What is Paylocity?

Paylocity's comprehensive product suite delivers a unified platform for professionals to make strategic decisions in the areas of benefits, core HR, payroll, talent, and workforce management, while cultivating a modern workplace and improving employee engagement. The platform can be accessed 24*7 from any given location using the mobile application.

Who Uses Paylocity?

Web-based payroll and HCM solution that helps small to large enterprises manage and track employees' compensation, deductions, benefits, time-off requests, retirement plans, engagement and more.

Where can Paylocity be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Paylocity
  • Founded in 1997
  • Phone Support
  • Chat

Countries available

United States

Languages

English

About the vendor

  • Paylocity
  • Founded in 1997
  • Phone Support
  • Chat

Countries available

United States

Languages

English

Paylocity videos and images

Paylocity Software - Paylocity's Compliance Dashboard will change the way you view compliance. Through its intuitive interface, stay on track with your company's data completeness and visualized important employee compliance items, all in one place.
Paylocity Software - Employees want secure and easy access to their information, 24/7. With Employee Self Service (ESS), they can view checks, request time off, clock in and out, update personal data, and interact with each other.
Paylocity Software - Paylocity's unified dashboard shows you how well you're doing with step-by-step ways to improve. See your overall score and compare your performance to peers - then, breakdown results across utilization, employee sentiment, and organizational health.
Paylocity Software - Our Workforce Management tool helps get you out of juggling spreadsheets, bulletin boards, and multiple emails. Eliminate unplanned labor costs, minimize compliance risks, and deliver a mobile and connected experience for on-the-go managers and employees.
Paylocity Software - Flexible Benefits, made to order. Administer third-party benefit services like FSAs, HSAs, TMAs, and COBRA with ease. Supplement your standard plans with complementary programs, giving your employees the benefits options they need.
View 6 more
Paylocity video
Paylocity Software - Paylocity's Compliance Dashboard will change the way you view compliance. Through its intuitive interface, stay on track with your company's data completeness and visualized important employee compliance items, all in one place.
Paylocity Software - Employees want secure and easy access to their information, 24/7. With Employee Self Service (ESS), they can view checks, request time off, clock in and out, update personal data, and interact with each other.
Paylocity Software - Paylocity's unified dashboard shows you how well you're doing with step-by-step ways to improve. See your overall score and compare your performance to peers - then, breakdown results across utilization, employee sentiment, and organizational health.
Paylocity Software - Our Workforce Management tool helps get you out of juggling spreadsheets, bulletin boards, and multiple emails. Eliminate unplanned labor costs, minimize compliance risks, and deliver a mobile and connected experience for on-the-go managers and employees.
Paylocity Software - Flexible Benefits, made to order. Administer third-party benefit services like FSAs, HSAs, TMAs, and COBRA with ease. Supplement your standard plans with complementary programs, giving your employees the benefits options they need.

Compare Paylocity pricing with similar products

Paylocity

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Features of Paylocity

  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Benchmarking
  • Benefits Dashboard
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Compliance Management
  • Customisable Reports
  • Dashboard
  • Data Import/Export
  • Direct Deposit
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Scheduling
  • Goal Setting / Tracking
  • HR Metrics Library
  • Labor Forecasting
  • Leave Tracking
  • Mobile Access
  • Multi-State
  • On-going Performance Tracking
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Tracking Software
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Pulse Surveys
  • Question Library
  • Recruitment Management
  • Reporting/Analytics
  • Retirement Plan Management
  • Review Cycle Tracking
  • Self Service Portal
  • Talent Management
  • Tax Compliance
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Tracking
  • Training Management
  • Turnover Tracking
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

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Reviews of Paylocity

Average score

Overall
4.3
Ease of Use
4.1
Customer Service
4.0
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Sarah
Sarah
Speech Language Pathologist in US
Verified LinkedIn User
Health, Wellness & Fitness, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Slow but thorough

5.0 last year

Comments: Personablity and productivity were high on their good side and the overall flow and application of the app or desktop site were both high positives, and even though you had to wait 48 hours usually for a response, when you needed help you at least know they're reliable and responsible...even if they're not hasty.

