What Is FWi?

FWI is the leading enterprise software company specializing in transforming customer and employee experiences with omnichannel corporate communications, office space optimization, and digital signage applications. Over 6,000 customers rely on FWI to power solutions used by millions of people per year, powering everything from employee communications through room & desk management, conference & event management, flight information displays, campus communications, emergency messaging, and more.

Who Uses FWi?

The FWI platform is driving communications to millions of people every day across corporate campuses, sports stadiums, hospitals, hotels, casinos, universities, and manufacturing facilities.

FWi Details

Four Winds Interactive

Founded in 2005

FWi Details

Four Winds Interactive

Founded in 2005

FWi videos and images

FWi video
FWi Software - Manage your content on the fly. - thumbnail
FWi Software - Manage every digital sign you have—from small meeting room signs through large-scale video walls—with one powerful platform. - thumbnail
FWi Software - Gain the flexibility you need to address health and safety challenges. - thumbnail
FWi Software - Create, deploy, and manage interactive experiences that solve numerous challenges. - thumbnail

Compare FWi pricing with similar products

Starting price

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US$12.00/month

Free Version

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Free Trial

Free Trial No
Free Trial No
Free Trial Yes
Free Trial Yes

FWi deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Features of FWi

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Advertising Management
  • Alerts/Notifications
  • Audit Trail
  • Auto Update
  • Automated Scheduling
  • Campaign Scheduling
  • Content Library
  • Content Management
  • Content Scheduling
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Data Security
  • Digital Menu Boards
  • Digital Signage
  • Drag & Drop
  • Event Calendar
  • Image Library
  • Interactive Content
  • Layout & Design
  • Media Library
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Screen Support
  • Multimedia Support
  • Offline Access
  • Playlist Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Remote Access/Control
  • Remote Display Management
  • Reporting & Statistics
  • Scheduling
  • Social Media Integration
  • Template Management
  • Third Party Integrations
  • User Management
  • Video Management
  • Video Streaming
  • Video Support
  • Visual Editor
  • WYSIWYG Editor
  • Widgets
  • XML / RSS

View full list of Digital Signage Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Audience Targeting
  • Audio/Video Messaging
  • Calendar Management
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Content Management
  • Customisable Branding
  • Customisable Forms
  • Customisable Templates
  • Digital Signage
  • Document Management
  • Email Management
  • Employee Communities
  • Employee Directory
  • Employee Engagement Software
  • Employee Onboarding
  • Event Calendar
  • File Sharing
  • Knowledge Management
  • Live Streaming Software
  • Mass Notifications
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Language
  • Newsletter Management
  • Quizzes
  • Read Receipts
  • Real Time Analytics
  • Real-time Updates
  • Reporting & Statistics
  • Scheduled Messaging
  • Screensaver Management
  • Secure Data Storage
  • Single Sign On
  • Social Media Integration
  • Space Reservation
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Visitor Management
  • Visual Notifications
  • Workflow Management

View full list of Internal Communication Software

Alternatives to FWi

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Reviews of FWi

Read all 43 reviews

Average score

Overall
4.6
Ease of Use
4.3
Customer Service
4.5
Features
4.6
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ben E.
Ben E.
VP Operations in US
Verified LinkedIn User
Broadcast Media, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

It's not perfect, but it's as close as any signage software has gotten

5 3 years ago

Comments: I have done countless projects using FWi as the foundation for our solutions. No matter what the project required, I was able to get it done with FWi. They have some of the best features available for data integration, content playback, performance, and network management. It's also quick to pick up and use without any training if you're just trying to get content on to some screens quickly. For those looking to do very complex projects, the software is powerful and can do just about anything, but you may need to be somewhat familiar with more advanced technical concepts. No "wizards" found here.

Pros:

The way locations, templates and content cascade down the network tree is both familiar and intuitive, but don't let the simplicity fool you: there are powerful features and settings just under the surface if you know where to look that allow you to build almost anything you can think of.

