---
description: Discover the benefits and disadvantages of OMS Platform.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OMS Platform Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [eCommerce Software](/directory/3/ecommerce/software) > [OMS Platform](/software/75898/oms-platform)

# OMS Platform

Canonical: https://www.capterra.co.uk/software/75898/oms-platform

> Web-based solution that enables e-commerce through product storage, online transactions, customer support, order resolution and more.
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses OMS Platform?

E-commerce tool for medium and large enterprises which helps with order management, inventory management, customer relationship management, payment gateways and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: OMS
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$295.00
- **Pricing model**: Per User
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- CRM
- Catalog Management
- Email Marketing
- Inventory Management
- Order Management
- Returns Management
- SEO Management
- Shopping Cart

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [eCommerce Software](https://www.capterra.co.uk/directory/3/ecommerce/software)

## Alternatives

1. [Shopify](https://www.capterra.co.uk/software/83891/shopify) — 4.5/5 (6667 reviews)
2. [WooCommerce](https://www.capterra.co.uk/software/187800/woocommerce) — 4.5/5 (1040 reviews)
3. [Wix](https://www.capterra.co.uk/software/169007/wix) — 4.4/5 (10606 reviews)
4. [Squarespace](https://www.capterra.co.uk/software/143461/squarespace) — 4.5/5 (3384 reviews)
5. [TikTok](https://www.capterra.co.uk/software/1019949/tiktok) — 4.6/5 (627 reviews)

## Reviews

### "Detail Oriented" — 5.0/5

> **Verified Reviewer** | *10 March 2019* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: I love that this allows for detailed scheduling and record keeping. This program is easy to use, yet allows for a multitude of details.
> 
> **Cons**: Feels clunky to navigate at first, but after a bit, it began to become easier. There are a few glitchy processes that I would like to see improved such as options to archive data or to merge fields.
> 
> I use this program daily to register, schedule and keep track of clients information.

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### "A Decent Warehouse Management System" — 3.0/5

> **Shari** | *19 August 2022* | Consumer Services | Recommendation rating: 5.0/10
> 
> **Pros**: I've only used this software for about a month now and the admins are quite restrictive with what I have access to, but what I can do is enough to provide decent customer support. The software allows you to view orders your customers have placed through several different pathways (your direct website, amazon, etc), view tracking details surrounding those orders, assist with the return process (return \& refund, return \& replace, etc) and view the inventory of your products. You can also integrate your warehouses if you have multiple and seemingly they can update things from their side as well.
> 
> **Cons**: What I liked least about this software was its user interface. It may have been how my admins set it up, but it was incredibly old fashioned and almost outdated. It takes a while to load on start and each time you click on a tab, it opens another tab beside it (within the software, so not like - multiple chrome tabs). It can come in handy for some cases but just simply having that tab open and then being able to click 'back' out of it to the previous page is what most people are used to these days. You also have to X off each tab so as not to confuse them with your next search and have to manually clear your previous search so it's contents don't mess with your next one. What I also disliked was the inability to view escalated cases. No way to view their status to provide an ETR to anyone asking.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/75898/oms-platform)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/75898/OMS-Platform/> |
| en-AE | <https://www.capterra.ae/software/75898/oms-platform> |
| en-AU | <https://www.capterra.com.au/software/75898/oms-platform> |
| en-CA | <https://www.capterra.ca/software/75898/oms-platform> |
| en-GB | <https://www.capterra.co.uk/software/75898/oms-platform> |
| en-IE | <https://www.capterra.ie/software/75898/oms-platform> |
| en-IL | <https://www.capterra.co.il/software/75898/oms-platform> |
| en-IN | <https://www.capterra.in/software/75898/oms-platform> |
| en-NZ | <https://www.capterra.co.nz/software/75898/oms-platform> |
| en-SG | <https://www.capterra.com.sg/software/75898/oms-platform> |
| en-ZA | <https://www.capterra.co.za/software/75898/oms-platform> |

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