--- description: Discover the benefits and disadvantages of Qualifacts CareLogic. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Qualifacts CareLogic Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [Qualifacts CareLogic](/software/85188/carelogic-enterprise) # Qualifacts CareLogic Canonical: https://www.capterra.co.uk/software/85188/carelogic-enterprise Page: 1 / 15\ Next: [Next page](https://www.capterra.co.uk/software/85188/carelogic-enterprise?page=2) > Qualifacts CareLogic is a comprehensive and intuitive web-based EHR designed exclusively for behavioral health and human services. > > Verdict: Rated **3.9/5** by 355 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Qualifacts CareLogic? EHR solution for enterprise community mental health centers, psychiatry, CCBHCs, multi-location/state agencies, SUD facilities, IDD/autism agencies, public health departments, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 355 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Qualifacts - **Location**: Nashville, US - **Founded**: 2000 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: We are happy to discuss solutions and pricing for individual agencies. Qualifacts offers three EHRs – Credible, CareLogic, and InSync - our team of experts will help you find the best solution based on your location, programs, and specific needs. For additional pricing information, please request a demo. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Client Portal - Clinic Interoperability - Coding Assistance - Confirmations/Reminders - Customisable Forms - Decision Support Systems - Document Management - E-Prescribing - EMR/EHR - Electronic Payments - Forms Management - Goal Setting/Tracking - HIPAA Compliant - Initial Assessments - Invoice Management - Medical Billing - Medication Management - Patient Communications - Patient Portal - Patient Records Management - Practice Management - Prescription Management - Reporting & Statistics - Scheduling - Telemedicine Software - Therapy Notes - Treatment Planning ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Mental Health Software](https://www.capterra.co.uk/directory/30217/mental-health/software) ## Related Categories - [Mental Health Software](https://www.capterra.co.uk/directory/30217/mental-health/software) - [Human Services Software](https://www.capterra.co.uk/directory/30660/human-services/software) - [Electronic Medical Records Software](https://www.capterra.co.uk/directory/20028/electronic-medical-records/software) - [Mental Health EHR Software](https://www.capterra.co.uk/directory/32510/mental-health-ehr-software/software) - [Substance Abuse EMR Software](https://www.capterra.co.uk/directory/32708/substance-abuse-emr/software) ## Alternatives 1. [EHR YOUR WAY](https://www.capterra.co.uk/software/118789/ehr-your-way) — 4.9/5 (527 reviews) 2. [Sessions Health](https://www.capterra.co.uk/software/1039430/sessions-health) — 4.9/5 (113 reviews) 3. [CounSol.com](https://www.capterra.co.uk/software/124769/counsol-com) — 4.7/5 (828 reviews) 4. [Valant EHR Suite](https://www.capterra.co.uk/software/81298/valant-behavioral-health-ehr) — 4.1/5 (333 reviews) 5. [TherapyNotes, LLC](https://www.capterra.co.uk/software/118981/therapynotes-com) — 4.7/5 (955 reviews) ## Reviews ### "Great Platform\!" — 5.0/5 > **Christi** | *14 November 2024* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: I like that once you learn the system, it is very user friendly and has a lot of great aspects to help you navigate. > > **Cons**: The thing I like the least would have to be that you can't have a lot of multiple tabs open at one time if you're trying to multitask. > > Overall, CareLogic is a great platform to use for Behavioral Health. I use it for the revenue cycle and it really is very helpful and very user friendly. It has everything I need, but if there's something I'm needing data for, there is definitely a report for whatever I need. ----- ### "It works, but could work better." — 3.0/5 > **Brian** | *19 November 2024* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: Recently, an update to the interface has made it a little more user-friendly. It also seems to have robust capabilities. > > **Cons**: Not very user friendly and difficult to navigate without extensive training. Does not allow you to make changes easily. > > Software should make your life easier and even with the updated interface, Carelogic feels clunky and outdated. It is difficult to navigate and does not let you learn as you go. Significant training is needed in order to use the software. ----- ### "Qualifacts Review" — 4.0/5 > **Allison** | *18 November 2024* | Human Resources | Recommendation rating: 6.0/10 > > **Pros**: I like that everything is all on one platform. > > **Cons**: I least like that this platform does not easily and effectively sync up to other third party platforms. > > My overall experience has been good. However, many people I work with have described it being difficult to learn and use. ----- ### "A Comprehensive Review of Qualifacts CareLogic" — 5.0/5 > **Joseph** | *29 October 2024* | Mental Health Care | Recommendation rating: 3.0/10 > > **Pros**: What I like most is its user-friendly interface and comprehensive features designed for behavioral health and human services. > > **Cons**: Qualifacts CareLogic can have a steep learning curve, particularly for new users who may find the system complex. > > I see Qualifacts CareLogic to be a powerful tool for managing behavioral health and human services. Its extensive features and customization options are beneficial for meeting diverse organizational needs. ----- ### "Positive review with some concerns regarding the MAR" — 4.0/5 > **Hannah** | *22 November 2024* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: I like how customizable it is, so we can configure programs and documents to fit our individual needs. The treatment plan and schedule and the ability to create configurable forms work very well for us. > > **Cons**: The MedPass window frequently has issues. In the last year we have had 3 major issues of a pop-up error message that would interrupt med pass, Medications not synching between DrFirst and the MAR that was determined to be due to data stored in inactive staff names, meds not synching again that had to do with character limits in data fields on the back end, and now PRNs being removed from the MAR despite being active. > > Overall we have had a positive experience and I would like to continue using this EHR system and look forward to upcoming product releases. ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.co.uk/software/85188/carelogic-enterprise?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/85188/carelogic-enterprise) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data