Cons:

Accomplishing complex solutions like integrating unique data structures or getting certain behaviors to function properly can involve some trial and error. Documentation for more advanced abilities in the past has been notoriously lacking, although there has been some improvement since they switched to their community portal. The appearance of the CMD software seems a bit antiquated, like old Windows programs.

Josh Z.
Graphic Design Manager / Network Manager in US
Verified LinkedIn User
Gambling & Casinos, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Need a bigger shoe?

5 3 years ago

Pros:

Eventually, if you're like me, you'll push the limits of you CMS. I like to do more. Maybe you started out wanting to push images to a single display. However, as your business grows, you may now need to pull live data and push that to your display giving your staff up to date metrics to judge business decisions. Does your current Content Management system provide that? Maybe it doesn't. Maybe you didn't know you needed that. I've discovered over the last twelve years as a designer and CMS admin I needed an overly robust shoe to perform in. I outgrew my last CMS and needed more functionality. FourWinds was that bigger shoe, for me. As I grow to do more with my digital signage the FourWinds platform is growing faster and I can't keep up. Thats a good thing! You don't want to eventually outgrow your shoe, you want your shoe to grow with you. Changing your CMS, because it can't keep up what with your business needs is painful. I done it three times and it's a pain, to say the least. To sum it up, the FourWinds content management system seems to have few boundaries and I like that the most.

Cons:

If I had to come up with what I like least about the FourWinds software my list wouldn't be long. I have to separate my gripes into two categories. Are my issues caused by the media player I'm choosing to use or is it the software? Most of my gripes are directed at the media player which, really, has nothing to do with the software at all. So, separating the two, I would wish for a way to bulk upload assets. Each month I create, upload and schedule 40-60 promotional assets. If I could select, schedule, set duration of play, days to play, upload, etc. as a bulk list without doing it one at a time would save me considerable time. That would be what I like least about this software.

Verified Reviewer
Web designer in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Please use any other software

2 2 years ago

Pros:

It posts content to screens as instructed mostly.

Cons:

It's impossible to preview the content posted without sitting and viewing each slide in rotation in real time. Content doesn't automatically cease as directed, or always post as directed in some cases.

Justin A.
Justin A.
Manager, Digital Projects & Web Development in Canada
Verified LinkedIn User
Higher Education, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Streamlined our signage system

5 3 years ago

Comments: Great customer service that is quick to repsond and offer insights in solving problems we have encountered with our deployment.

Pros:

We had 3 old systems, one for wayfinding, one for signage and 1 a bit of both. Four Winds Interactive allowed us to consolidate our signage/wayfinding into 1 system and gain loads of functionality at the same time. I could build the system I imagined from scratch utilizing Four Winds Interactive. This included creating my own templates, design and touch functionality to make it work best for our audience. It could integrate with 3rd party data utilizing JSON or XML which makes it extremely versatile.

Cons:

Many past problems I have run into including documentation, etc are being actively addressed by the company with enhancements coming to the customer portal. Content Manager Desktop is only available on Windows (which creates extra steps for Mac users like myself) but with their new Cloud system I need to open Content Manager Desktop less frequently.

Nate M.
Nate M.
Services Lead in US
Verified LinkedIn User
Higher Education, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

FWI in higher ed

4 3 years ago

Comments: In higher education, we're trying to improve the student experience so that we can attract and retain students. FWI helps to keep students engaged with what is happening on campus.

Pros:

The strongest aspect of FWI signage software is the ability to integrate with so many sources of data, including RSS, XML, SQL, and JSON. This has allowed us to greatly reduce the time spent manually managing sign content, as the signs update themselves as information is entered into our many different systems of record which serve as sources of content/data.

Cons:

The Content Manager Desktop application, as it exists currently, is Windows-only and is much too complex for a beginning user who will only need to make simple image/video content updates. The application is incredibly powerful and makes sense to a power user, but I'm glad to see the FWI Cloud content library start to become available to serve the needs of basic content contributors.