What Is Fiix?

Fiix, a Rockwell Automation company, is the #1 maintenance management platform. It combines asset, work order, and parts management tools with high-powered cloud and mobile capabilities, the most open integration network, and AI-driven insights. Get a complete view of work, parts, costs, schedules, and KPIs. Connect shop floor IoT solutions and corporate IT systems to improve asset performance, communication, business results, and sustainability. Join over 3,000 companies using Fiix.

Who Uses Fiix?

Fiix's CMMS software is the easiest way to plan, track, and optimize maintenance in manufacturing (discrete and process), oil and gas, utilities, construction, warehousing, distribution, and more.

Fiix Details

Rockwell Automation

Founded in 2008

Fiix pricing

Starting Price:

US$45.00/month
  • Yes, has free trial
  • Yes, has free version

Fiix has a free version and offers a free trial. Fiix paid version starts at US$45.00/month.

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Fiix Details

Rockwell Automation

Founded in 2008

Fiix videos and images

Fiix video
Fiix Software - Dashboard - thumbnail
Fiix Software - Work Orders - thumbnail
Fiix Software - Asset Management - thumbnail
Fiix Software - Mobile App - thumbnail
Fiix Software - Work Order Portal - thumbnail

Fiix deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Features of Fiix

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Calendar Management
  • Check-in/Check-out
  • Compliance Management
  • Contract/License Management
  • Cost Tracking
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Depreciation Management
  • Dispatch Management
  • Disposal Management
  • Document Management
  • Equipment Maintenance
  • Equipment Tracking
  • Fixed Asset Management
  • Historical Reporting
  • IT Asset Tracking
  • Inventory Management
  • Inventory Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Purchase Order Management
  • RFID Scanning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Search/Filter
  • Status Tracking
  • Tagging
  • Third Party Integrations
  • User Management
  • Work Order Management
  • Workflow Management

View full list of Asset Tracking Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Assignment Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Calendar Management
  • Compliance Management
  • Components Tracking
  • Cost Tracking
  • Customisable Reports
  • Customizable Fields
  • Document Management
  • Employee Management
  • Equipment Maintenance
  • For Airlines
  • Historical Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Labor Cost Reporting
  • Logbook Tracking
  • Maintenance Scheduling
  • Manuals
  • Monitoring
  • Multi-Location
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Repair Tracking
  • Reporting & Statistics
  • Service History
  • Status Tracking
  • Task Management
  • Third Party Integrations
  • Work Order Management
  • Workflow Management

View full list of Aviation Maintenance Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Calendar Management
  • Commercial Properties
  • Contract/License Management
  • Customer Database
  • Customisable Forms
  • Customisable Reports
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Equipment Maintenance
  • Facility Scheduling
  • Fixed Asset Management
  • Historical Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Service History
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Vendor Management
  • Work Order Management
  • Workflow Management

View full list of Building Maintenance Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Calendar Management
  • Calibration Management
  • Compliance Management
  • Contract/License Management
  • Cost Tracking
  • Customisable Reports
  • Customizable Fields
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Equipment Tracking
  • Facility Scheduling
  • Fixed Asset Management
  • Historical Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Key & Lock Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Real Time Data
  • Reporting & Statistics
  • Scheduling
  • Service History
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Vendor Management
  • Work History
  • Work Order Management
  • Workflow Management

View full list of CMMS Software

  • AI/Machine Learning
  • Activity Dashboard
  • Activity Tracking
  • Asset Categorisation
  • Asset Lifecycle Management
  • Asset Planning
  • Audit Management
  • Barcode / Ticket Scanning
  • Budgeting/Forecasting
  • Compliance Management
  • Cost Tracking
  • Document Management
  • Energy Management
  • Equipment Management
  • Equipment Tracking
  • Facility Management
  • Fixed Asset Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • IoT Device Management
  • KPI Monitoring
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • Parts Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Reporting & Statistics
  • Software License Management
  • Task Scheduling
  • Third Party Integrations
  • Utilisation Reporting
  • Warranty Tracking
  • Work Order Management
  • Workflow Management

View full list of EAM Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Calendar Management
  • Compliance Management
  • Customer Database
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Equipment Tracking
  • Fixed Asset Management
  • For Mechanical Equipment
  • GPS
  • Historical Reporting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Maintenance Scheduling
  • Monitoring
  • Multi-Location
  • Preventive Maintenance
  • Purchase Order Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Status Tracking
  • Task Scheduling
  • Third Party Integrations
  • Warranty Tracking
  • Work Order Management
  • Workflow Management

