Who Uses This Software?

Hotelogix is designed to provide solutions to small and mid-market hotels and hotel chains, motels, resorts, boutique hotels, business hotels, service apartments, bed-and-breakfasts, camp and hostels.

Average Ratings

154 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4.5 / 5
  • Features 4 / 5
  • Value for Money 4 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Hotelogix
  • http://www.hotelogix.com
  • Founded 2008

About Hotelogix

Hotelogix is a robust cloud-based Hotel Management System that offers next-gen capabilities needed by hotels to simplify reservations, improve operating efficiency and maximize revenue. Hotelogix enables real-time integration with all major Online Travel Agents (OTAs) and Global Distribution Systems (GDS) to expand your market reach, increase occupancy rates, and eliminate booking errors.
Hotelogix has a decade of experience in serving hotels across 100+ countries.

Hotelogix Features

  • Built-in Accounting
  • CRM
  • Catering
  • Employee Management
  • Extended Stay
  • GDS/OTA Integration
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Single Property
  • Vacation Rental
  • Activities Booking
  • Booking Notes
  • CRM
  • Customer Support
  • Group Reservations
  • Promotions Management
  • Rate Management
  • Room Booking Management
  • Third Party Booking

Hotelogix Most Helpful Reviews

No comparison, in its class

Reviewed on 17/07/2019
Marc G.
Dir of Bus Dev
Hospitality, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Because of the capture of that much more information than our old app, and the incredibly extensive reports they have, we’re able to learn much more about our customers, and market to them better. And we now just know that much more about our business. And because of all its features such as its POS module, there are just a range of other things we can do at our hotel that we couldn’t do with software before. It’s like night and day.

Pros: I did trials with about five other competitors before I chose this one. In my view nothing compares to it in terms of customer support, features, price, and ease-of-use. The guys are all very nice and incredibly eager to help you fully utilize the product. They’re on call 24 hours a day, every day. They go out of their way compared to North American and European apps, from my research.

Cons: I think there are certain features that could be labeled a little clearer, but then I think that most of the apps out there these days. There’s an occasional misunderstanding because of different uses of English phrases, but no big deal. And like with all software, you always have ideas for features, that you send along to them, and I imagine they will indeed look at them, if the rest of their service is anything to go by. Often I find that like with big apps such as Excel, whenever I don’t see a feature there, it’s often because I just don’t know the app well enough.

Vendor Response

by Hotelogix on 16/08/2019

Marc, thank you so much for your wonderful review.
I speak on behalf of our entire team when I say that it is for such validation that we do what we do, here at Hotelogix. We're happy that our product has brought great value to you and to your hotel, especially with giving you deeper insights into your hotel business.
Thanks once again, and we look forward to our continued association.

It's features are comparable to any desktop PMS and better than all the cloud-based PMS I have used!

Reviewed on 28/07/2017
Mario N.
Chief Executive Officer/E-Commerce Executive
Outsourcing/Offshoring, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We are able to better report our daily revenues, better track an accurate average daily rate. We find the night audit function to be very useful to promote security of the data for passed reservations and revenue reporting. The Housekeeping module really helps with cleaning of the room on time and the POS is very helpful for guests incidentals and room charges.

Pros: In terms of functionality, ease of use, reporting, reservations management, Hotelogix's Property Management System cloud-based system is comparable to many non-cloud based (desktop) PMS such as RDPWin, Opera Lite, etc., and I have used most of the big desktop system and many cloud-based systems. I love the following features of Hotelogix's PMS.
- Front Desk Check-in and Check-out process is easy to use
- Able to do Split Reservations with ease
- Group Reservation and Management of Group Blocks
- Admin console is user-friendly and able to set-up or change rates with ease
- Creating special packages, promos and group codes is easy
- Corporate partners, travel agents can login to their accounts to track bookings, commission or invoice outstanding.
- Accounts Integration and Posting to City Ledger for Corporate bookings
- TripAdvisor Review Integration for clients
- Housekeeping Management of Rooms with ease
- Restaurant Point of Sale Module is superb
- Booking Engine easy to set-up and user-friendly
- Channel Manager Integration is quite easy to work with
- Revenue Report for Daily, Weekly or Monthly use. Helps with Revenue Management for hotel
- Export/Import Feature to Excel, CSV or PDF
- City Ledger Accounts integrate well with Xero account system and QuickBook imports
- Technical support team is always available to assist, even though we are worlds apart and in very different time zones (11 hours apart)

Cons: No primary cons for me, except that the graphics of the Booking Engine could be improved and larger to fit screen for ease of viewing.

