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What is SimplifyEm?

SALE: Get 40% off your first 3 years! SimplifyEm is for property managers, landlords and real estate investors looking to save time and money. SimplifyEm is much easier to use than spreadsheets and financial applications. You can avoid vacancies and get paid on time with tenant and lease management, automated tracking of rental finances, and make tax season easy with one click tax preparation. Includes free, unlimited U.S. based training, phone and email support.

Who Uses SimplifyEm?

Property managers, landlords and real estate investors looking to save time and money managing their properties.

SimplifyEm Software - Data Entry
SimplifyEm Software - Tenant Center
SimplifyEm Software - Tenant Portal
SimplifyEm Software - Maintenance Tracking
SimplifyEm Software - Reports

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Reviews of SimplifyEm

Average score

Overall
4.0
Ease of Use
4.0
Customer Service
4.3
Features
4.0
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Lystra
Property Manager/Real Estate Firm Owner in US
Real Estate, Self Employed
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

New user of SimplifyEm

5.0 4 years ago

Comments: As a long time Property Manager opening my own firm I was looking for an affordable Property Management software system that can grow with me, yet have all the functionality that I need now and later handle many properties as my business grows. I need user friendly for me and my owners and tenants. With good and understandable reports and statements for myself and my owners.

Pros:

Very easy to use...user friendly. Does everything I need. Not alot of extraneousness.

Cons:

It would be nice if the Security Deposits were not shown in the tenant balance. It needs to be a separate item when shown with the tenant info. Late fee needs to be able to be a fixed amount OR a % of the rent since leases allow for a % of rent amount.

Margot
Family admin in US
Real Estate, Self Employed
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

SimplifyEm - Great support for newcomers to property mgmt

5.0 2 years ago

Comments: It's still a bit early and because I'm very busy juggling many things, I would say that I feel I have the right software solution for my overall accounting needs for managing our investment property.

Pros:

It has be their customer support. I've had many questions and made some errors in setting up my first property. The staff @ Simplifyem has been excellent at providing guidance - special shout out to Alex, who's been very patient and helpful!

Cons:

There've been a couple of situations where I felt there could have been easier ways to resolve or reverse some bad choices in set up.

Tonya
Principal Broker/Owner in US
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Zero support & cheap with no VALUE

1.0 4 years ago

Comments: The software is not as easy as your sales rep will tell you. There is zero flow to the software process which makes it very confusing. For instance, if you submit an owner draw and record the owner draw, the software "should" automatically prompt you to go to "online payment" to process the draw. If you are new to the software and miss that step, it still appears as if you submitted a complete owner draw since the draw will show in your bank statement and in the bank balance however the draw is incomplete but there is NO notification showing you differently. This is the process with almost all functions of the software. I'm looking for a new property management software.

Pros:

The sales pitch from our sales representative.

Cons:

Zero support/Inadequate support. If you are lucky enough to receive a call back after two or more days, the customer support rep will ask you what you need and then they start telling what to do then have a nice day and they hang up. The call is very rushed. Not to mention they are on Pacific Standard Time, so if you are on Eastern Standard Time you have 5 hours for live support. The time frame for online payments, to your company or owner, is at least 5 days and if there is a mistake, you can add an additional 5 days to your process. You can write your property owner a check and send via mail and the payment will arrive quicker than processing through this software by our experience.

SimplifyEm.com Response

4 years ago

Hi Tonya, thank you for taking the time to leave us a review. We are known to be easiest to use and known for our customer support. Customers appreciate the customer support they receive from us as they know similar to your experience with another software company that SimplifyEm's customer support is a lot easier to reach. We have been providing outstanding customer service for the past fourteen years. We provide live phone support Mon-Fri 9am-5pm PST and 24/7 email support. If you reach our voicemail, you'll get a call back within an hour the same day along with an email follow up. Online payments are one of our most popular features. It's faster and more convenient as writing a paper check and sending it through the mail will take longer. All online payments take two business days to process and deposit directly, no more trips to the bank. Last year, enhancements were made to where payments may be withdrawn the same day for express processing. Best, SimplifyEm Team

Carrie
Manager in US
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

SimplifyEm Review

5.0 3 years ago

Comments: My experience has been wonderful, I love it.

Pros:

I like that it’s easy and it’s stupid proof. It’s simple.

Cons:

Overall I only have two complaints. The first one being, whenever I’m entering the rent payments, I wish the date would default to the date I enter it in rather than defaulting to the first of the month. The other one is the font when printing checks is a little too small, I wish it were bigger.

Christy
Property Manager in US
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

SimplifyEM

4.0 3 years ago

Comments: It’s been a very satisfying experience. Customer service has been a huge help.

Pros:

The ease of use through all aspects of the program.

Cons:

I haven't ran across any cons at this point.