Who Uses ETAP Software?

Transmission & Distribution Industry, Utilities, all industries

What Is ETAP Software?

ETAP electrical engineering software is the #1 suite for model-driven Design, real-time Operation, and intelligent Automation of electrical power systems. Core modeling tools allow you to quickly and easily create, configure, customize, and manage your electrical system model; build 3-phase and 1-phase AC and DC network one-line diagrams and GIS views with unlimited buses and elements including detailed instrumentation and grounding components.
https://etap.com/products/etap-digital-twin

ETAP Software Details

ETAP

http://www.etap.com

Founded 1986

ETAP Software Pricing Overview

ETAP Software does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Deployment

Installed - Windows

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

ETAP Software Features

Electrical Design Software
CAD Tools
Change Management
Collaboration
Compliance Management
Document Generation
Drag & Drop
Electrical Parts Catalogue
Functions / Calculations
One Line Diagram
PLC Tools
Reusable Designs
Symbol Library
3D Imagery
Census Data Integration
Color Coding
Geocoding
Image Exporting
Image Management
Internet Mapping
Interoperability
Labeling
Map Creation
Map Sharing
Spatial Analysis
Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management
Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Mobile Access
Routing
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

ETAP Software Reviews for UK Users

Showing 5 of 62 reviews

Overall
4.5/5
Ease of Use
4.2/5
Customer Service
4.3/5
Features
4.4/5
Value for Money
4.2/5
Verified Reviewer
Electrical Engineer
Oil & Energy, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/05/2020

"User-friendly Electrical Modelling"

Comments: Etap is very useful for an electrical engineer, and is fantastic to model electrical systems. It allows you to complete many different types of studies, from load flow to arc flash, grounding, and many more. Certain modules are sold separately, such as the harmonic study and motor starting modules, which is fine, but can get expensive if you need all of them, but only sporadicly. Customer support has been pretty good, they will assist you when you have technical questions on how to model certain things, or if the library does not have a specific model of breaker, for example.

Pros: - Etap has a wide variety of equipment that can be connected
- The help function is very well put together, for every single user interface window
- Highly customizable for reporting

Cons: - Sometimes difficult to print a Single Line Diagram as intended
- VFDs typical show overloaded, even if the rating of the drive matches the motor, and that issue has not been resolved, as far as I know, even if it was pointed out several years ago
- Training from etap is a must to use the software properly, especially the case scenario options

  • Reviewer Source 
  • Reviewed on 12/05/2020
Radha krishna G.
Project Leader - Electrical
Oil & Energy, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/09/2019

"ETAP Software for Electrical Engineers"

Comments: I am working with Arc Flash Hazard Study to generate Arc Flash labels. Hence need to use Short-circuit, Protection co-ordination study software's as well.
I am very much impressed with the software builder keeping in mind the user flexibility and moreover libraries its tested and provides users on Electrical components like relays, breakers etc.,

Pros: User friendly, flexibility to open. Abundant library files for each electrical components like relays, circuit breakers, etc., Running the program and easy understanding of the analysis at the finger tip of the user

Cons: Hardlock dongle makes it difficult to enter the power plant in Middle east, instead it should have be software controlled dongle. In Middle east Power plants controlled by Military team it is not allowed to enter USB or pendrive or any external harddrive devices. Hence request to look into the solution of Software opening with softlock key. Even though some of Library files are available with ETAP team, it is not send as a whole package with the latest Software version, need to request the same through the ticket. When Arc Flash is running it takes couple of mins to come back to normal screen. Instead an progress bar display will help user to understand the estimated time to complete calculation.

Vendor Response

by ETAP on 26/09/2019

Thank you for your great review and feedback. contact our local ETAP office to inquire about our soft key which is now available for installation without USB key. Also, the latest ETAP release has improved performance, but you may want to check our system requirements to make sure you get the best performance from ETAP. https://etap.com/software/sales/system-requirements

  • Reviewer Source 
  • Reviewed on 21/09/2019
Mark B.
Sr. Program Mgr Power System Analysis
Utilities, 10,001+ Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/06/2020

"ETAP Used for Nuclear Power Stations"

Comments: ETAP is used for all our nuclear plant power system analysis and assists us with all necessary design changes. Their customer support is known throughout our industry to be world class.

Pros: ETAP has supported the nuclear power industry by designing and supplying software for our specialized analytical needs for over 20 years. They have become the defacto standard for nuclear plant power system analysis throughout the U.S. with over 90% of plants and utilities standardizing on ETAP.

Cons: Although it may sound like I’m making this up, after using this software through all of its many evolutions over the years, I honestly can’t think of anything.

  • Reviewer Source 
  • Reviewed on 26/06/2020
Jim K.
SPSE
Nonprofit Organization Management, 5,001-10,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    1/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 23/09/2019

"Depends on what you are looking for in Power Systesm Software"

Comments: Power Systems issues. Wow this "survey" is really a "one size fits none" bit of work isn't it.

Pros: Flexibility, but it comes with some sever downsides

Cons: The user interface, both in getting data in to the software, and getting useable results back out.

Vendor Response

by ETAP on 26/09/2019

Thank you for your review and feedback. Please contact our 24/7 HelpDesk if you need assistance with any interface matters. We do have a very comprehensive data exchange module (DataX) that provides a wide range of import and export options and interfaces with third party software (https://etap.com/packages/data-exchange). We also offer our Data Exchange Service (https://etap.com/services/data-exchange-services) if you need assistance with one-off import/export or interface projects.

  • Reviewer Source 
  • Reviewed on 23/09/2019
Noor A.
Team Lead Engineering
Electrical/Electronic Manufacturing, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 13/09/2019

"12 Years of Experience with ETAP Software"

Comments: Overall, I'm a happy customer with ETAP software. Good work team ETAP! :)

Pros: There are a few things in ETAP that are actually very attractive. 1. The very attractive thing about ETAP is its user-friendly graphical interface which is very attractive with state of the art graphical symbols having both IEC and ANSI options selectable on simple clicks along with color coding according to voltage levels. This helps visually a lot in classifying one's systems based on voltage levels.
2. Help Desk support is an excellent feature with FTP support area for large file handling.
3. One click report generation with study/scenario wizards saves a lot of time for complex projects.

Cons: There are a few things in ETAP that are actually annoying sometimes. 1. First is the dumpster. Once you delete an element, you can't simply undo to restore it from dumpster. You need to be super smart to get it back. The undo / redo should be smartly management as in many other software. It will save a lot of hassle and time.
2. Backward compatibility is also a major concern. Projects created in newer versions can't be opened in older versions at all which is required sometimes to review the work of contractors. It should have some backward compatibility, say, to 4 previous releases.
3. Static studies such as load flow, short circuit etc do not consider turbine rating to generate alerts as the same is needed in some plants where turbines are under-rated than associated generators. No documentation is also available in this regard.
4. Library updates are also not available until next version is released. Limited models are available for ASD/VFD drives for harmonic studies even for very common drives. One has to create every common model manually which takes a lot of time.

Vendor Response

by ETAP on 24/09/2019

Thank you for your feedback. As you know, as a seasoned user, ETAP is thriving to deliver the best product on the market. As a user with a valid maintenance contract you may contact our 24/7 online HelpDesk or call ETAP support to assist you with these issues. In regards to backwards compatibility please contact one of our local ETAP offices or representatives for support with older releases.

  • Reviewer Source 
  • Reviewed on 13/09/2019