Pros:

This company had excellent rollout of the product into the work environment with the most amazing customer support I've ever received. Training and utilization were easy to understand and execute, with very little hiccups at all. Their app is colorful and keeps you very updated on your progress and profile management issues!

Cons:

There wasn't an easy way to find answers to questions "fast", you would always get a personable and functional response to your questions from a real human who knew your name, but sometimes an immediate assist is more important than an overly communicative/thorough one.

Weston
VP in US
Retail, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great system that's flexible and I can pay for what I need

5.0 2 weeks ago New

Pros:

I love the interface and intuitive location of tabs. Finding what I need is easy and the search gets me answers to most questions without having to call tech support

Cons:

I don't like that my account manager keeps changing, I understand turn over is high currently but it's much better to not have to "fill in" each person I call on whatever issue we were working on. There is currently a gap between what we can do remotely on the mobile app and what we can do in the browser based system. I need more functionality on the mobile devices.

Lauren
Operations Manager in Mexico
Commercial Real Estate, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Cannot advise against it enough

2.0 last month New

Comments: I had so many difficult conversations with the implementation specialist and our "dedicated support team" aka 1-800 number. He was a senior specialist and was absolutely incompetent. We switched from BambooHR and they didn't transfer our data correctly- incorrect start dates and direct deposit info. They wanted me to manually collect everyone's bank information then enter it in when we ran the first payroll- unacceptable.
We had to wait a month before our hourly time clock was up and running because that's a different implementation team- we had to use Harvest in the interm.
The teams are too siloed to help with each other. At one point, the dashboard was broken and I couldn't access the help desk. The implementation specialist refused to give me their 1-800 number or email which is so odd. While I was on the phone with him, I googled it, found it, then asked him why he was being so difficult.
I would have questions about the onboarding forms which are not intuitive at all, and onboarding team couldn't tell me how to give certain admins access to the forms I was creating. Even when our accountant was given full admin account access (she was the one running payroll), she still wasn't able to call in and get help over the phone because she wasn't on the approved phone call list. Dated, clunky product, horrible service.

Pros:

I liked that it had performance reviews, time tracking, and what I thought was customizable onboarding.

Cons:

The teams are too siloed, sending offer letters isn't easy, it's not intuitive.

Whitney
HR in US
Hospital & Health Care, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Decent System but still lack luster

4.0 4 months ago

Comments: Its been ok. I've been able to use it to the best I can and show the employees how to use it. The software for the most part is easy and most people like it better then our old product.

Pros:

My favorite thing about the software is Community, Onboarding and Recuriting. Community is a super fun tool that allows our employees to connect with each other with has been difficult throughout the pandemic. Onboarding is easy and fun and recuriting is a piece of cake! I love being able to everything in one system. We love the mobile app too!

Cons:

PTO is very confusing to track and to allow employees to understand. In order to add on anything it takes forever and the Self Service Portal looks a little out of date.

Alex
Alex
President in US
Verified LinkedIn User
Real Estate, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Good product, terrible support

4.0 last month New

Comments: Our team has lots of experience migrating large systems from one software provider to another; while these projects are always nuanced and challenging, we've never experienced the lack of support and integrity that we experienced with Paylocity.

Pros:

The product is both well designed and executed. While implementation and support have been another story, the product's functionality and ease of use have been enjoyed by both our administrators and users.

Cons:

Unfortunately, our organization had an extremely poor implementation experience. Like many, our industry has some unique payroll tracking and reporting requirements; however, through numerous meetings, Paylocity's salespeople and implementation specialists ensured the product could handle these requirements out of the box. With consultation from Paylocity's team, we scheduled over three months to implement and test the product before going live for a stress-free experience. Unfortunately, our experience was the opposite of what was promised. In addition to breaking numerous commitments and being misadvised by our implementation specialist on multiple occasions, we were not re-assigned an implementation specialist for over a month, which pushed us past our "go-live" date. Ultimately, we had to self-implement the product to a large degree. After seven months with the product, we are still waiting on promised fixes to multiple issues. We have tried for months to address these experiences and concerns with Paylocity's [SENSITIVE CONTENT] of Implementation Services and other higher-ups. Unfortunately, our e-mails go unanswered for weeks, and the short responses we receive don't address the topics we have raised.