---
description: Discover the benefits and disadvantages of Ideagen Collaboration Portal.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Ideagen Collaboration Portal Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Ideagen Collaboration Portal](/software/79081/Ideagen-Huddle)

# Ideagen Collaboration Portal

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> Secure client portal for external collaboration with government-grade compliance and controls.
> 
> Verdict: Rated **4.5/5** by 68 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Ideagen Collaboration Portal?

Government agencies, enterprises, and regulated industries needing secure external collaboration and data protection.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 68 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ideagen
- **Founded**: 1993

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Huddle offers three plans, starting at $10/month: Huddle Starter, Huddle, and Huddle Plus. &#10;&#10;Contact Huddle for detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, Romania, United Kingdom, United States

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Assignment Management
- Audit Trail
- Billing & Invoicing
- Calendar Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Tracking
- Content Library
- Content Management
- Customisable Branding
- Customisable Templates
- Data Synchronisation
- Document Classification
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Electronic Signature
- Email Management
- Encryption
- Feedback Management
- File Sharing
- Full Text Search
- Knowledge Base Management
- Member Directory
- Milestone Tracking
- Mobile Access
- Portfolio Management
- Prioritisation
- Progress Tracking
- Project Planning/Scheduling
- Real Time Synchronisation
- Reporting/Project Tracking
- Resource Management
- Search/Filter
- Secure Data Storage
- Task Editing
- Task Management
- Third-Party Integrations
- Version Control
- Workflow Management

## Integrations (7 total)

- Google Workspace
- Ivanti Neurons for MDM
- Microsoft 365
- Microsoft Outlook
- Microsoft SharePoint
- RightSignature
- Salesforce Sales Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Collaboration Software](https://www.capterra.co.uk/directory/15/collaboration/software)

## Related Categories

- [Collaboration Software](https://www.capterra.co.uk/directory/15/collaboration/software)
- [Proposal Management Software](https://www.capterra.co.uk/directory/10032/proposal-management/software)
- [Document Management Software](https://www.capterra.co.uk/directory/30063/document-management/software)
- [Board Management Software](https://www.capterra.co.uk/directory/30899/board-management/software)
- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)

## Alternatives

1. [Google Drive](https://www.capterra.co.uk/software/161425/drive) — 4.8/5 (28427 reviews)
2. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17483 reviews)
3. [OneDrive](https://www.capterra.co.uk/software/161304/onedrive) — 4.5/5 (12623 reviews)
4. [Box](https://www.capterra.co.uk/software/148766/box) — 4.4/5 (5622 reviews)
5. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24046 reviews)

## Reviews

### "Very helpful and convenient product" — 4.0/5

> **Verified Reviewer** | *25 September 2025* | Accounting | Recommendation rating: 8.0/10
> 
> **Pros**: Huddle is a very useful and convenient way to stay in contact with clients. It is easy to provide and request documentation from clients and straightforward in doing so.
> 
> **Cons**: My only downside in using Huddle was in the way of logging in. I found it very inconvenient needing to log in every time I wanted to use the product and that it would forcibly log me out after short instances of not using it.

-----

### "Great for Sharing" — 5.0/5

> **Hannah** | *21 October 2024* | Environmental Services | Recommendation rating: 10.0/10
> 
> **Pros**: I have used Huddle for many years and find it very easy to use and understand never had any issues
> 
> **Cons**: uploads can sometimes take a while, especially for larger files
> 
> great, perfect for sharing files across projects and teams especially with more remote working these days

-----

### "Splendid product with bundles of superb features" — 4.0/5

> **Gregg** | *4 October 2019* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: This certain product helps me to easily make connections with my teammates and also with the people inside my organization. Apart from this it helps me to access all the documents and also to set permissions whether a particular person can view or edit the document or not is now completely under my control.
> 
> **Cons**: Each and every feature is mind blowing from managing files to customize dashboard according to my convenience. It is totally a complete package with no cons at all.
> 
> Overall I am having outstanding experience with this amazing product.

-----

### "Huddle-Sussex" — 5.0/5

> **Patrick** | *6 December 2022* | Government Relations | Recommendation rating: 8.0/10
> 
> **Pros**: I like that its very easy to use, integrates super well with work products and has a great dahsboard.
> 
> **Cons**: The customer service is so bad. The rep has no answers and is really slow to find those answers.
> 
> The software is great, I love it. The sales team is exceptional, very knowledgeable. The customer service is terrible, and is really making me upset that I can't just have control over the features myself.

-----

### "Some major drawbacks...." — 2.0/5

> **Verified Reviewer** | *20 February 2017* | Recommendation rating: 2.0/10
> 
> **Pros**: -  lovely clean interface, very intuitive&#13;&#10;-  able to set individual nested folder access permissions&#13;&#10;-  able to add some custom fields to the tasks&#13;&#10;-  tasks automatically appear in the calendar giving a easy visual of upcoming priorities - this is of course reliant on task entry including a due date.&#13;&#10;-  version history restore is really neat and easy to navigate
> 
> **Cons**: 1.  No reporting capacity&#13;&#10;2.  can't upload folders&#13;&#10;desktop app creates multiple duplicates of folders \&amp; files brought down to edit, but doesn't delete them, this poses a significant 'bloat' potential on user's hard drives.  &#13;&#10;3.  The desktop app nests the sync'd folders very deep and (on the Mac) are hidden files causing further problems for less tech savvy users.  &#13;&#10;4.  Can upload zip files through web browser, but cannot uncompress, need to use the desktop app, then rezip to upload.  So at project start-up does not seem to be a way to upload multiple documents apart from one by one.&#13;&#10;5.  Adding custom fields to the tasks to assist with filtering, but only allows you to filter on one field, e.g. by project. would be much better to filter (e.g.) by project and priority - this would allow to filter by "Particular project tasks that are High Priority".  &#13;&#10;6.  No GANTT chart, no timeline, no time tracking, no dependancies, hard to make quality decisions about upcoming projects based on past projects.
> 
> I am SWOTing Huddle as we are trialing the software for enterprise use.  Some major flaws that are hard to ignore with a couple I consider "critical points of failure".

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## Links

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