--- description: Discover the benefits and disadvantages of Avalara. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Avalara Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Accounting Software](/directory/1/accounting/software) > [Avalara](/software/75673/avatax) # Avalara Canonical: https://www.capterra.co.uk/software/75673/avatax Page: 1 / 16\ Next: [Next page](https://www.capterra.co.uk/software/75673/avatax?page=2) > Avalara automates your global tax and compliance tasks for speed, accuracy, and scale. > > Verdict: Rated **4.0/5** by 365 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Avalara? Avalara is used by retailers, manufacturers, software companies, hospitality businesses, accounting firms, communications providers, and international traders. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 365 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Avalara - **Founded**: 2004 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Core Compliance: $79/state/month - Avalara AvaTax with AvaTax Exemptions for exemption management - Avalara Managed Returns — filing, remittance, and notice management - Compliance support and audit readiness - Business system integrations (ERP, ecommerce, accounting) - Nexus monitoring across all 50 states \*Annual revenue less than $50M; Limited integrations Core Compliance + SST Services: $69/state/month - Everything in Core Compliance package - SST program enrollment - State-sponsored registration in participating SST states - Tax calculation in SST states — state-funded for qualifying sellers - Returns filing and remittance in participating states — states cover the cost - Avalara-backed liability for calculation errors in participating SST states - Audit support — audit inquiries handled by Avalara on your behalf - Single registration ID across all participating SST states \*Annual revenue less than $50M; Limited integrations Custom: - A solution configured to your specific business scope and compliance needs - Advanced compliance support for complex tax scenarios - Multi-entity management and consolidated reporting - Customized services and workflow configuration - Dedicated compliance guidance and support \*Custom plans are flexible and include integration with the systems your business uses. Avalara has 1,400+ signed partner integrations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Portuguese - **Available Countries**: Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, United Kingdom, United States ## Features - Accounts Payable - Accounts Receivable - Audit Trail - Bank Reconciliation - Billing & Invoicing - Compliance Management - Corporate/Business - Data Import/Export - Document Management - Electronic Filing - Exemption Management - Financial Reporting - General Ledger - Multi-Currency - Purchase Order Management - Reporting/Analytics - Sales Tax Management - Tax Calculation - Tax Compliance - Tax Filing - Tax Management - Transaction Tracking - Value Added Tax (VAT) - Workflow Automation ## Integrations (32 total) - Acumatica Cloud ERP - Adobe Commerce - BigCommerce - Drupal - Dynamics 365 - Dynamics 365 Business Central - Enterprise - Epicor Advanced MES - EtsyHunt - Infor CloudSuite - MYOB Acumatica - Mandata TMS - NetSuite - Pinnacle Cart - PrestaShop ... and 17 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Accounting Software](https://www.capterra.co.uk/directory/1/accounting/software) ## Related Categories - [Sales Tax Software](https://www.capterra.co.uk/directory/30970/sales-tax/software) - [Accounting Software](https://www.capterra.co.uk/directory/1/accounting/software) - [Corporate Tax Software](https://www.capterra.co.uk/directory/31560/corporate-tax/software) ## Alternatives 1. [hellotax](https://www.capterra.co.uk/software/187594/hellotax) — 4.7/5 (113 reviews) 2. [QuickBooks Online](https://www.capterra.co.uk/software/141374/quickbooks-online) — 4.3/5 (8539 reviews) 3. [QuickBooks Online Advanced](https://www.capterra.co.uk/software/189398/quickbooks-online) — 4.4/5 (1050 reviews) 4. [QuickBooks Enterprise](https://www.capterra.co.uk/software/46497/quickbooks-enterprise) — 4.5/5 (20687 reviews) 5. [123 Sheets](https://www.capterra.co.uk/software/185126/123-sheets) — 4.7/5 (222 reviews) ## Reviews ### "Extremely helpful in navigating the ins-and-outs of US sales tax" — 4.0/5 > **Nico** | *30 May 2025* | Medical Devices | Recommendation rating: 9.0/10 > > **Pros**: Extremely helpful in navigating the ins-and-outs of US sales tax. From registering for sales tax in any US State to submitting returns, certificate management and generate reporting. > > **Cons**: It takes a bit to undestand how the