Who Uses Wrike?

Perfect fit for Mid-sized and Enterprise companies that embrace teamwork, run multiple projects, & clients. Tailor Wrike to your needs with custom workflows, fields, & reports.

What Is Wrike?

Wrike is the perfect project management tool for teams of 20+. It comes with enterprise-level security & scalability. Project Managers, Product Managers & Program Managers love these features: Gantt charts, Calendars, Workload View for resource management, Custom Dashboards, structuring via Folders, Projects, and tasks & auto-assignment based on task statuses. On a marketing or creative team? Wrike for Marketers is a separate product with tailored templates, proofing tools & an Adobe extension.

Wrike Details

Wrike

http://www.wrike.com

Founded 2007

Wrike Pricing Overview

Wrike starts at US$9.80/month. Wrike has a free version and offers free trial. See additional pricing details for Wrike below.

Starting Price

US$9.80/month
See pricing details

Pricing Details

Professional: $9.8/user/mo Business: $24.6/user/mo Enterprise: contact us

Free Version

Yes

Free Trial

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Online

Wrike Features

Advertising Agency Software
Campaign Management
Collaboration
Document Management
File Sharing
Project Management
Task Management
Time Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Performance Metrics
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management
Access Controls/Permissions
Alerts/Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Designing
Visual Workflow Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Brainstorming
Calendar Management
Contact Management
Content Management
Discussion Boards
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Audio Content
Customisable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Data Source Integrations
Data Visualisation
Functions/Calculations
KPI Monitoring
Private Dashboards
Public Dashboards
Scorecards
Widgets
Asset Categorisation
Asset Library
Asset Sharing
Customisable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search/Filter
Version Control
Workflow Management
Billing & Invoicing
Contact Database
Contract Management
Dispatching
Electronic Signature
Inventory Management
Mobile Access
Online Time Clock
Payment Collection in the Field
Quotes/Estimates
Routing
Scheduling
Service History Tracking
Work Order Management
2D games
3D Games
IT Asset Management
In-App Purchase
In-Game Analytics
Multi-player Gaming Network
Physics Simulation
Player Management
Prototyping
Virtual Reality
Alerts/Notifications
Capacity Monitoring
Color Coding
Dependency Tracking
Drag & Drop
Milestone Tracking
Progress Tracking
Task Management
Templates
Access Controls/Permissions
Capacity Management
Compliance Management
Inventory Management
Issue Auditing
License Management
Maintenance Scheduling
Patch Management
Remote Access/Control
Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritisation
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalogue
Service Reporting
Ticket Management
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base Management
Project Management
Recurring Issues
Task Management
Budgeting/Forecasting
Collaboration
Goal Setting / Tracking
Marketing Calendar
Media Planning
Predictive Analytics
Presentation Tools
Project Management
Roadmapping
Spend Management
Customisable Dashboard
Feedback Management
Goal Management
KPI Monitoring
Progress Tracking
Strategic Planning
Audit Trail
Due Date Tracking
File Sharing
Markup Tools
Role-Based Permissions
Status Tracking
Task Management
Version Control
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritisation
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
Collaboration
Content Import/Export
Drag & Drop
Milestone Tracking
Prioritisation
Requirements Management
Workflow Management
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customisable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking
Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritisation
Status Tracking
Time & Expense Tracking
Customisable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Financial Reporting
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports
Capacity Management
Data Visualisation
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilisation Management
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Multi-Location
Real-time Scheduling
Resource Scheduling
Room Booking Management
Collaboration Tools
Create Subtasks
Gamification
Gantt/Timeline View
Mobile Access
Percent-Complete Tracking
Recurring Task Management
Reporting/Analytics
Spreadsheet View
Task Board View
Time Tracking
To-Do List View
Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Overtime Calculation
Timesheet Management
Vacation/Leave Tracking
Access Controls/Permissions
Business Process Automation
Calendar Management
Compliance Tracking
Customisable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Wrike Reviews

Showing 5 of 1,564 reviews

Overall
4.2/5
Ease of Use
4/5
Customer Service
4.3/5
Features
4.2/5
Value for Money
4/5

Highly Recommend

Reviewed on 05/03/2019
Michelle K.
Social Media Specialist / Analytics & AdWords Assistant / Proofreader
Marketing & Advertising, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
3/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We have been able to get organized and store a ton of information in one place. This has also given us great insight as to what everyone’s workloads are like. Even if not everything is in the program, you can still get a good idea of what they’re up to or have time to work on. It’s a great way to group your tasks and you can create custom dashboards to make it so you see important tasks and what needs to get done at a glance. Despite some of the quirks, I recommend it.

Pros: For the most part, I really like this product. It has allowed us to easily organize, group and assign projects to our team and really helped us get more organized. I like that it has a nice, simple look with lists. It is easy to create a task and assign it to yourself or someone else, set dates, change priorities, add attachments, links, format text in your task description, and group them into folders. I also like that you can put the same tasks in different locations so, if it applies to 2 different categories, then it can live in both places. It is also great that you can set it up so that certain tasks set their dates according to other task dates.

Cons: There are some features that would really make this a great product and whenever I have contacted support, they basically try to upsell us to a different level plan that still doesn’t solve the problem we’re having. One thing that’s funny is that it will gladly notify you when someone has assigned a task to you... but if you assign a task to someone and they mark it complete... it won’t tell you. It’ll wait until all the sub tasks are complete and then tell you after a certain period of time that you can mark the task complete. This has literally NEVER been useful to me. It also has a funky set up when it comes to grouping related tasks underneath another tasks so you have to play around with a set up that works for you. Lastly, they have a desktop app that they always prompt you to use when you click links to Wrike in other locations like your email. The app was just another thing I had to have open that did not help with my programs and it doesn’t seem to allow you to not receive that notification each time you click a Wrike link.

