SurveyLab

Who Uses SurveyLab?

SurveyLab is scalable survey tool designed both for small and medium enterprises, as well as big international organizations. For most demanding clients we offer custom system development.

What Is SurveyLab?

SurveyLab is a professional online survey tool that supports survey creation, automates response collection and report generation.

System is a web application and no additional software expect web browser is needed to use it. Some of the service features include: advances logic & randomization, any language support & multi-language surveys, teamwork & survey results sharing, enhanced security (SSL/HTTPS), survey results export (Excel, SPSS, PowerPoint), branding & white label surveys, API.

SurveyLab Details

SurveyLab

https://www.surveylab.com/

Founded 2009

Dashboard
Dashboard 2
Survey list
List of responses
Report summary
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SurveyLab pricing overview

SurveyLab has a free version and offers a free trial. SurveyLab paid version starts at US$29.00/month.


Starting Price

US$29.00/month

Pricing Details

SurveyLab provides subscription plans to suit everyone needs. Prices range from $29-$149 a month. Students get 50% off. Test any plan for 14 days for FREE. Starter: $29/month includes 1000 responses per month. Standard (for small companies): $49/month includes 2500 responses per month. Professional (for professionals and mid-size companies): $149/month includes unlimited responses. Enterprise plans are also available with unlimited responses included. Contact SurveyLab for a pricing quote.

Free Version

Yes

Free Trial

Yes

SurveyLab deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

SurveyLab Features

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Tracking
  • Anonymous Feedback
  • Appraisal History
  • Assessment Management
  • Benchmarking
  • Competency Management
  • Continuous Feedback
  • Customisable Branding
  • Customisable Forms
  • Customisable Questions
  • Customisable Reports
  • Customisable Templates
  • Dashboard
  • Data Import/Export
  • Email Invitations & Reminders
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Engagement Analytics
  • Feedback Management
  • Goal Setting / Tracking
  • Individual Development Plans
  • Performance Appraisal
  • Performance Management
  • Performance Review Management
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Assessment
  • Self Service Portal
  • Skills Assessment
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Training Management

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  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Churn Management
  • Communication Management
  • Community Management
  • Content Creation
  • Content Management
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Drag & Drop
  • Email Management
  • Engagement Analytics
  • Event Triggered Actions
  • Feedback Management
  • Gamification
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Video Support
  • Visual Analytics
  • Widgets
  • Workflow Management

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  • Customisable Branding
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  • Data Visualisation
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  • Email Management
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  • Knowledge Management
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Language
  • Negative Feedback Management
  • Predictive Analytics
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
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  • Survey/Poll Management
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  • Workflow Management

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  • Multi-Language
  • Performance Metrics
  • Ratings / Reviews
  • Real Time Analytics
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  • Real Time Notifications
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  • Reporting/Analytics
  • SMS Messaging
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  • Content Library
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  • Course Authoring
  • Customisable Branding
  • Customisable Questions
  • Customisable Reports
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  • Customizable Fields
  • Data Import/Export
  • Email Alerts
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  • Learning Management
  • Lock Down
  • Mobile Access
  • Monitoring
  • Multi-Language
  • Offline Tests
  • Online Tests
  • Performance Management
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  • Question Branching
  • Question Library
  • Quizzes
  • Randomisation
  • Real Time Monitoring
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  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Secure Data Storage
  • Self-Learning
  • Single Sign On
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  • Student Portal
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  • Test Scheduling
  • Third Party Integrations
  • Time Limits
  • Weighted Questions

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  • Autofill
  • Barcode / Ticket Scanning
  • CRM
  • Collaboration Tools
  • Conditional Logic
  • Configurable Workflow
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Capture and Transfer
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Offline Access
  • Process/Workflow Automation
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Rules-Based Workflow
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  • Customisable Branding
  • Customisable Questions
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Data Visualisation
  • Drag & Drop
  • Email Invitations & Reminders
  • Email Management
  • Face-to-Face
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple User Accounts
  • Offline Access
  • Panel Management
  • Paper-Based
  • Phone-Based
  • Question Branching
  • Question Library
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Statistical Analysis
  • Survey Builder
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  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics

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  • Customer Segmentation
  • Customisable Branding
  • Customisable Questions
  • Customisable Templates
  • Customizable Fields
  • Data Visualisation
  • Email Management
  • Feedback Management
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Social Media Integration
  • Survey/Poll Management
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  • Online Polling
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  • Multiple Data Sources
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  • Real Time Data
  • Real Time Notifications
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SurveyLab Alternatives

More SurveyLab alternatives

SurveyLab Reviews for UK Users

Read all reviews

Overall rating

4.9/5

Average score

Ease of Use 4.8
Customer Service 4.8
Features 4.8
Value for Money 4.8

Review software

Share your experiences with other software buyers.

Write a Review!
Krystian W.
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 22/09/2017

"Perfect tool for academic research"

Pros: Fast and intuitive user interface allows for an effortless survey creation and speeds up whole process. Very handy data collection possibilities allows to reduce data processing time in the future and provides additional insights.

Cons: I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 22/09/2017
Carlos P.
CEO & Founder
Human Resources, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/03/2021

"Great Solution & excellent Customer Care"

Comments: My experience with SurveyLab

Pros: SurveyLab have demonstrated to be a great solution, as well as a terriffic business partner solving our business needs and supporting our business model. They are always flexible and open to help.

Cons: At this moment for our business need we haven´t found any need that have not been fulfilled. There are som we are planning to implement, but SurveyLab is willing to work on them

  • Reviewer Source 
  • Reviewed on 01/03/2021
Benjamin W.
School Lab Technician
E-Learning, 201-500 Employees
Used the Software for: Free Trial
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 17/10/2019

"Good alternative to Google Forms"

Comments: Was looking for an alternative to Google Forms, so as to standout from the crowd, and MySurveyLab did a great job. Was able to craft a 3-question survey in under 20 minutes, with the option to choose between open- and closed-ended questions. Highly recommended for users who do not have access to SurveyMonkey, Google Forms or Typeform due to organization firewall.

Pros: - Standalone software which is not part of Google Suite
- Accessible to non-Google account users

Cons: - Pages took a little longer to load over the school wifi network, not sure if it is a bandwidth issue

  • Reviewer Source 
  • Reviewed on 17/10/2019
Verified Reviewer
CTO
Information Technology & Services, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/03/2021

"Excellent!"

Comments: I have a great experience of use and our customers too. We don't have problem with the availability, we can to implement surveys for different uses cases, personalizations and integrations

Pros: The robust of the platform, API integration and good capabilities to c8stom surveys

Cons: I don't have any problem with the platform may be I hope that little bit improve for Look and feel

  • Reviewer Source 
  • Reviewed on 01/03/2021
Susanna K.
Student
Research, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 04/11/2019

"Best survey software for students"

Comments: It's easy to use and to figure out. It gave a wide range of options and a clear overview of all the collected results.

Pros: The diverse question options this site provides, as well as a structured analysis report. I also loved that this site allowed question-jumps (logic) because most other sites don't offer that for free. Being able to collabortate with other users on a survey was quite nice as well.

Cons: The limit to the results in the free version.

  • Reviewer Source 
  • Reviewed on 04/11/2019