Who Uses This Software?

Transmission & Distribution Industry, Utilities, all industries

Average Ratings

52 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.2 / 5
  • Customer Service 4.3 / 5
  • Features 4.3 / 5
  • Value for Money 4.1 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Installed - Windows
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Online

Vendor Details

  • ETAP
  • http://www.etap.com
  • Founded 1986

About ETAP Software

ETAP is a full spectrum analytical engineering software company specializing in the analysis, simulation, monitoring, control, optimization, and automation of electrical power systems. ETAP electrical engineering software offers the best and most comprehensive suite of integrated power system enterprise solution.
Why ETAP?
Find out why ETAP has become the de facto standard for power system analysis for all types and sizes of electrical industries etap.com/why-etap

ETAP Software Features

  • CAD Tools
  • Change Management
  • Collaboration
  • Compliance Management
  • Document Generation
  • Drag & Drop
  • Electrical Parts Catalogue
  • Functions / Calculations
  • One Line Diagram
  • PLC Tools
  • Reusable Designs
  • Symbol Library
  • 3D Imagery
  • Census Data Integration
  • Color Coding
  • Geocoding
  • Image Exporting
  • Image Management
  • Internet Mapping
  • Interoperability
  • Labeling
  • Map Creation
  • Map Sharing
  • Spatial Analysis
  • Compliance Management
  • Equipment Management
  • Inventory Management
  • Job Costing
  • Logistics Management
  • Maintenance Management
  • Material Management
  • Project Management
  • Resource Management
  • Scheduling
  • Work Order Management
  • Billing & Invoicing
  • Call Centre Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management

ETAP Software Most Helpful Reviews

ETAP Software for Electrical Engineers

Reviewed on 21/09/2019
Radha krishna G.
Project Leader - Electrical
Oil & Energy, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I am working with Arc Flash Hazard Study to generate Arc Flash labels. Hence need to use Short-circuit, Protection co-ordination study software's as well.
I am very much impressed with the software builder keeping in mind the user flexibility and moreover libraries its tested and provides users on Electrical components like relays, breakers etc.,

Pros: User friendly, flexibility to open. Abundant library files for each electrical components like relays, circuit breakers, etc., Running the program and easy understanding of the analysis at the finger tip of the user

Cons: Hardlock dongle makes it difficult to enter the power plant in Middle east, instead it should have be software controlled dongle. In Middle east Power plants controlled by Military team it is not allowed to enter USB or pendrive or any external harddrive devices. Hence request to look into the solution of Software opening with softlock key. Even though some of Library files are available with ETAP team, it is not send as a whole package with the latest Software version, need to request the same through the ticket. When Arc Flash is running it takes couple of mins to come back to normal screen. Instead an progress bar display will help user to understand the estimated time to complete calculation.

Vendor Response

by ETAP on 26/09/2019

Thank you for your great review and feedback. contact our local ETAP office to inquire about our soft key which is now available for installation without USB key. Also, the latest ETAP release has improved performance, but you may want to check our system requirements to make sure you get the best performance from ETAP. https://etap.com/software/sales/system-requirements

12 Years of Experience with ETAP Software

Reviewed on 13/09/2019
Noor A.
Team Lead Engineering
Electrical/Electronic Manufacturing, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall, I'm a happy customer with ETAP software. Good work team ETAP! :)

Pros: There are a few things in ETAP that are actually very attractive. 1. The very attractive thing about ETAP is its user-friendly graphical interface which is very attractive with state of the art graphical symbols having both IEC and ANSI options selectable on simple clicks along with color coding according to voltage levels. This helps visually a lot in classifying one's systems based on voltage levels.
2. Help Desk support is an excellent feature with FTP support area for large file handling.
3. One click report generation with study/scenario wizards saves a lot of time for complex projects.

Cons: There are a few things in ETAP that are actually annoying sometimes. 1. First is the dumpster. Once you delete an element, you can't simply undo to restore it from dumpster. You need to be super smart to get it back. The undo / redo should be smartly management as in many other software. It will save a lot of hassle and time.
2. Backward compatibility is also a major concern. Projects created in newer versions can't be opened in older versions at all which is required sometimes to review the work of contractors. It should have some backward compatibility, say, to 4 previous releases.
3. Static studies such as load flow, short circuit etc do not consider turbine rating to generate alerts as the same is needed in some plants where turbines are under-rated than associated generators. No documentation is also available in this regard.
4. Library updates are also not available until next version is released. Limited models are available for ASD/VFD drives for harmonic studies even for very common drives. One has to create every common model manually which takes a lot of time.