Looks amazing, hard to use in practice, with unresponsive community support

Reviewed on 06/02/2020
Verified Reviewer
Founder
E-Learning, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
3/5
Ease of Use
4/5
Features & Functionality
2/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We tried to solve the problem of a shared project and task management platform, but Wrike was too complicated, clunky.

Pros: Wrike provides a web-based platform that lets the whole team see the projects and tasks we have before us.

Cons: The interface is clunky. Multiple clicks are required for almost anything, and the views are not intuitive. Very difficult to get team adoption because ordinary users find it too complex.
We have also found the customer service lacking. We tried to solve a billing problem and it has taken five months. I have also seen community requests for features totally ignored, including the most obvious feature: being able to convert a task to a project. People write in about this every day but the developer team does not even reply in the community.
Finally, the ios application, while improving, is still subpar.

Functionally adequate but UI needs improvement

Reviewed on 13/11/2019
Sam L.
Lead Technical Trainer
Computer Software, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
3/5
Ease of Use
3/5
Features & Functionality
Customer Support
2/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The functionality is there for the most part and I really want to love Wrike, but the user interface is simply not as polished as some other major competitors (Monday, Asana, etc.). This hurts the user experience quite a bit.

Pros: • The ability to view my projects and tasks in several views (list, table, kanban board, Gantt, etc.)
• The easy report builder
• The ability to have projects and tasks show up in multiple locations is fantastic. This means that projects and tasks aren't confined to only "live" in the location they were created. They can be displayed in multiple locations at once allowing different contributors and stakeholders to have access to the same items simultaneously without having to duplicate them. This was a big reason why I went with Wrike. Few other competitors have this architecture.
• The ability to add stakeholders without having it count towards your purchased user licenses. Wrike is a pricy platform so this definitely brings the cost down a litte.

Cons: • UI needs a lot of improvement:
- I should, at a glance, be able to immediately tell the difference between a folder, a project, and a task in every view that is available. Currently, they just blend together and it is very difficult to see any separation between these three items (in for example the Table view). This is THE biggest point of annoyance for me with Wrike. Other competitors in this price class have very clear visual interfaces with visually distinct screen elements. Adding an icon or other visual indicator to each item type would solve this very easily.
• The fact that the folder pane doesn't show in the List view by default when clicking a folder makes it difficult to provide folder information to a team. They simply won't know that a folder contains information unless they deliberately check. This is a big miss.
• The folder/project/task panel should be easier to open and close. The fact that I have to go into a submenu to close the panel is ridiculous. This seems like a small detail but UX/UI design issues like this can really drag down the user experience.
• Also, I should be able to do bulk changes from the Table view and not just the List view. These views are different enough to where this is an issue.
• Review and approval add-on feature is an almost necessary feature for creatives but way too expensive as an add-on. Wrike is already a pricy platform. These add-on costs feel very greedy.

Not My Favorite Product

Reviewed on 08/11/2019
Joelle L.
Director of Customer Success & Services
Computer Software, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
3/5
Overall
2/5
Ease of Use
3/5
Features & Functionality
1/5
Customer Support
1/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We had a good implementation specialist helping us to configure the product. It wasn't as easy to train others on it, so we weren't able to use it everywhere we wanted to. In some areas, it's intuitive, in others, it's very clumsy. A few things solidified my decision in discontinuing use of the software: At the end of the day, creating a project plan and moving between formats/views caused my plans to list in alphabetical order, then reset, then tasks disappeared, then reappeared. Tasks would move, then return to where they were, and then duplicate. This was a badexperience when you're trying to make a basic project plan, and I ended up in MS Project, then simply exported it for my immediate need. It was much simpler. Another reason was their lack of support. I had issues with the billing and customer success sides. At one point, our statements were being sent to the wrong person, after I had asked to be the main contact. Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice". I supposedly had access to a CSM, but they never called. When I asked to be contacted by a manager, I was told they would call me and they never did. I also ended up with a credit on the account, after they shut it down saying we hadn't paid

Pros: I liked the ability to collaborate, both internal and external. I also liked the Trello style boards for tasks, as well as the ability to mention people and easily improve communication flows. The implementation was decent.

Cons: The scheduling feature was very buggy, the drag and drop feature was not flexible, and the customer service was non existant. The billing wasn't right, they do not contact you unless they want something, and the product purpose can be replicated using other tools (Monday, MS Project, Excel/Trello)

Flexible tool for project management

Reviewed on 13/01/2020
Yohanna S.
Programmer
Computer Software, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source 
Source: GetApp
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
4/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: To have Wrike is to have a quick and efficient solution since it is easy to use and configure and makes it very easy to carry out the project management at the enterprise level thanks to the characteristics that it offers for said process.

Pros: Wrike is an easy to use tool and that makes it one of the reasons why I like it since it provides a very neat and clean interdaz where it is easy to navigate, with a very fast and simple configuration, so that each user can configure it without having to go to a technician for it, provides features that facilitate collaborative work for the development of projects and this is because with it you can manage the resources that are possessed as well as organize advantageously the projects that are standing when using features such as visualizing tasks using a dashboard or Gantt chart so that it adapts to the needs of each team.

Cons: According to the plan that some functions are chosen, they will be limited, so it is necessary to assess which of them best suits the team or company.