--- description: Discover the benefits and disadvantages of SmartDraw. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SmartDraw Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Wireframe Software](/directory/30850/wireframe/software) > [SmartDraw](/software/78945/smartdraw) # SmartDraw Canonical: https://www.capterra.co.uk/software/78945/smartdraw Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/78945/smartdraw?page=2) > Easy floor plans and layouts without CAD complexity. Plus get traditional diagrams for your enterprise. > > Verdict: Rated **4.2/5** by 152 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SmartDraw? SmartDraw makes professional drawings and diagrams accessible to everyone without complexity. Get floor-planning tools, traditional diagrams, and data integrations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 152 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: SmartDraw - **Location**: San Diego, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$7.95 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - 2D Drawing - 2D/3D Designing - API - Access Controls/Permissions - Appointment Scheduling - Brainstorming - CAD Tools - Change Management - Chat/Messaging - Collaboration Tools - Component Library - Customisable Branding - Customisable Templates - Dashboard - Data Linking - Design Management - Design Templates - Desktop Interface - Diagramming - Dispatch Management - Document Management - Drafting - Drag & Drop - Drag & Drop Editor - Employee Photos - Flowchart - Gantt/Timeline View - Goal Setting/Tracking - Graphical Data Presentation - Graphical Workflow Editor - KPI Monitoring - Milestone Tracking - Mind Maps - Organisational Charting - Parts Management - Presentation Tools - Project Planning - Publishing/Sharing - Quotes/Estimates - Reusable Designs - Room Visualization - Scheduling - Sketching and Annotation Tools - Symbol Library - Template Management - Templates - Text Editing - Third-Party Integrations - Wireframe Creation - Workflow Management ... and 19 more features ## Integrations (21 total) - Amazon EC2 - Box - Confluence - Dropbox Business - GitHub - Google Docs - Google Drive - Google Sheets - Google Workspace - Jira - Microsoft 365 - Microsoft Azure - Microsoft Entra ID - Microsoft Excel - Microsoft PowerPoint ... and 6 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [Wireframe Software](https://www.capterra.co.uk/directory/30850/wireframe/software) ## Related Categories - [Wireframe Software](https://www.capterra.co.uk/directory/30850/wireframe/software) - [Diagram Software](https://www.capterra.co.uk/directory/30941/diagram/software) - [Strategic Planning Software](https://www.capterra.co.uk/directory/31031/strategic-planning/software) - [Flowchart Software](https://www.capterra.co.uk/directory/31060/flowchart/software) - [Architectural CAD Software](https://www.capterra.co.uk/directory/31237/architectural-cad/software) ## Alternatives 1. [Revit](https://www.capterra.co.uk/software/183122/revit) — 4.6/5 (482 reviews) 2. [Houzz Pro](https://www.capterra.co.uk/software/199689/houzz-pro) — 4.3/5 (1087 reviews) 3. [AutoCAD](https://www.capterra.co.uk/software/174021/autocad) — 4.7/5 (3208 reviews) 4. [SketchUp](https://www.capterra.co.uk/software/211798/sketchup) — 4.5/5 (1046 reviews) 5. [ArcSite](https://www.capterra.co.uk/software/156735/arcsite) — 4.7/5 (160 reviews) ## Reviews ### "Poor value" — 1.0/5 > **Neil** | *5 January 2026* | Investment Management | Recommendation rating: 0.0/10 > > **Pros**: Good libraries - ie range of projects with templates one can use. I like the ability to show or hide measurements. > > **Cons**: Very clunky drawing and measurement tools; completely ridiculous pricing for light users now they have switched from product licences to online subscriptions > > Extremely frustrating: it has the feel of a very old software system that has been inadequately updated. ----- ### "An enjoyable program to use." — 5.0/5 > **Dylan** | *13 March 2026* | Maritime | Recommendation rating: 8.0/10 > > **Pros**: The ease of connection points and the visual appearance. I can work through a schematic layout much quicker than I could in Visio. > > **Cons**: It can be difficult at times to get line hops in a way that is easy to read. It would be nice if there was an option to select all line hops on vertical or horizontal lines at crossings. > > It is smooth to work with and is visually appealing. It is fairly intuitive and once you have some time to work through it you can create quick and efficiently with it. ----- ### "Nice to Try Horrible to Own" — 3.0/5 > **Wiiliam** | *9 September 2025* | Retail | Recommendation rating: 1.0/10 > > **Pros**: Ease of use, templates, learning was a breeze, simple program with basic features. I recommend this if you are a beginner and want to do a free 7 day trial or are looking for a basic program with basic features to get to your desired design. I would not buy this as it's a annual trap. > > **Cons**: The plans offered are horrible. No monthly plans for those of us who want to periodically want to create personal designs. It's either all or nothing with them. Even with the $10.99 monthly subscription, this has to billed annually which is a headache. They have lost so many customers over not offering a month to month subscription with a $15 subscription fee. > > Overall I like smartdraw as a program but the customer service, lack of customer retention and acting like they are robots, not actually helping or answering you, just like they are reading from a scripted book. Have over 500+ customers ready to sign up at $15 a month, and they still refuse to budge. ----- ### "Outstanding Support" — 5.0/5 > **Jone** | *27 March 2026* | Human Resources | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about SmartDraw is how user-friendly and efficient the platform is. Additionally, the customer support has been exceptional. Having a responsive and knowledgeable Customer Success Manager made the onboarding process smooth and ensured we were able to fully utilize the program with confidence. > > **Cons**: There is not much to dislike about SmartDraw overall, but at times, navigating certain advanced features can take a bit of trial and error. Additionally, occasional minor issues may arise, but they are typically resolved quickly with the help of the support team. > > I would like to recognize \[sensitive content hidden\]. for her outstanding support as a Sr. Customer Success Manager at SmartDraw. From the very beginning of our onboarding process, she was incredibly helpful, ensuring we felt confident and comfortable using the program. Her guidance was clear, patient, and always supportive. More recently, I encountered an issue and reached out to \[sensitive content hidden\] for assistance. She responded promptly and resolved the matter quickly, demonstrating her continued commitment to excellent customer service. ----- ### "SmartDraw for Engineering development" — 5.0/5 > **isaac** | *16 March 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 7.0/10 > > **Pros**: SmartDraw provides an easy to view planner that can be learned and implemented within minutes of signing in. This has kept our team task oriented through clear visual assignment management. > > **Cons**: our team hasnt found a weakness with smartdraw yet. unfortunately i would like to see more users for the base package > > it has been about a month since our operations team has created a chart to support our weekly meetings and updates. Less resistance in project deadlines and a smooth transition to the formatting ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/78945/smartdraw?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/78945/smartdraw) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data