---
description: Discover the benefits and disadvantages of Keap.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Keap Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [Keap](/software/76390/infusionsoft)

# Keap

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> The smarter way for small businesses to do great work. Keap helps businesses organize client information and daily work in one place.
> 
> Verdict: Rated **4.1/5** by 1299 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Keap?

Designed for freelancers, self-employed, micro-enterprise, small businesses, and medium-sized companies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 1299 Reviews |
| Ease of Use | 3.6/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Thryv
- **Location**: Dallas, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$299.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Starting at $299/month (Billed monthly) for 2 users and 1500 contacts. Pricing varies based on the requirements.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- Availability Management
- Business Process Automation
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Catalog Management
- Channel Management
- Click Tracking
- Client Database
- Commenting/Notes
- Communication Management
- Contact Database
- Contact Management
- Customer Database
- Customer Segmentation
- Customisable Forms
- Data Security
- Drag & Drop
- Electronic Payments
- Email Marketing
- Email Tracking
- Event Triggered Actions
- For Financial Institutions
- For Insurance Industry
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Generation
- Marketing Automation
- Mass Texting
- Mobile Access
- Mobile Optimization
- Multi-Channel Communication
- Online Forms
- Order Management
- Predictive Analytics
- Real Time Editing
- Real-Time Notifications
- Recurring Appointments
- Responsive Web Design
- Sales Activity Management
- Sales Reports
- Search/Filter
- Shopping Cart
- Subscriber Management
- Task Management
- Website Integration
- Website Management
- eCommerce Management

... and 61 more features

## Integrations (72 total)

- 40Nuggets
- Adobe Commerce
- AppointmentCore
- Arborgold
- Bedrock Data
- BigCommerce
- Birdeye
- Bonjoro
- Booker
- Call Loop
- ClicData
- Cyfe
- Deadline Funnel
- Dropbox
- Eventbrite

... and 57 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Marketing Automation Software](https://www.capterra.co.uk/directory/6/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.capterra.co.uk/directory/6/marketing-automation/software)
- [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software)
- [eCommerce Software](https://www.capterra.co.uk/directory/3/ecommerce/software)
- [Estate Agency Software](https://www.capterra.co.uk/directory/20049/real-estate-agency/software)
- [Email Marketing Software](https://www.capterra.co.uk/directory/30013/email-marketing/software)

## Alternatives

1. [EngageBay CRM](https://www.capterra.co.uk/software/178819/engagebay-marketing) — 4.6/5 (912 reviews)
2. [Brevo](https://www.capterra.co.uk/software/132996/brevo) — 4.6/5 (3523 reviews)
3. [ActiveCampaign](https://www.capterra.co.uk/software/79367/activecampaign) — 4.6/5 (2571 reviews)
4. [MailerLite](https://www.capterra.co.uk/software/136603/mailerlite) — 4.7/5 (2324 reviews)
5. [Constant Contact](https://www.capterra.co.uk/software/31898/constant-contact) — 4.3/5 (2953 reviews)

## Reviews

### "Works well if you stay focused" — 4.0/5

> **Luke** | *16 May 2025* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: I like most the way I can tag contacts and use those tags to trigger actions. For example, when I mark someone as “check-in due,” it automatically adds a task and a reminder for the week after
> 
> **Cons**: But some things feel too hidden or not direct. It takes too many steps to create a basic automation.

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### "An all in one platform for customer management." — 4.0/5

> **Chris** | *6 April 2026* | Publishing | Recommendation rating: 7.0/10
> 
> **Pros**: We're looking for an all in one customer relationship hub, and Keap popped up on our radar. It's an all in one platform for customer aquisition and management that is easy to set up and simple to use.
> 
> **Cons**: The price. AI is making these multi-platform solutions cheaper, which is good for optimization, but this particular platform is on the higher end of price for what you get.
> 
> Super easy to set up, customer aquisition and follow up tool that includes billing and invoicing options make for a good all in one solution for a growing business.

-----

### "You need patience until you have really programmed everything to your company's need." — 5.0/5

> **Gert** | *16 June 2025* | Fund-Raising | Recommendation rating: 9.0/10
> 
> **Pros**: There are extensive customization options and even larger data sets can be easily edited. A good overview is also provided.
> 
> **Cons**: The design is a bit outdated. Connectivity to other programs is difficult to achieve. Mobile apps are only possible to a limited extent.
> 
> Customer activities are processed and mapped. Processing and the interface to the backend are optimized. A faithful companion in everyday life.

-----

### "keapden2112" — 4.0/5

> **Denis** | *16 September 2026* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10
> 
> **Pros**: All-in-one platform combining CRM, email marketing, payments, and invoicing. Large integration ecosystem with thousands of third-party apps.
> 
> **Cons**: Higher cost compared to many competing CRM solutions. Steep learning curve, especially when building advanced automations.
> 
> strong automation and lead management. time savings, better follow-up, and improved organization of sales and marketing activities.

-----

### "Keap? Not worth keeping anymore \!\!\!" — 2.0/5

> **Verified Reviewer** | *21 August 2025* | Marketing & Advertising | Recommendation rating: 1.0/10
> 
> **Pros**: It has a nice looking interface, if that is a pro at this point, as there are way too many cons to be able to consider the UI/UX appearance as an advantage here.
> 
> **Cons**: Limited customization, and unreliable, the software is clearly very old hobbled together code that is not really able to keep up with its competitors
> 
> Way too much time on the support line for hit or miss solutions, and the ever increasing price for a product that is not keeping up feature wise for the price they are asking.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/76390/infusionsoft)

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