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What is Webex?

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads – Webex Suite brings together Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one collaboration experience to maximize productivity and teamwork. With a variety of collaboration features, Webex Suite helps bridge the gap between office and remote workers, remove language barriers, and overcome time zone differences. Enjoy the flexibility to work from anywhere and to keep teams focused and engaged with unified, intuitive experiences and integrated AI across the entire suite.

All workloads in the Webex Suite can be managed via the single-pane-of-glass administration portal, Control Hub. It also allows you to protect your teams’ data and privacy with enterprise-grade security built in from the ground up.

Who Uses Webex?

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in.

Webex Software - Webex message highlights
Webex Software - Webex meetings

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Reviews of Webex

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.2
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
David
David
IT Director in US
Verified LinkedIn User
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Host Meetings Professionally!

5.0 5 years ago

Comments: Cisco WebEx keeps our meetings professional for both internal users and clients we work with! We've noticed that most people are familiar with the software and have used it before so it makes hosting meetings even easier.

Pros:

WebEx is really easy to use and setup! From both the view point of the admin setting up a meeting or an end user who was invited to a meeting, it's all really simple! I especially enjoy how WebEx will automatically adjust for time zone changes since many meetings I'm joining or hosting are with people on the other side of the country. Screen sharing also works really well, usually I'd experience some bandwidth issues with other software but for some reason WebEx works wonderfully!

Cons:

The only con I can think of is that sometimes if I'm joining a meeting that I have scheduled in my Google Calendar it won't work correctly. It should be able to load the meeting invite and join as intended but I usually find myself having to manually enter the meeting ID, attendee ID, and passcode.

Verified Reviewer
Verified LinkedIn User
Food & Beverages, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Best-in-class corporate audio/ video meetings and chat

5.0 3 weeks ago New

Comments: Exceptional chat/ audio/ video platform for corporations.

Pros:

The overall product robustness, quality, and security. The corporate look-&-feel. The smooth and user-experience oriented intragration with Google Calendar. One single app for all (Cisco Webex app). The PC client and mobile app sync.

Cons:

Hard to find one since it has met all the requirements.

Ennio
ASPP in Italy
Civil Engineering, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

WEBEX EASY TO SHARE EASY TO CALL

3.0 2 weeks ago New

Pros:

It is an excellent program for organizing video calls but also for following lessons

Cons:

It is not as intuitive and easy to use as some similar programs

Yazan
Sr Collaboration Engineer in Saudi Arabia
Computer Networking, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

webex best meeting platform

5.0 last month New

Comments: very good experience I prefer webex rather than zoom or Microsoft teams

Pros:

video conferencing screen sharing control remote desktop with copy/paste feature noise cancellation for background noise and background speech

Cons:

sometimes they change the GUI which make it harder to user/ not very user friendly

Tucker
Financial Planner in Canada
Financial Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Using WebEx for calling, nothing else

4.0 3 months ago

Comments: I have had no issues with WebEx, nothing negative or overly positive experience, you get what you pay for

Pros:

Ease of use and mobile usage as well as computer use.

Cons:

Other features are clunky, user interface could be nicer.