Vendor Response

by Hotelogix on 05/09/2017

Hi Mario,

Thanks for taking the time to share your experience! It¿s great to know how Hotelogix has helped you to have a better control over your property. We appreciate your valuable suggestion, and this will be passed on to the team concerned.

Smart desition

Reviewed on 18/07/2019
Milka D.
Sales Director
Hospitality, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It has been great expirience and keep adding more features to it. Keeps improving.

Pros: We were looking for a software that would allow us miltiply user, live reports and that be accesable every and we found one that does more than that. One of the biggest plus that has is the support team always available to assist you in reaching you goals. This is one very important tools every business need to have to increase sales and make the operations more efficient.

Cons: Technical support
Generals reports
Easy to use

Vendor Response

by Hotelogix on 16/08/2019

Hi Milka!
Thanks a lot for your review and yes, we promise to keep adding better and more features so hoteliers like you can have the best experience possible, on our platform. Thanks for choosing Hotelogix!

I've been with Hotelogix since 2015 and have been very pleased with it.

Reviewed on 19/06/2018
Joy H.
Owner/manager
Hospitality, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Ease of use, reports and the ability to keep in touch with my business from anywhere in the world!

Pros: The support (live chat) is amazing! 24/7, informative and friendly! The upgrades are always well thought out because they listen to what their customers want and need, they offer more than any other software, I love that if you have a reservation open you don't have to close it to open a different one. The 'How do I?' links are helpful, too. There really isn't anything I don't like...the reports are awesome, the integration to various options are numerous, it's simple, fast...I never have connectivity issues like I had with previous software. It's really a great product at a better price than most, they also go above and beyond to help with anything you need or don't understand. I was able to import future AND past reservations (for reporting purposes) very easily when I 1st got onboard.

Cons: I wish there was a Quickbooks integration, however, it's very easy to create daily sales without it. The only other thing would be 'reservation reminders' that can be sent a few days prior to expected arrivals.

Vendor Response

by Hotelogix on 03/08/2018

Hi Joy, Thanks for being a part Hotelogix¿s journey and sharing your feedback.

I am glad to share that we do have Quickbooks integration, however, to understand your requirements better, I would request you to write a mail to [email protected] We would love to assist you in that.

This software really is the most bang for the buck!

Reviewed on 02/11/2017
Armand H.
Manager
Hospitality, Self Employed
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Lots of reports that were nice to have to make good business decisions. Inventory management. One of the biggest advantages was the online inventory management.

Pros: This software is as simplistic or complex as you need it to be. It has all the features that a large hotel may need but works well with small motels too. I purchased this for a small 15 unit motel that operates seasonally. This software was not only one of the most affordable but it was by far the most effective. With such a small operation I really needed something simple. Hotelogix delivered. It doesn't overly complicate things like many of the other software I looked into. And best of all you can't beat the price. The support staff was fantastic anytime I needed assistance, which was minimal. I have been apart of many software installations in my experience. I can honestly say that none went so smooth as this one. These folks are friendly, patient, and readily available. They are also very honest as to recommendations for your business needs. I would recommend this software to any property manager regardless of size, but I would especially recommend it to anyone operating a small operation such as mine. You won't find a better deal out there. If you want to simplify your work life and get help managing your online program, go with Hotelogix.

Vendor Response

by Hotelogix on 15/02/2018

Hi Armand,

Thanks for taking the time to share your experience! We are glad to hear that you find Hotelogix easy to use, affordable and having good customer support. Such a review motivates us to make our product even better. Don¿t miss to checkout our Hotelogix Mobile Hotel app (available for both iOS and Android) to manage all your hotel operations on the go.

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