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What is Salon Tracker?
Salon Tracker is an advanced salon management software system designed to enable tanning, hair, barber, spa and beauty salons to effectively manage bookings, retail, marketing and profits. Salon Tracker is an easy to use yet feature rich software programme making it a first class choice for industry professionals.
Who Uses Salon Tracker?
Salon Tracker Software is suitable for all of the salon and spa market. We cater for beauty, tanning, hair, spa and clinics by giving them a tailored programme to suit individual needs.
Where can Salon Tracker be deployed?
About the vendor
- Salon Tracker
- Located in Leeds, UK
- Founded in 2007
Salon Tracker support
- Phone Support
- Chat
Countries available
United Kingdom
Languages
English
Salon Tracker pricing
Starting Price:
- Yes, has free trial
- No free version
Salon Tracker does not have a free version but does offer a free trial. Salon Tracker paid version starts at £30.00/month.
About the vendor
- Salon Tracker
- Located in Leeds, UK
- Founded in 2007
Salon Tracker support
- Phone Support
- Chat
Countries available
United Kingdom
Languages
English
Salon Tracker videos and images
Features of Salon Tracker
Alternatives to Salon Tracker
Reviews of Salon Tracker
Outstanding
Comments:
Its secure, its safe.
You have full control of what staff do in the salon, reduces theft.
Pros:
The software is very simple and easy to usw, support available when requiered
Cons:
Theres nothing that i dislike about the software.
Love it so far!
Comments: Overall I've been so impressed with salon tracker. It's got everything ive needed to set up my tanning business. Im amazed everyday by how well it integrates with my tmax, card reader and much more. It's enabled us to provide a quick, seamless and professional customer experience. Being able to operate the whole studio from salon tracker really is great.
Pros:
Operating our sunbeds using Salon Tracker is super quick, easy, professional and seamless. Equally the thumbprint and card reader integrations are fantastic and make for seamless transactions. Customer support on hand and remote connect is great.
Cons:
I feel like this software has room for some improvement to be even better . Examples include:- clearer/larger user interfaces for easy info input. Sometimes it can look very overwhelming and complicated to less experienced members of staff.- integrations with our personal website so bookings could also be made on there and pulled through to the calender- feature where you can mark deposits as not yet paid(eg if a customer comes in with cash later) without having to cancel them off - sometimes some members of staff with customer support didnt seem to know what they're doing and when ive spoken to other people theyve been much more helpful and really great. Sometimes it feels like the person im speaking to isnt 100% familiar with how to do everything.
Alternatives Considered: Timely and Fresha
Reasons for Switching to Salon Tracker: Seemed to be the only one which had everything we need to operate our sunbeds and beauty side by side.
very good
Comments: the clients like the text message reminder when it is correct that is
Pros:
I find the customer service very helpful when there is a problem. There were a lot of things about the system that were not very easy to use when comparing it to shortcuts which I used to use, but the team have modified the system to make it a little easier
Cons:
we have come across a lot of problems with the system. clients have been sent text message reminders that are wrong. You cant get individual stylist end of day sheets, my staff are self employed and the only way they can see what they have made on a certain day is by printing everyones end of day which people do not want other members of staff seeing their income.
Amazing Team
Comments: I moved over to Salon Tracker from other software. The whole migration process to SalonTracker was seamless, the tech team took over and migrated our customers on to Salon Tracker in no time at all. Everything about Salon Tracker has been amazing. The support my team and I have had from [SENSITIVE CONTENT HIDDEN] is second to none, [SENSITIVE CONTENT HIDDEN] has been there, every step of the way. We have made endless calls to her. She has always been on hand to help, nothing is too much trouble for [SENSITIVE CONTENT HIDDEN]. The remote access is great, the Salon Tracker team take over and set everything up for you, packages, prices, products. Thank you for making the change over so easy. 100 percent recommend Salon Tracker and their amazing team! Soleil Tanning Studio, Coventry
Pros:
Salon Tracker is a very easy to use system.
Cons:
We use petty cash sometimes, there is no petty cash button, basic cash up
Alternatives Considered: SunLync Select and TanTrack
Reasons for Choosing Salon Tracker: Epos had tanning app, but it was extremely basic, and was holding us back.
Reasons for Switching to Salon Tracker: In England, looked organised, easy to get hold of. good reviews.
An absolute winner for our tanning salon
Comments: So happy I decided to go with salon tracker. The whole system works great for our tanning salon. Customer service team are super friendly and always helpful. I do t think I could run the salon efficiently without this system in place. Saves time and money having a system in place with great reporting features. Highly recommend!
Pros:
Easy to use, fantastic reporting facilities and overall picture on how the salon is performing. Certainly helps to accurately report peak times and customer trends. Customer service from salon tracker is first class and always friendly
Cons:
I can honestly say that I haven’t had any bad experiences with this system. I’m not over confident with computers, but this program and system is so easy to use, I really can’t find any fault
Alternatives Considered: Salon Booking System and Phorest
Reasons for Switching to Salon Tracker: Great deal and easy to use
