--- description: Discover the benefits and disadvantages of Senior Insight. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Senior Insight Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Assisted Living Software](/directory/10034/assisted-living/software) > [Senior Insight](/software/79031/al-insight) # Senior Insight Canonical: https://www.capterra.co.uk/software/79031/al-insight Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/79031/al-insight?page=2) > Senior Housing EHR/eMAR solution that provides superior customer service and software support to users for over 20 years. > > Verdict: Rated **4.4/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Senior Insight? Senior Housing / Assisted Living Providers / Memory Care/ Home Health/ CCRC ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 14 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Senior Insight - **Location**: Denver, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$7.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Contact Senior Insight for full pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, India, United States ## Features - Assessment Management - Care Plan Management - Charting - Clinic Interoperability - Communication Management - Compliance Management - Incident Management - Meal/Nutrition Management - Medication History - Patient Records Management - Point of Care System - Reporting & Statistics ## Integrations (3 total) - Aline - QuickBooks Online - QuickBooks Online Advanced ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Assisted Living Software](https://www.capterra.co.uk/directory/10034/assisted-living/software) ## Related Categories - [Assisted Living Software](https://www.capterra.co.uk/directory/10034/assisted-living/software) - [Electronic Medical Records Software](https://www.capterra.co.uk/directory/20028/electronic-medical-records/software) ## Alternatives 1. [ECP](https://www.capterra.co.uk/software/90493/ecp) — 4.7/5 (152 reviews) 2. [Senior Living Core Platform](https://www.capterra.co.uk/software/209867/senior-living-core-platform) — 4.7/5 (63 reviews) 3. [Eldermark](https://www.capterra.co.uk/software/79030/service-minder) — 4.6/5 (37 reviews) 4. [Therap](https://www.capterra.co.uk/software/124101/therap) — 4.7/5 (77 reviews) 5. [eResidentCare](https://www.capterra.co.uk/software/85296/eresidentcare) — 4.5/5 (24 reviews) ## Reviews ### "A great cloud-based assisted living management platform\!" — 4.0/5 > **Verified Reviewer** | *4 May 2018* > > **Pros**: Easy to learn and navigate for new users even if you are not very computer savvy. My team was able to learn this app in a short time. > > **Cons**: It can be slow at times and takes a while to load everything up. I usually have to restart or just leave the app open for a while to let it load. ----- ### "Great Software and Great Support Team" — 5.0/5 > **Sharon** | *7 July 2017* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: the Excellent Customer Service\!\! Whenever we need training or education on a specific part of the software, the Senior Insight Team are always just a phone call away to assist us in any way that they can. They make our team feel as if they are there for us, no matter what\! I have personally called on a weekend and had a response phone call back......a business cannot ask for more than that\!\! > > Ease of use, practicality, it touches every section that we need to run our facility and take excellent care of our residents which is our ultimate goal\! This software addresses every issue related to senior care. ----- ### "As the wellness director I use it about twice a month. It does most of what I would like it to do." — 3.0/5 > **Cristie** | *6 July 2017* > > **Pros**: There are lots of options and allows departments to work together, see and input information to share. > > **Cons**: Sometimes I would like it to be easier to customize it to fit our facility needs better and be more effective. ----- ### "We had a very pleasant experience." — 5.0/5 > **Sheila** | *3 July 2017* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Easy to use for all staff to understand the ability to connect to our Inform so staff has the care plans in hand has been a Hugh plus. Staff being able to connect no matter where we are is another. > > **Cons**: Marketing and prospective resident area. I don't like how they have it set up. Hard to follow . If it was set up by oldest to newest date or easier to retrieve the information. Could be less complicated. > > The ability to get resident information no matter where I am in the world and able to fax, email the information. Of course the ability to keep documents in the program has made us go 80% paperless ----- ### "very good, easy to navigate, straight forward and user friendly." — 5.0/5 > **Mauricio** | *6 July 2017* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Easy to navigate around. I am not computer savvy but was able to self teach the software and have no issues starting, editing or completing service plans. > > **Cons**: I would like to have been able to add in certain things such as actual move in dates as well as initial admission dates, I had to hand write them in as an alternative > > I was able to self teach and use software effectively, ensuring service plans were completed accurately and on time ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/79031/al-insight?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/79031/al-insight) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data