Who Uses Clarizen?

Collaborative work management is best suited for enterprise-level project managers, IT organizations and professional services teams that require powerful, flexible and intuitive project management.

What Is Clarizen?

Clarizen is a cloud-based collaborative work management solution. The only adaptive solution in the market, enterprises can quickly turn ideas into strategies, plans, and actions in order to respond to changing market conditions. Your teams can work the way they want and you'll have real time-visibility into all your work-streams. Keeping everyone engaged and focused so results are delivered faster and company goals & customer expectations are exceeded. Best suited for companies of 50+ employees

Clarizen Details

Clarizen

http://www.clarizen.com

Founded 2006

Clarizen video
Play
-thumb
-thumb
-thumb
-thumb
-thumb

Clarizen pricing overview

See pricing plans

Clarizen does not have a free version but does offer a free trial.


Free Version

No

Free Trial

Clarizen deployment and support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Clarizen Features

  • Billing & Invoicing
  • CRM
  • Client Portal
  • Collaboration Tools
  • Document Management
  • Portfolio Management
  • Project Management
  • Proposal Generation
  • Quote Management
  • Resource Management
  • Time & Expense Tracking

View full list of Professional Services Automation Software

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Collaboration Tools
  • Cost-to-Completion Tracking
  • Customisable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies

View full list of Project Management Software

  • Budgeting
  • Change Management
  • Collaboration
  • Dashboard
  • Milestone Tracking
  • Portfolio Management
  • Project Planning
  • Reporting/Analytics
  • Requirements Management
  • Resource Management
  • Task Management
  • Time & Expense Tracking

View full list of Project Portfolio Management Software

  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customisable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • No-Code
  • Task Management
  • Third Party Integrations
  • Workflow Configuration

View full list of Workflow Management Software

Clarizen Alternatives

More Clarizen alternatives

Clarizen Reviews for UK Users

Read all reviews

Overall rating

4.2/5

Average score

Ease of Use 4
Customer Service 4.3
Features 4.2
Value for Money 4.1

Review software

Share your experiences with other software buyers.

Write a Review!
Peter K.
Independent Consultant/Contractor
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 11/01/2018

"SAAS based project management platform, scalable, with team collaboration, great dash-boarding"

Pros: ease of use
scalable
Social
Service and Support
customizations
Updates
Adaptability
Financial Management

Cons: Cost
Agile framework needs attention
Reporting Graphs are limited in selection
limited amount of Graphs per report
Scheduling options are limited to 24 reports , 1 per hour

  • Reviewer Source 
  • Reviewed on 11/01/2018
Verified Reviewer
CEO
Marketing & Advertising, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 07/01/2020

"Full featured - but huge code base"

Comments: Good. It was a disaster switching to Redbooth, and it was a major upgrade from Basecamp. Maybe it was too big of a jump for a smaller organization.

Pros: It's like the rolls royce of project management systems. Super powerful and hard to really throw stones at the functionality.

Cons: The biggest learning curve because it has specific ways that it manages workflows. It's great. But you need a dedicated team member to just learn and train people on it.

  • Reviewer Source 
  • Reviewed on 07/01/2020
Jonathan O.
Corporate Business Planner
Automotive, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    1 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    1 /5
  • Customer Support
    2 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 09/05/2018

"PM tool is not bad, but integrated time/expense/invoice processing did not work."

Comments: We got very little benefit from this software, as it did not perform as expected.

Pros: Project management tool is comparable to MS Project. Users that are looking for a subscription PM product rather than purchasing MS Project may benefit from this software, but I am not sure if all PM features are available out-of-the-box at cheaper subscription levels.

Cons: Although the PM tool is comparable to MS Project, it also comes with a level of complication also comparable to MS Project. Full functionality of PM (i.e. including resource management) requires buy-in by all departments/users in the company, and this is difficult to acheive in large or diverse organizations. Our company implemeted this software with the goal of bringing project management together with time reporting, expense reporting, and invoice processing. The purpose of implementing Clarizen was to have a centralized system where we could report project status by including all relevant metrics on the project in a list or detailed view, e.g. planned time vs. actual time, planned cost vs. actual cost, and project manager comments/narrative on goal vs. result. This purpose was never realized. Clarizen underestimated the work effort to develop customizations, which resulted in the time module never being completed, the expense/invoice modules were cumbersome to use, the related approval workflows had many problems, and support from Clarizen management was almost non-existent. We are now taking a different approach. No longer do we believe that one system can handle all our needs, and so we have adopted different systems with some integration between them to try to bring together all project-related data.

  • Reviewer Source 
  • Reviewed on 09/05/2018
Sean F.
Technical Project Manager III
Hospital & Health Care, 1,001-5,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    Unrated
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 21/01/2016

"A mostly positive experience."

Comments: We are implementing Clarizen as a project management tool for the entire organization but starting in the Information Technology and Performance Improvement departments. Our goal is to capture all project requests and projects in one place for review, approval, management, and reporting. Clarizen has mostly met our expectations so far. Most of the items that have not met our expectations are minor. We are still early in our implementation so there are still lessons to learn in our journey.

Pros: 1. Unlimited email-only users. Resources that infrequently or rarely work on projects can report progress via email without consuming an expensive license.
2. Email and/or API integration with work order systems. Clarizen doesn't charge an expensive license to integrate it with other systems.
3. A modern-looking user interface with an emphasis on social media-like collaboration.
4. Lots of options for charts and graphs for reporting.
5. Can import spreadsheets and MS Project workplans.
6. Lots of training and support webinars every week.
7. Pre-recorded online training via the Clarizen University.

Cons: 1. Support seems slow to respond to support requests.
2. There is currently a bug they haven't fixed yet that requires you to keep resetting column widths in reports and dashboards. They don't stick.
3. Their online self-help knowledge base seems new and thin.
4. They don't have a feature I used in other project management software to identify the last (most recent) note, comment, etc. on an item. This can be worked around via user training or some custom workflow programming but it would be nice if they built it in as others have.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 21/01/2016
Bryce V.
Managing Member
Computer Software, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 12/12/2018

"Everything we needed to take our team to the next level"

Comments: We needed to evaluate how we could best deliver a quick first time to value for our customers on our implementation team.

Pros: Clarizen enabled our team to effectively manage the numerous projects we had while surfacing the insights we needed to make business decisions.

Cons: Like any software that is aimed at solving complex business problems, Clarizen had so many features that it became overwhelming to our team during implementation. When a business has to undergo major changes to their operations, it needs the transition to be as easy as possible. This is more of a critique for most large software solutions as opposed to just Clarizen.

  • Reviewer Source 
  • Reviewed on 12/12/2018