Vendor Response

by ETAP on 24/09/2019

Thank you for your feedback. As you know, as a seasoned user, ETAP is thriving to deliver the best product on the market. As a user with a valid maintenance contract you may contact our 24/7 online HelpDesk or call ETAP support to assist you with these issues. In regards to backwards compatibility please contact one of our local ETAP offices or representatives for support with older releases.

Comments for ETAP

Reviewed on 13/09/2019
Prawit C.
Electrical, Control & Instrumentation Engineering Department Manager
Oil & Energy, 10,001+ Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Good but something should be improved otherwise customer would seek for other brand.

Pros: User friendly and thus easy to use than any other power system analysis softwares.

Cons: Grounding system study is inferior than other competitor such as XGSLab, CDEGS. Main Ground Grid analysis of ETAP is suitable only for a simple soil condition. I experienced very difficult soil condition with resistivity in the range of 800-1500 Ohm-m which ETAP cannot help and Electricity Authority disapproved analysis using ETAP. Thus we have to seek for other software to solve the problem by modeling a customized grid conductor such as using clay covering bare copper conductor and analyze touch and step voltage.
Cables sizing calculation still has no capability to calculate according to IEC60287 standard which calculate from heat transfer theory. I have to purchase other software, CYMCAP, to calculate correctly. So ETAP is used for power system analysis only except cables sizing calculation and grounding system study.
Another cons is ETAP support. I experienced that sometime I found problem using ETAP in analyzing GCB, I asked ETAP for technical help but unfortunately EATP ignored my request and after several follow up I got a very simple words which is not any useful. I felt very bad with ETAP support team. I hope that ETAP support would be improved.

Vendor Response

by ETAP on 23/09/2019

Thank you for your feedback. We take our customer feedback very serious and will work on making improvements wherever we can. Please look for our next release which will have considerable enhancements for cables, including IEC 60287, ground grid analysis, and many more.

An User Pleasant Electrical Design Key

Reviewed on 18/09/2019
Jaman V.
Electrical Consultant
Electrical/Electronic Manufacturing, Self Employed
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: 1) Electrical Design Validation (Switchgear/Transformer/Cable etc. Rating)
2) Protection Coordination
3) Personnel & Plant Safety thru Arc Flash

Pros: 1) Load Flow
2) Short Circuit
3) Motor Starting
4) Relay Coordination: Sequence Operation

Cons: 1) Harmonic Analysis - Result Difficult to Compare IEEE 519
2) Relay Coordination - Taking More Time to Prepare TCC
3) Not Having Feature to Change the TAG Nos. At A Time All Together (Like in Word Find/Replace)
4) Not Having Feature to Prepare Any Component Library User Friendly.
5) Not Having Feature to Change Model Component Symbols from IEC to ANSI or reverse all together at a time.

Vendor Response

by ETAP on 04/12/2019

Thank you for your positive review and feedback. In regards to the items you pointed out in your review:

1) Harmonic Analysis:
The new plot manager introduced with Version 18 should make results easier to compare. Is there a specific feature that you think we should add?

2) Taking More Time to Prepare TCC
I would like to recommend trying our zones of protection viewer which sets the zones of protection and allows you to plot all the TCCs in one shot. The feature comes with protection device coordination.

3) Change TAG Nos. all at once:
Feeture for future release

4) Prepare Any Component Library User Friendly.
We have How-To tutorials
https://youtu.be/oD4Ox7xzVTE or reach out to our ETAP HelpDesk & ask them to create these models for you.

5) Change Symbols from IEC to ANSI or vice versa:
Select all the elements in your project, right-click and select symbol. You can then switch from ANSI and IEC symbols

Fabulous

Reviewed on 17/09/2019
Bruce A.
Executive Vice President
Utilities, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I have not seen or been exposed to any power systems software that can even come close to comparing to ETAP and the Enterprise Family of Solutions oriented Software.
I use Arc Flash, Transient Stability, Ground Grid, LDFL, Short Circ, STAR religiously

Pros: I have been using this software for 30 years.
I have been a ETAP Agent for 20 years.
I have not seen or been exposed to any power systems software that can even come close to comparing to ETAP and the Enterprise Family of Solutions oriented Software.

Cons: That is has taken so long to get key modules developed such as Panel and the Distance Relay.
It has cost me many oppertunities in sales.

Vendor Response

by ETAP on 23/09/2019

Thanks you for your feedback. As the saying goes, "good things take time, greater things even longer"
Panel has been around since the earlier versions of our software. Distance Relay took a while to develop, verify, and validate since it does integrate with a lot of other analysis tools in our software suite. We also added a number of distance relays to our library which contain 1000s of settings and match the manufacturer 1:1. The module is now available and we have enhancements coming out in our next release ETAP 19.5.

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