--- description: Discover the benefits and disadvantages of Convoso. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Convoso Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/30597/predictive-dialer/software) > [Convoso](/software/76768/cloud-predictive-dialer) # Convoso Canonical: https://www.capterra.co.uk/software/76768/cloud-predictive-dialer Page: 1 / 17\ Next: [Next page](https://www.capterra.co.uk/software/76768/cloud-predictive-dialer?page=2) > Convoso is a call center software that automates tasks, engages leads, and boosts conversions through AI technology. > > Verdict: Rated **4.5/5** by 395 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Convoso? Convoso is used by call centers, BPOs, financial services, home services, insurance agencies, lead generation companies, legal firms, real estate agencies, and solar companies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 395 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Convoso - **Location**: Woodland Hills, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$90.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact Convoso for detailed pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, India, Pakistan, Philippines, United States ## Features - Activity Dashboard - Agent Interface - Auto-Dialer - Automated Routing - Automatic Call Distribution - CRM - Call Centre Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Caller ID - Campaign Management - Computer Telephony Integration - Contact Management - Customer Database - Customizable Fields - Dashboard - Data Import/Export - Email Management - IVR - Inbound Call Centre - Interaction Tracking - Lead Management - Lead Qualification - List Management - Outbound Call Centre - Power Dialer - Predictive Dialer - Queue Management - Reporting & Statistics - Reporting/Analytics - Sales Activity Management - Third-Party Integrations - Voice Mail - Workflow Management ## Integrations (14 total) - Balto - DebtPayPro - Dynamics 365 Business Central - Google Maps - HubSpot CRM - HubSpot Sales Hub - LeadsPedia - Salesforce Sales Cloud - Velocify - Zapier - Zendesk Sell - Zendesk Suite - Zoho Connect - boberdoo ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Predictive Dialer Software](https://www.capterra.co.uk/directory/30597/predictive-dialer/software) ## Related Categories - [Predictive Dialer Software](https://www.capterra.co.uk/directory/30597/predictive-dialer/software) - [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software) - [Auto Dialer Software](https://www.capterra.co.uk/directory/30999/auto-dialer/software) - [Telemarketing Software](https://www.capterra.co.uk/directory/31034/telemarketing/software) - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) ## Alternatives 1. [Ringover](https://www.capterra.co.uk/software/169627/ringover) — 4.7/5 (881 reviews) 2. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1786 reviews) 3. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4083 reviews) 4. [DialedIn CCaaS](https://www.capterra.co.uk/software/29589/callcenternow) — 4.8/5 (325 reviews) 5. [Readymode](https://www.capterra.co.uk/software/136728/Readymode) — 4.6/5 (143 reviews) ## Reviews ### "Best of the Best\!" — 5.0/5 > **Malik** | *16 January 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Easy navigation, and its user friendly with no glitches > > **Cons**: Nothing really this crm is the best I ever used > > My overall expereince with Convoso has been amazing, with over 12 years experience in the BPO industry this is one of the best softwares I ever used. ----- ### "best ive used" — 5.0/5 > **Maria Desiree** | *12 February 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: they way they help to solve any problem I have always make sure they get everything you need to be successful. > > **Cons**: Nothing I can say bad about them. They do everything I ask of them best company I used thus far. I would recommend. > > Really good company I would recommend makes my job a lot easier we tried others in the past and nothing compares ----- ### "Get's the job done—could be better." — 4.0/5 > **Dennis** | *18 June 2026* | Information Services | Recommendation rating: 8.0/10 > > **Pros**: How easy it is to get going from the start, it literally takes you an hour to get used to the tools you'll need. > > **Cons**: It lacks the ability to separate each individual aux that is considered ''pause time''. So I can't really know how much time was spent in break, lunch, meeting or coaching aux— I only get one big pause time displayed. > > It's been just fine, nothing that I think is overwhelmingly positive— but it does get the job done always. ----- ### "Convoso does its job" — 3.0/5 > **Zizhen** | *12 February 2026* | Insurance | Recommendation rating: 2.0/10 > > **Pros**: It does it job... It tracks and logs the calls, gives some real time summarized data. User interface is relatively straightforward, simple but also old style. > > **Cons**: Their team is hard to collaborate with. We had issues with dialing but it's hard to get help from them on time. They seem to be very vague about when they'll fix something and how. ----- ### "Convoso 9/10 review" — 5.0/5 > **Ronny** | *18 June 2026* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: Convoso is very simple to use, it's not complicated at all and I wouldn't want to use another service. For the most part it never fails us. > > **Cons**: Sometimes it would crash or freeze for agent logins out of nowhere. Sometimes there's lags within the system but not always > > 9/10 experience so far with convoso I love using it. It has barely failed us and It's a system that is utilized everyday as the most important system. ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.co.uk/software/76768/cloud-predictive-dialer?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/76768/cloud-predictive-dialer) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data