize for my sole practitioner non-force chiropractic practice.
Easy to understand video tutorials which answer most questions without having to contact support.
Robust, integrated systems, such as the ability to provide credit card processing.
Knowing that drchrono is a leader and partner with Apple Health.

Cons: I get frustrated when I am on a learning curve with a new part of the software. But that's my problem!

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 10/04/2020
Patricia F.
Podiatrist
Medical Practice, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 07/10/2020

"Customer Service and Ease of Use is Unmatched"

Comments: The billing service is very good and efficient. They have made collections much easier

Pros: The ease of use of the program. It makes sense

Cons: There were no cons that I have experienced

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 07/10/2020
Louis A.
Chiropractor
Hospital & Health Care, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    3 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 28/09/2020

"Buyer Beware!"

Comments: I find their business practices shady, customer service says they will respond within 24 hours, which usually took 2-3 days. The business side doesn't care about their customer, they just want your money.

Pros: I thought the scheduling was the easiest part of Dr.Chrono, but that doesn't compare to how money-hungry the company is.

Cons: Prospective customers should know that while it is state law that the doctor maintain the records for a certain number of years, that if you decide, like I did, to leave DrChrono, they refuse to give you future access to any of your medical records. Once my subscription expired they locked me out of the entire system. There was no way to look up any record that I had written. When I mentioned this to the account rep that by law we are required to maintain record for a minimum of 7-10 years he said “you just have to sign up for another year, and pay in full, if you want access to your records, otherwise you are locked out of all of it." I find this practice, along with many of the DrChrono business practices, very suspect. They use ’strong-arming’ techniques to get you to sign their contract. Once you have a signed contract they can ‘at-will’ raise your subscription price. As the rep told me “our board of directors want to see more revenue coming in so they have decided the new prices, and they take place immediately.” They promise you iPads and discounts on your subscription in exchange for reviews, testimonials, and referrals. When you give them the aforementioned review—as I did above—and referrals they claim you didn’t give the referral or review (even though you have to provide them the link to the online published review) so that they don’t have to provide the promised iPad or subscription discount.
This company operates on a bait-and-switch policy. Stay away!
Dr. Loui

  • Reviewer Source 
  • Reviewed on 28/09/2020
Scott S.
Physician
Medical Practice, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    1 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 01/07/2020

"Great Software, Pushy Salespeople, Expensive"

Comments: Great Software. Inconsistent customer support, pushy sales people

Pros: Comprehensive integrated system, allows for efficient patient care. Software support is generally good and responsive.

Cons: Pushy salespeople, bad experience with sales and billing staff, expensive. Took 6 months to integrate billing software with clearinghouse, poor follow up with customer service regarding this process!!!!

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 01/07/2020