18 years helping British businesses
choose better software
FranConnect
What is FranConnect?
Voted #1 franchising software by Entrepreneur Magazine, FranConnect is the most trusted franchise management software on the market today. Our solutions are purpose-built to manage and optimize the complete franchise lifecycle. Today, 1500+ leading brands worldwide trust our software to sell more units, accelerate opening times, improve franchisee engagement and performance, facilitate field ops, optimize royalty collection, and mitigate legal risks. Discover why our customers grow 44% faster!
Who Uses FranConnect?
We serve franchise, multi-unit, and multi-location businesses of all sizes, across all industries.
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Reviews of FranConnect
Overall,. A solid set of tools a versatile system.
Comments: The system was key to communication, information, as well as our franchise onboarding process and retail client support.
Pros:
It is obvious that the system is designed for franchisors and franchisees from the get-go. For our company, it got the job done for many many years.
Cons:
Since the system was made to accommodate so many different kinds of franchise companies, often the system had too many options that we did not need.
Great for basic CRM
Comments: The Marketing Team is all on the same page as we can see who visited whom and when and be up to date on the status of the account.
Pros:
The ability to log calls from the road is critical. The ap is functional but a little slow. It did make my life eaiser.
Cons:
It would be much more valuable if we could be an integration with our ops software. If I had sales data connected to my marketing work it would be awsome!
Helpful, Modular Software for Managing a Franchise Business
Comments: Overall, the staff and support at Franconnect have been good to great. We have seen significant improvements in their platform over the last 8 years and they seem to be committed to constant improvement.
Pros:
Franconnect Sky offers various modules [a la carte] that you can use at different stages of your franchise system. Being able to pick and choose is both affordable and efficient. The online platform is also constantly being updated based on customer feedback as part of their subscription.
Cons:
The software is not very intuitive as yet. It doesn't really have a modern interface.The preview features for the libraries aren't great and it's not completely robust. However, it may have the options needed for the majority of systems though.
Game Changer
Comments: Tracking the prospect journey is essential in franchise sales today. This product makes it very easy.
Pros:
For franchise sales this product has been a game changer. It tracks communication with a prospect. I cannot imagine doing my job without it.
Cons:
There are only a few things that could be improved. An auto spell check function in email would be great.
Makes communication over multiple locations easier
Comments: Managing support requests, FAQ's, submitting reporting, communicating news, and housing standard documents in a simple way is something that we take for granted now since we've been using FranConnect.
Pros:
I appreciate the ease of use and the way it streamlines our system
Cons:
Implementing new modules can take some time, but that's on us - its not a limitation of the program.