system work, especially for non US, but after that it's a walk in the park > > As a Uk company with a presence in the US we needed help to understand and US sales tax procedures, and after enquiring a few consultants and CPA's they all recommended Avalara. We then got in touch with them and organised the onboarding, which was a bit of a lenghty process, however once we launched it we never looked back. ----- ### "Save your money" — 1.0/5 > **Deborah** | *13 February 2025* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: Nothing, this was sold based on ease and integration, integration resulted in transaction coming through twice > > **Cons**: Didn’t work properly, support useless and didn’t fix, I spent hours each month going through line by line correcting > > Awful wouldn’t recommend to my worst enemy ----- ### "Reliable Tax Automation for Growing Ecommerce Businesses" — 5.0/5 > **Sonu** | *18 May 2026* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: Avalara has made tax management much easier across multiple regions and sales channels. The automation around sales tax calculations, invoicing, and compliance reporting saves a significant amount of manual work for our finance team. Integration with ERP and ecommerce platforms is strong, and once configured properly, it runs reliably in the background. It has also helped reduce errors and improved confidence during audits and reconciliations. > > **Cons**: The initial setup and learning curve can be quite complex, especially for businesses operating across multiple entities or countries. Some configuration areas are not very intuitive, and troubleshooting tax mapping issues can take time. Support response times can vary depending on the issue complexity. > > Overall, our experience with Avalara has been very positive. It provides strong value for money for medium to large businesses dealing with complex tax requirements. The platform improves efficiency for payroll-related tax handling, invoicing accuracy, and compliance management while reducing manual intervention. It is particularly useful for ecommerce and multi-subsidiary environments where tax compliance can otherwise become difficult to manage. Team collaboration has also improved because finance and operations teams can work from a more standardized process. ----- ### "Frustrating Experience & Poor Support" — 1.0/5 > **Katherine** | *8 August 2025* | Medical Devices | Recommendation rating: 0.0/10 > > **Pros**: Large, established company with recognizable brand Prebuilt Salesforce package (no need to build from scratch) Basic functionality works for straightforward tax setups > > **Cons**: Support team lacks knowledge for even basic Salesforce mapping issues Pushed to upgrade to costly Technical Account Manager with no added value Long-standing issues remain unresolved (case open for nearly a year) Only solution offered is “upgrade the installed package,” which never fixes the problem Installed package contains locked-down flows, Apex classes, and process builders with errors that admins cannot update > > Our experience with Avalara Sales Cloud has been extremely disappointing. Their Support team lacks the knowledge to troubleshoot even basic Salesforce mapping issues. From the start, we were told the only way to resolve our issue was to upgrade to a Technical Account Manager—an extra monthly cost—yet this “premium” support is no better than the free package (which isn’t saying much). I’ve had an open case for nearly a year, and their only repeated suggestion is to “upgrade the installed package,” which has never resolved the problem. The installed package contains locked-down flows, Apex classes, and process builders that have errors, but cannot be modified by admins. I’ve escalated to both our Account Manager and Customer Success Manager, only to be sent back to the TAM team, creating a frustrating cycle with no real solutions. If you’re looking for a partner who can actually troubleshoot and resolve Salesforce integration issues, look elsewhere. ----- ### "Must have tool for US tax compliance operating in overseas" — 4.0/5 > **Gabby** | *27 May 2026* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: Ability to calculate US tax without having to worry about it. It has seamless connection to Netsuite so easy to use > > **Cons**: Cost can be a burden for small company and customer service can improve but I find it mainly it is related to the time difference ----- Page: 1 / 16\ Next: [Next page](https://www.capterra.co.uk/software/75673/avatax?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/75673/avatax) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data