View full list of Equipment Maintenance Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Calendar Management
  • Commercial Properties
  • Compliance Management
  • Contract/License Management
  • Customisable Forms
  • Customisable Reports
  • Data Import/Export
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Equipment Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Schools
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Maintenance Management
  • Maintenance Scheduling
  • Multi-Location
  • Preventive Maintenance
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Room Scheduling
  • Space Management
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Vendor Management
  • Visitor Management
  • Work Order Management
  • Workflow Management

View full list of Facility Management Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Accounting
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Calendar Management
  • Compliance Management
  • Contract/License Management
  • Cost Tracking
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Depreciation Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Equipment Tracking
  • Fixed Asset Management
  • Historical Reporting
  • IT Asset Tracking
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Purchase Order Management
  • RFID Scanning
  • Real Time Data
  • Remote Access/Control
  • Reporting & Statistics
  • Resource Management
  • Role-Based Permissions
  • Status Tracking
  • Task Management
  • Third Party Integrations
  • User Management
  • Work Order Management
  • Workflow Management

View full list of Fixed Asset Management Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Calendar Management
  • Calibration Management
  • Compliance Management
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Equipment Tracking
  • Fixed Asset Management
  • Historical Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Key & Lock Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Service History
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Work Order Management
  • Workflow Management

View full list of Maintenance Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Barcode / Ticket Scanning
  • Benchmarking
  • Business Process Control
  • Collaboration Tools
  • Compliance Tracking
  • Cost Tracking
  • Customisable Dashboard
  • Customisable Reports
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualisation
  • Document Management
  • Downtime Tracking
  • Historical Trend Analysis
  • KPI Monitoring
  • Loss Tracking
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Mobile Access
  • Performance Metrics
  • Productivity Analysis
  • Quality Management
  • Real Time Analytics
  • Real Time Monitoring
  • Resource Management
  • Root Cause Analysis
  • Status Tracking
  • Third Party Integrations
  • Traceability
  • Utilisation Reporting
  • Work Order Management
  • Workflow Management

View full list of OEE Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Calendar Management
  • Check-in/Check-out
  • Compliance Management
  • Contract/License Management
  • Cost Tracking
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Equipment Tracking
  • Fixed Asset Management
  • Historical Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • Vendor Management
  • Work Order Management
  • Workflow Management

View full list of Preventive Maintenance Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Asset Images
  • Asset Library
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Calendar Management
  • Calibration Management
  • Check-in/Check-out
  • Compliance Management
  • Cost Tracking
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Equipment Tracking
  • Fixed Asset Management
  • Historical Reporting
  • IT Asset Tracking
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Labeling
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • Purchase Order Management
  • RFID Scanning
  • Reminders
  • Reporting & Statistics
  • Scheduled / Automated Reports
  • Status Tracking
  • Task Scheduling
  • User Management
  • Work Order Management
  • Workflow Management

View full list of Tool Management Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Calendar Management
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Equipment Maintenance
  • Estimating
  • Historical Reporting
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • Preventive Maintenance
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Search/Filter
  • Task Scheduling
  • Third Party Integrations
  • Work Order Creation
  • Work Order Management
  • Workflow Management

View full list of Work Order Software

Alternatives to Fiix

More Fiix alternatives

Reviews of Fiix

Read all 533 reviews

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.4
Features
4.2
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
James A.
James A.
NA World class Manufacturing Manager in US
Verified LinkedIn User
Industrial Automation, 501-1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Fiix Fixed our Maintenance Organization

5 last year

Pros:

Fiix is an incredible package for companies looking for a flexible CMMS. The Work Order System and it's flexibility to schedule tickets to Machines, Assets or Projects is very useful in our organization. We have a smaller maintenance department so we mix our activities with both in-house and contracted technicians. The Work Order system allows for us to assign an open ticket to a project that can then be tracked and closed after the vendor has completed the work.

Cons:

When it comes to a downside to this software I haven't really found one yet. The customer service and flexibility has made it very easy to transition. If I had to point to one thing it would be that we could reuse some of our field names from the old database, but this was easily overcome by a great on-boarding. experience

Alternatives Considered: IBM Maximo, SAP SuccessFactors HCM Suite and SyteLine

Reasons for Choosing Fiix: We made the switch because our home grown system became to cumbersome for tracking what needed to be done. It was very dependent on the maintenance department knowing the schedule because the was no scheduling feature. Managing the activities that were aging was lost to upper management and breakdowns became our bottleneck.

