Who Uses Fiix?

Fiix's CMMS software is the easiest way to plan, track, and optimize maintenance in manufacturing (discrete and process), oil and gas, utilities, construction, warehousing, distribution, and more.

What Is Fiix?

Fiix's cloud-based CMMS software is the easiest way to plan, track, and optimize maintenance. Fiix partners with you to organize assets and inventory, manage work, connect to business systems, and make data-driven decisions. We help you get a 360-degree view of work, parts, costs, schedules, and KPIs with customizable dashboards and reports. Our technician-focused desktop and mobile applications help you create, schedule, prioritize, and be notified of tasks from anywhere, even when offline.

Fiix Details

Fiix

https://www.fiixsoftware.com/

Founded 2008

Fiix Pricing Overview

Fiix has a free version and offers a free trial. Fiix paid version starts at US$40.00/month.

Starting Price

US$40.00/month

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

Fiix Features

Asset Tracking Software
Activity Tracking
Audit Trail
Barcoding/RFID
Check-in/Check-out
Depreciation Management
Disposal Management
Location Tracking
Reservations Management
Asset Tracking
Billing & Invoicing
Commercial Properties
Inspection Management
Inventory Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Preventive Maintenance
Reporting/Analytics
Residential Properties
Service History Tracking
Technician Management
Work Order Management
Billing & Invoicing
Calibration Management
Inventory Management
Key & Lock Management
Mobile Access
Preventive Maintenance
Service History Tracking
Technician Management
CMMS
Energy Management
Equipment Management
Facility Management
IT Asset Management
Inventory Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management
Work Order Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management
Commercial Properties
Equipment Management
Facility Scheduling
Fixed Asset Management
For Schools
Incident Management
Inspection Management
Inventory Control
Preventive Maintenance
Residential Properties
Room Scheduling
Space Management
Vendor Management
Visitor Management
Work Order Management
Asset Accounting
Asset Lifecycle Management
Audit Trail
Barcoding/RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Asset Tracking
Billing & Invoicing
Calibration Management
Inventory Management
Key & Lock Management
Mobile Access
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management
Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management
Benchmarking
Cost Tracking
Downtime Tracking
Historical Reporting
Performance Metrics
Quality Control
Real Time Reporting
Root Cause Analysis
Trend Analysis
Work Order Management
Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes/Estimates
Recurring Appointments
Routing
Scheduling
Work Order Creation

Fiix Reviews for UK Users

Showing 5 of 324 reviews

Overall
4.5/5
Ease of Use
4.4/5
Customer Service
4.4/5
Features
4.3/5
Value for Money
4.4/5
Ewen L.
Freshwater Engineering Manager
Fishery, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/10/2017

"FIIX software was easy to setup and implement. My engineers have taken to it like a duck to water. "

Comments: Have not failed an internal or external audit since it was installed.
Breakdowns have gone down since its implementation

Pros: Being able to track how many times an asset needs repairing
The ability to move assets from site to site
Seeing at a glance how each site is performing with regards to schedule maintenance and breakdowns
Keeping track of costs and parts being being used
Ease of each engineer preparing for task for the week ahead
Being able to run out reports for audits
Proving to auditors that each asset is being maintained in a timely manner
Software is constantly updated
Backup support is proactive and respond within a day every time

Cons: Not being able to change the dashboard colours

  • Reviewer Source 
  • Reviewed on 20/10/2017
Alex E.
Terminal Manager
Farming, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 11/03/2020

"Great way to track essential information in an age where large volumes of data need tracked."

Comments: I cant even begin to guess how much paper Fiix has saved me. It has allowed me to keep a much closer eye on equipment maintenance and best of all, things actually get recorded that they were completed. Excellent!

Pros: I like the inventory and cost tracking features, work order history and equipment information features. I love being able to store relevant documents or photos right with the asset that they belong with

Cons: I would like to see integrations with more suppliers, such as amazon business, mcmaster carr, or even the ability to integrate with other more local suppliers

  • Reviewer Source 
  • Reviewed on 11/03/2020
Steve D.
Maintenance Manager
Food Production, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 03/06/2020

"Fiix review 6-3-20"

Comments: pleasing just learning the system and getting things set up . This system was dropped in my lap with no other training so the problems i am having is probably from lack of knowledge.

Pros: it is very in depth on the asset side but a little hard to modify once the asset has been set up or to remove some things or change the description... Maybe from lack of knowledge of the system or access but still hard to modify changes to assets and equipment.

Cons: Hard to navigate through when setting up and making changes.

Vendor Response

by Fiix on 24/06/2020

Hi Steve. You may be interested in our complimentary online training webinars. There are 6 different courses, designed to onboard new team members using the Fiix CMMS, or to give existing users a refresher on the basics. The courses focus on broader product knowledge rather than specific implementations, and they're run by a live facilitator who can help answer your questions. You can view the course topics and sign up here:
https://helpdesk.fiixsoftware.com/hc/en-us/articles/360042583091-Online-Introductory-Training?_ga=2.44954532.1056544021.1592849192-91338968.1578424739

Additionally, your customer success manager will be in touch to make sure that you have all the resources you need to become a pro with your Fiix CMMS!

  • Reviewer Source 
  • Reviewed on 03/06/2020
Dennis P.
Maintenance Manager
Plastics, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    1/5
  • Features & Functionality
    4/5
  • Customer Support
    2/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 05/03/2020

"OH....FIIX!!!"

Comments: Overall the experience has been challenging. Migrating inventory data from one system to another was an epic failure. It ended up being useless data and all had to be re-entered.

Pros: Once configured, the reports are great. Design and setup for the reports is like rocket science.

Cons: All the date entry points must be opened by clicking on this little bitty drop down arrow. Work orders and PO's can only be sent to one single email address as opposed to the option to send to multiples.

Vendor Response

by Fiix on 24/06/2020

Hi Dennis. Thank you for your feedback. Your comments regarding our report builder have been heard loud and clear and the product team is working on an improved user experience to be rolled out in 2020. Your customer success manager will be in touch to review these upcoming changes with you and address your other concerns.

  • Reviewer Source 
  • Reviewed on 05/03/2020
Dave C.
Project Architect
Facilities Services, 5,001-10,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 16/03/2020

"Addresses a recognized need"

Comments: Overall, our only shortcoming with the software is getting the entire organization to buy in! Currently, we're only about 25% engaged across our system, but our need is much, much greater. For those that are utilizing the software package they have found efficiencies and tracking abilities not previously experienced, or that could provide much more in-depth information for budgeting and scheduling standpoints on facility management of our properties.

Pros: The capability of the Fiix CMMS package is very much similar to other software for maintenance management. Ease of use is clearly the most appealing characteristic of Fiix! Even if the items out of the box don't exactly fit your circumstance, with a bit of forethought this software will still serve your needs.

Cons: While the training assistance and videos within the software are helpful, like most software packages is you have the developer providing the guidance and instruction. What I have found in most software is the need for the training and assistance to come from someone who's not so connected to the product. Training and such needs to be conveyed in language that is not developer speak, that is more from a novice viewpoint.

  • Reviewer Source 
  • Reviewed on 16/03/2020