SAS Customer Intelligence 360

What is SAS Customer Intelligence 360?

SAS Customer Intelligence 360 (CI 360) is an enterprise marketing solution focusing on intelligent, purpose driven marketing. Using dynamic data collection, CI 360 enables marketers to gain a holistic view of all components of the customer journey. With SAS CI 360, marketers can use owned data to identify key customer insights and convert this knowledge into more relevant, targeted, and individualized communications on all marketing channels- both digital and direct.

Who Uses SAS Customer Intelligence 360?

SAS Customer Intelligence 360 anticipates the needs of companies across all geographies, primarily serving chief marketing officers, digital transformation officers, and customers experience leaders.

Where can SAS Customer Intelligence 360 be deployed?

Cloud, SaaS, Web-based

About the vendor

  • SAS Institute
  • Founded in 1976
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Albania, Algeria, Angola, Anguilla, Antigua & Barbuda and 117 others

Languages

Arabic, Brazilian Portuguese, Chinese, Croatian, Czech and 25 others

About the vendor

  • SAS Institute
  • Founded in 1976
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Albania, Algeria, Angola, Anguilla, Antigua & Barbuda and 117 others

Languages

Arabic, Brazilian Portuguese, Chinese, Croatian, Czech and 25 others

SAS Customer Intelligence 360 videos and images

SAS Customer Intelligence 360 Software - Activity Map AKA Customer Journey
SAS Customer Intelligence 360 Software - Calendar Gannt
SAS Customer Intelligence 360 Software - Asset Home
SAS Customer Intelligence 360 Software - Segments
SAS Customer Intelligence 360 Software - Decision Builder
View 6 more
SAS Customer Intelligence 360 video
SAS Customer Intelligence 360 Software - Activity Map AKA Customer Journey
SAS Customer Intelligence 360 Software - Calendar Gannt
SAS Customer Intelligence 360 Software - Asset Home
SAS Customer Intelligence 360 Software - Segments
SAS Customer Intelligence 360 Software - Decision Builder

Compare SAS Customer Intelligence 360 pricing with similar products

SAS Customer Intelligence 360

US$8,000.00/year
Free Version
Free Trial
US$22.00/month
Free Version
Free Trial
US$25.00
Free Version
Free Trial
US$20.00
Free Version
Free Trial

Features of SAS Customer Intelligence 360

  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Ad hoc Query
  • Ad hoc Reporting
  • Address Book
  • Artwork Management
  • Asset Categorisation
  • Asset Library
  • Asset Sharing
  • Audience Targeting
  • Behavior Analytics
  • Behaviour Tracking
  • Brand Guidelines
  • Budgeting/Forecasting
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar Sync
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Tracking
  • Channel Management
  • Collaboration Tools
  • Color Codes/Icons
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Cross Channel Attribution
  • Customer Activity Tracking
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customisable Branding
  • Customisable Dashboard
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Import/Export
  • Data Management
  • Data Mapping
  • Data Visualisation
  • Digital Asset Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Marketing
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Fulfillment Distribution
  • Funnel Analysis
  • Goal Setting / Tracking
  • Heatmaps
  • Historical Reporting
  • KPI Monitoring
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Results Sharing
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Metadata Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Optimised Emails
  • Multi-Campaign
  • Multi-Channel Attribution
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Touch Attribution
  • Multiple Data Sources
  • Multiple Output Formats
  • Performance Metrics
  • Personalisation
  • Predictive Analytics
  • Project Management
  • Push Notifications
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Data Collection
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Social Marketing
  • Social Media Integration
  • Spend Management
  • Strategic Planning
  • Subscriber Management
  • Task Management
  • Template Management
  • Third Party Integrations
  • Time on Site Tracking
  • Trend Analysis
  • User Interaction Tracking
  • Version Control
  • Visual Analytics
  • Visual Discovery
  • Visualisation
  • WYSIWYG Editor
  • Website Analytics
  • Website Visitor Tracking
  • Workflow Management

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Reviews of SAS Customer Intelligence 360

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.0
Features
4.5
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
50%
4
50%
Verified Reviewer
CEO in Côte d’Ivoire
Verified LinkedIn User
Computer Software, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

best company for optimize your marketing

5.0 last month New

Comments: the overall experience with SAS Customer Intelligence 360 is very incredible and it's very productive for the entreprises

Pros:

if you search a companie for optimize and ameliorate the marketing of your entreprise , choose this company

Cons:

the price is very too expensive , try to review your price

Seddik
Data Analyst in Tunisia
Computer Software, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

SAS Customer Intelligence

4.0 4 years ago

Pros:

•Open data model •Dynamic data collection •Post-data-collection contextualization •Anonymous behavior capture •Predictive models, forecasting and goal-seeking routines •Dynamic content placement

Cons:

Pricy for medium and small firms. Tough to learn. Not user friendly. Can have better visualizations.