Switched From: Oracle Database

Reasons for Switching to Fiix: I have been in maintenance systems for nearly 25 years. I have been on the ground floor creating sytems(TMS), reworking systems for companies (Infor and Oracle), and installing new systems(Maximo). Fiix, offered my company a cloud based system that was very flexible, had a great scheduling system, adaptable database tables, excellent Work Order system, Templates for easy upload of older data, easy to understand graphical interface, and Superior Customer service, support and experience team. In short it is everything I would have wanted if I had created a new system from the ground up. Fiix has Fixed our maintenance needs and more.

Ryan H.
HVAC Department Lead in US
Construction, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

This will carry us through scaling up

5 last year

Comments: I generally love the platform and its capacity/depth for our assets. This will likely be moved over into our other departments (Machinery, Construction) as I finish developing and implementing this for our HVAC PM department.

Pros:

I love the cross-integration between my field technicians, accounting, and warehousing. My equipment has all of the attached parts information that relates back to my warehouse as we consume materials and notifies my accounting and warehousing teams when we're below our required threshold. This is incredible software, it's able to keep all of our invoicing together and associate it with a track record of each part's purchasing history and cost over time. Very excited to use this to its fullest.

Cons:

There are some things that would be nice for the initialization phase of creating all of the assets, namely that "save and create another" asset should carry over much of the prior item's data. For those of us without a csv to upload into Fiix, it seems easiest to go through each plant by asset type, so much of the data stays the same from asset to asset, until that type is finished. Often times, I ended up going back through to double check my new assets before moving on to creating the next new type of asset (i.e. AHU to RTU to MAU, etc. ). Also, it would be nice to have a standard daily report that can include a technician's work from the day, including the actual photos uploaded by them, and have it sent to a set list of email addresses.

Verified Reviewer
Sr. Mechanical Engineer in US
Verified LinkedIn User
Electrical/Electronic Manufacturing, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Good value for the pricing.

3 last year

Comments: Billing and subscription service has been easy to navigate.
If an issue cannot be resolved quickly , Fiix has been helpful to find a work-around.
In general, Fiix is slow to respond to customer service requests and feature additions.

Pros:

Work orders are easy to generate and scheduled maintenance setup is straightforward. Nested PMs and event triggers are great for "if-then" scenarios where more work is required based on the results of a regular PM. Reports are customizable with the upper-tier account. Inventory management is quick and easy when the system is used on a tablet or smart device. The mobile app is easy to set up and use. Permissions for highly customizable for user groups.

Cons:

Asset codes and model number are not visible on the asset list; The user has to view the asset to see the information. Only a Grainger account can be linked for inventory lookup. Most inventory cannot be populated automatically by part number. However, in Fiix's defense, it may be difficult to get permission from vendors. The report writer uses SQL code, but all of the SQL functions are not available in the interface. WO review and approval from technician to engineer to management is not automated.

Alternatives Considered: IBM Maximo and eMaint CMMS

Reasons for Switching to Fiix: Cost and functionality.

Thom R.
Maintenance Supervisor in Canada
Automotive, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

FIIX software

4 3 months ago

Comments: Good

Pros:

ease of use and tech support and the training from the service techs

Cons:

Most of the reports that we need to use are in the next higher tier. Have to do many work arounds to generate the reports I need

Aaron D.
Manufacturing Engineer in US
Electrical/Electronic Manufacturing, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

14 months into FIIX use

4 11 months ago

Comments: Overall experience, we received a product we could quickly and easily fill but then with further review most of that info needs to change and be improved. Once again I think the software needs a bit more standard structure for initial asset inputs. I think an onsite installer with more practical manufacturing environment would have also helped. One example, we were told to set each PM completion time to 10% of PM frequency which is basically impossible in our field. A Monthly PM only allows 3 days to complete when all Maintenance teams would expect to be compliant to complete PM at anytime within the 30 days in each month.

Pros:

The open architecture and ease of adding assets and PMs

Cons:

The same as what we originally liked. The open architecture allows users to create assets without much of the info needed within a PM system. Asset creation should be more structured and then allow additional inputs for special info but asset should require info about model serial number purchase and current cost. Since we began the entries without this info, I can add it later but info won't be standard for all assets unless I remove each and add back once I determine all info needed for each. It was nice not to need this info in beginning but makes the product I have less useful that it would have been if we were forced to add this standard information from the begining

Alternatives Considered: MPulse, ManagerPlus, SyteLine, eMaint CMMS and Infor CloudSuite EAM

Reasons for Switching to Fiix: Two sister plants recently began using this software and the hope was to be able to put all plants under one umbrella