15 years helping British businesses
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What is Smartsheet?

Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time Gantt charts and dashboards, and work automation features.
*2018 Awards: Named a Leader in Enterprise Collaborative Work Management by Forrester Research, Selected to Deloittes Fast 500 List, Recognized for Technology Innovation & Vision by 451 Research

Who Uses Smartsheet?

Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.

Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Multiple Platform Views
Smartsheet Software - Content Collaboration
Smartsheet Software - Conversations
Smartsheet Software - Grid View

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Search/Filter

Reviews of Smartsheet

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.3
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ana Paula
Ana Paula
Environmental Services in Peru
Verified LinkedIn User
Environmental Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Better control of projects in an optimal way

5.0 2 months ago

Comments: I have been using it for over a year for free and decided to purchase a plan because it became essential for me.

Pros:

I like its simple style, very modern friendly colors. It allows me to organize myself as I like and is easy to use. Also the price if only one person uses it is 0, and if more than one person uses it, the price is low.

Cons:

It leads to limitations in complex projects, even for the most advanced plans, so it is recommended for small and medium-sized companies or large companies in areas that do not require a lot of information processing.

Stephanie
Stephanie
System Administrator in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Efficient Project Management with Smartsheet

4.0 3 weeks ago New

Comments: My overall experience with Smartsheet has been positive. It has significantly improved project visibility and collaboration within our team. The platform's flexibility adapts to various project types, from simple task tracking to complex project timelines.

Pros:

Smartsheet is a versatile project management tool that combines the simplicity of a spreadsheet with powerful project management features. The ability to create dynamic and collaborative workspaces using familiar spreadsheet interfaces is a standout feature. The automated workflows and customizable templates streamline project planning and execution. Real-time collaboration and update notifications keep the team aligned and on track, fostering productivity.

Cons:

The learning curve for more advanced features can be steep. Customization options, while powerful, may be overwhelming for new users. Improved onboarding resources could mitigate this challenge.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Smartsheet - some live by this tool... some dont

3.0 2 weeks ago New

Pros:

Only a user of this, not a fan of it - not very intuitive

Cons:

Some live by this - i'm sure there are better tools

Amanda
Amanda
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Smartsheet streamlines our project processes

4.0 4 months ago

Comments: Smartsheet has simplified our team's ability to collaborate by allowing us to easily share and trade spreadsheets and datasheets. The data can only be seen and changed by authorized users.

Pros:

The software provides an intuitive user interface and a wide variety of tools for data visualization and management, including dashboards, grantt charts, and data suttles. What I like best about Smartsheet is how it helps us streamline our project operations, especially while working on a particularly difficult or complex endeavor.

Cons:

Microsoft Excel's formula functions differ from those in other spreadsheet programs, which might be confusing to beginners. When several, sophisticated formulas are included in the data sheet, its storage capacity is quickly exhausted. The sheet needs to be refreshed regularly to ensure that the data is displayed accurately.

Cristyn
Cristyn
Recruiter in US
Verified LinkedIn User
Biotechnology, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent cloud-based document and project management tool

4.0 2 months ago New

Comments: Simple GANTT-based scheduler with the ability to create forward-calculating schedule templates. Colleagues are reminded of upcoming deadlines and have the option to set benchmarks. It's possible, though time-consuming, to generate reports.

Pros:

It's quite user-friendly.I use it all the time for my projects because it's so simple to work with. I've experimented with all of the included functions, and if I ever get lost, I just reach out to customer support for help.

Cons:

Making the reports I require is a huge hassle. The database's ability to retrieve and organize data already in existence is inadequate. Creating my reports probably took me between fifty and sixty hours.