What is Webex?

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, inclusive and intelligent experience.

Make meetings more interactive and engaging
• Reduce disruptions with background noise removal and voice enhancement
• Enable audiences to share their reactions with animated emojis and gesture recognition
• Improve audience engagement with next-gen dynamic polling and Q&A by Slido
• Customize the stage layout to focus on the content and people that matters most

Who Uses Webex?

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Where can Webex be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Cisco
  • Founded in 2010
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 4 others

Languages

Chinese, English, French, German, Italian and 5 others

Webex pricing

Starting Price:

US$13.50/month
  • Yes, has free trial
  • Yes, has free version

Webex has a free version and offers a free trial. Webex paid version starts at US$13.50/month.

About the vendor

  • Cisco
  • Founded in 2010
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 4 others

Languages

Chinese, English, French, German, Italian and 5 others

Webex videos and images

Webex Software - Webex message highlights
Webex Software - Webex meetings
View 3 more
Webex video
Webex Software - Webex message highlights
Webex Software - Webex meetings

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Features of Webex

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Application Encryption
  • Audience Analytics
  • Audience Engagement
  • Audio Calls
  • Auto Framing
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Transcription
  • Brainstorming
  • Brand Management
  • Calendar Management
  • Call Centre Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Content Management
  • Customisable Branding
  • Customisable Reports
  • Desktop / Browser Sharing
  • Diagnostic Tools
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Electronic Hand Raising
  • Email Management
  • Event Management
  • File Sharing
  • For Cloud Phone Systems
  • For Small Businesses
  • HD Audio/Video
  • Host Controls
  • IVR / Voice Recognition
  • Live Chat
  • Live Streaming Production
  • Meeting Management
  • Mobile Access
  • Mobile Screen Sharing
  • Multi hosts
  • Multi-Channel Communication
  • Multiple Camera Feeds
  • On-Demand Recording
  • Online Voice Transmission
  • PBX
  • Performance Metrics
  • Performance Monitoring
  • Polls/Voting
  • Presentation Streaming
  • Presenter Control Management
  • Private Chat
  • Q&A Management
  • Queue Management
  • Real Time Analytics
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Broadcasting
  • Recording
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Session Recording
  • Single Sign On
  • Social Media Streaming
  • Softphone Software
  • Support Ticket Management
  • Task Management
  • Third Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Virtual Backgrounds
  • Voice Mail
  • Voicemail Transcription

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Skype is Microsoft's own VoIP software for free Internet telephony, video conferencing, messaging, and chat services.
Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.
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Ridiculously simple screen sharing tool for meetings on the fly. Get everybody on the same page, when they're not in the same room!
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AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure Remote Support.

Reviews of Webex

Average score

Overall
4.4
Ease of Use
4.2
Customer Service
4.2
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Kelly m B.
Kelly m B.
System Engineer in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

It's simple to use and facilitates teamwork

4 2 months ago New

Comments: Using Webex, video conferencing is a simple and straightforward process. I've used Webex to participate in interviews and instructional webinars, among other things. Installation and use across many devices is really simple and functional.

Pros:

Its user role administration is simple to use, and its functions are not complicated, but rather straightforward. When preparing a presentation, I really appreciate the annotate feature. Additionally, the program offers real-time translation as well as subtitling capabilities. I appreciate that the program is simple to set up and that it is simple to communicate with colleagues all around the world.

Cons:

When used on mobile devices, it does not function correctly. When I have computer troubles (not software problems), I attempt to utilize Webex on my cell phone, but it doesn't work very well. Unfortunately, I am unable to function correctly.

David B.
David B.
US IT Recruitment Team leader in India
Verified LinkedIn User
Staffing & Recruiting, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Good for legacy but now there are apps better than Webex - "To be honest"

3 2 months ago

Comments: Overall now, we just use it sometimes just for meeting. We have switched to MS teams and it is goos and working fine. A bit less on AV from Teams but its ease of access, user interface and user experience is very much more good than other applications.

Pros:

Webex by Cisco almost started a new trend in the AV communication and then later onn group meeting and then went uptill webinar, but as we got modernized webex did not. It added many new features to the application but probably in the older style where they did not keep an important thing in mind that is ease of access. The more features were added the more complex they made it to work. Still i would suggest if your work is realted to AV services only with WEBEX then you would not get a better application that this.

Cons:

The time when Webex started putting in new features, they missed ease of access and sometime the dropdown were too complex that not for everyone but middle aged people like 45-50 years working corporate employees found it too tough for them to use or understand the new features that was introduced. Still on AV part, I am the biggest fan of Webex and still for our candidates interview we use Webex for other things we opted for other products like internal meetings and internal chats and communication.

Sarah H.
Sarah H.
System Administrator in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

It's an easy-to-use video and web conferencing solution

4 4 weeks ago New

Comments: It's simple to attend a Webex meeting from anywhere, just like many other online meeting solutions. Browser integration is a piece of cake. Everything runs better using the desktop application. My lectures and meetings go more easily thanks to the screen-sharing capability.

Pros:

Video conferences and interviews with Webex may be smooth and error-free. For our meetings, we utilized WebEx, which provides a secure connection. I'm a fan of the variety of methods to connect. For those who are constantly on the go, the mobile version is ideal.

Cons:

We're solely on the user side of the program, so there's not much to say here. We have a good selection of options at our disposal. I believe Webex should be more user-friendly because it can be a little difficult to access calls.

Surajit C.
Surajit C.
Senior System Engineer in India
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A Professional Video Conferencing

4 last month New

Comments: This stage is extremely easy to understand and presently we can speak with various individuals across the world. Presently without movement, we can meet anybody, and this is great for our organization and business.

Pros:

I feel greater adaptability in my organization now when I can remain associated with video conferencing through Webex Meetings. The elements and choices of this stage are unbelievably proficient. Since they have decreased the interruptions with the high level of commotion expulsion is highlighted. So it's not difficult to talk and examine business matters with partners. The programmed record highlight is likewise generally excellent. Despite the fact that we can record our discussions, it's astounding.

Cons:

I figure the streaming length on the fundamental free variant ought to be more. As indicated by my own involvement with Webex Meetings, any remaining highlights are perfect, there isn't so much as a solitary negative point.

Rajiv S.
Instructional Assistant in US
Education Management, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Webex Review for Learning Management System

5 2 months ago New

Comments: I use it weekly as a communication tool between students and the professors.

Pros:

The software has a nice bunch of controls and the functionalities work really well

Cons:

It takes a while to get the hang of the features