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What is Comarch Loyalty Marketing Platform?

Loyalty & Customer Engagement platform that helps establish meaningful & long-lasting relations with customers across all touchpoints. With Comarch Loyalty Marketing Platform, you can gather, analyze, and use customer data, set up promotions, manage marketing campaigns, generate insightful reports, enchant customers with the best engagement tools, and much more. Give it a try to see an increase in your Customers’ Lifetime Value and higher loyalty program ROI!

Who Uses Comarch Loyalty Marketing Platform?

• Industry and operating model agnostic • Round-the-clock support in your local languages • Already proven & trusted by industry leaders

Where can Comarch Loyalty Marketing Platform be deployed?

Cloud-based
On-premise

About the vendor

  • Comarch
  • Founded in 1993

Comarch Loyalty Marketing Platform support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 212 others

Languages

Arabic, Brazilian Portuguese, Bulgarian, Czech, Dutch and 20 others

Comarch Loyalty Marketing Platform pricing

Starting Price:

Not provided by vendor
  • No free version

Comarch Loyalty Marketing Platform does not have a free version.

About the vendor

  • Comarch
  • Founded in 1993

Comarch Loyalty Marketing Platform support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 212 others

Languages

Arabic, Brazilian Portuguese, Bulgarian, Czech, Dutch and 20 others

Comarch Loyalty Marketing Platform videos and images

Comarch Loyalty Marketing Platform Software - Build and manage immersive B2B, B2C, B2E loyalty programs
Comarch Loyalty Marketing Platform Software - Design and run captivating marketing campaigns
Comarch Loyalty Marketing Platform Software - Create and deliver a highly engaging loyalty app and website
Comarch Loyalty Marketing Platform Software - Collect zero & first-party data and analyze customer behavior
Comarch Loyalty Marketing Platform Software - Deliver personalized CXs across multiple touchpoints
View 6 more
Comarch Loyalty Marketing Platform video
Comarch Loyalty Marketing Platform Software - Build and manage immersive B2B, B2C, B2E loyalty programs
Comarch Loyalty Marketing Platform Software - Design and run captivating marketing campaigns
Comarch Loyalty Marketing Platform Software - Create and deliver a highly engaging loyalty app and website
Comarch Loyalty Marketing Platform Software - Collect zero & first-party data and analyze customer behavior
Comarch Loyalty Marketing Platform Software - Deliver personalized CXs across multiple touchpoints

Features of Comarch Loyalty Marketing Platform

  • Activity Dashboard
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Communication Management
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer History
  • Customer Portal
  • Dashboard
  • Data Visualisation
  • Dynamic Content
  • Email Management
  • Email Marketing
  • Engagement Tracking
  • Feedback Management
  • KPI Monitoring
  • Landing Pages/Web Forms
  • Loyalty Cards
  • Loyalty Program
  • Marketing Automation
  • Membership Management
  • Multi-Channel Attribution
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Language
  • NPS Survey Structure
  • Performance Metrics
  • Promotions Management
  • ROI Tracking
  • Reporting/Analytics
  • Rewards Management
  • Segmentation
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • Visual Analytics

Alternatives to Comarch Loyalty Marketing Platform

Antavo manages experience-based, paid and lifestyle loyalty programs wherever your customers are.
Offers justice, law enforcement and national security agencies tools and capabilities to fight crime.
EngagePackage is a Dubai-based all-in-one customer engagement platform that enhances business growth and maximizes business ROI.
Kangaroo's is a white-label, omni-channel customer loyalty marketing platform. Great for small businesses and franchise networks. Learn more about Kangaroo
Zoho CRM empowers organisations with a complete customer relationship lifecycle management solution.
Powerful content, customer engagement, and product discovery offerings to achieve true personalization and drive unparalleled growth.
Run a branded loyalty program with diverse promotions, including WeatherSmart™ Intelligence! Boost retention and drive growth.
SAS Customer Intelligence uses analytically driven contextual personalization to help marketers elevate the customer experience.
#1 Marketing Platform For SMB's! Create your account

Reviews of Comarch Loyalty Marketing Platform

Average score

Overall
4.4
Ease of Use
4.1
Customer Service
4.4
Features
4.1
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
43%
4
57%
THI THU HIEN
Deputy Director Lotusmiles in Vietnam
Airlines/Aviation, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Reasons why we chose Comarch Loyalty Solution

5.0 9 months ago

Comments: Very happy to use and interact with the technical & commercial team😊.

Pros:

Very agile system will well designed core functions that accomodate our program need + a very efficiently supportive team.

Cons:

I dont find any functions that we dont like.

Deepak
Head of Loyalty Program and CRM
Oil & Energy, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Good and easy

4.0 3 weeks ago New

Comments: The product is pretty good for managing currencies, and raffles and couponing etc.

Pros:

COMARCH is very easy to use once you get a hang of it depending on the version that is being used. The latest version is very user friendly.

Cons:

There may be a dependency of the organization's tech stack to work in tandem with COMARCH, this needs to be taken into account while designing the architecture.

Alternatives Considered: Antavo

Reasons for Switching to Comarch Loyalty Marketing Platform: The overall product bundle and costing was budget friendly.

Juan Paolo
Service Owner in Philippines
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Making a difference through Rewards Management market leadership

4.0 9 months ago

Comments: COMARCH has shown true partnership by being as involved as they can to provide solutions and recommendations to achieve the company's vision. The Product roadmap, albeit a bit late on the modernization (such as redesigning the product into a true microservice solution), shows innovation remains to be at the forefront. Application of Global Practices allows the product to evolve and keep up to par, therefore allowing the customer to likewise remain ahead.

Pros:

Ease of rollout and a true separation of Rewards Product Catalogue allowing business users to perform Rewards SKUs, and mechanics without needing IT intervention

Cons:

Cost to host and maintain the Platform is high vs what the enterprise needs today. We are not fully using all of the capabilities of the platform but the cost is for the full stack even if not in use.

Jerome
Director and Head for Globe Rewards in Philippines
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Globe Rewards with Comarch

5.0 9 months ago

Pros:

I like that we can track the redemptions of our customers at real time. It is also easy to manage and navigate through the platform.

Cons:

Some capabilities from our side still needs to be integrated to the Comarch platform which limits some of the capabilities that we can do. But with the right time, we will be able to integrate with them majority of our platforms.

Huy
Manager in Vietnam
Airlines/Aviation, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Comarch loyalty platform review

4.0 10 months ago

Comments: Satisfied.

Pros:

Powerful capability on business rules configuration. Product easy to use.

Cons:

Rewards functionality is not really dynamic