---
description: Discover the benefits and disadvantages of Webex Suite.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Webex Suite Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Meeting Software](/directory/30802/meeting/software) > [Webex Suite](/software/733/webex)

# Webex Suite

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> Cloud-based collaboration suite combining meetings, messaging, calling, polling, webinars, whiteboarding, and video messaging in one.
> 
> Verdict: Rated **4.4/5** by 7416 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Webex Suite?

Small, midsize, and large enterprises across financial services, healthcare, education, government, manufacturing, legal, telecommunications, energy, staffing, and sports and entertainment industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 7416 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cisco
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room.&#10;&#10;Meet Plan: $13.50/mo - Premium meeting features&#10;HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, \&amp; more.&#10;&#10;Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, \&amp; more. A cloud-based phone number for each license, phone menus, extensions, \&amp; more.&#10;&#10;Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Ecuador, Estonia, Finland, France, Germany and 46 more

## Features

- Access Controls/Permissions
- Agenda Management
- Attendee Management
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Calendar Management
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Tracking
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Computer Telephony Integration
- Content Management
- Desktop/Browser Sharing
- Electronic Hand Raising
- Event Scheduling
- File Sharing
- Live Chat
- Live Streaming Production
- Live Streaming Software
- Moderation
- Multi-Channel Communication
- Multi-User Collaboration
- Networking
- Online Registration
- Presentation Streaming
- Presentation Tools
- Real Time Screen Sharing
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Updates
- Real-time Broadcasting
- Registration Management
- Remote Access/Control
- Remote Support Software
- Scheduling
- Screen Recording
- Screen Sharing
- Session Recording
- Social Media Streaming
- Survey/Poll Management
- Task Management
- Two Way Audio & Video
- Two-Way Audio & Video
- Video Conferencing
- Voice Mail

... and 55 more features

## Integrations (29 total)

- Apache Airflow
- Calendly
- Claude
- ConferenceLeads
- Countdown Timer
- EasyPolls
- Elsevier Pure
- Engineering Village
- Fantastical
- GPS Fleet Tracking Software
- Google Sheets for Confluence - Workspace Connector
- Google Workspace
- HubSpot Service Hub
- Jira
- KingAsterisk Contact Center Software

... and 14 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Meeting Software](https://www.capterra.co.uk/directory/30802/meeting/software)

## Related Categories

- [Meeting Software](https://www.capterra.co.uk/directory/30802/meeting/software)
- [Screen Sharing Software](https://www.capterra.co.uk/directory/31738/screen-sharing/software)
- [Video Conferencing Software](https://www.capterra.co.uk/directory/31895/video-conferencing/software)
- [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software)
- [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software)

## Alternatives

1. [Microsoft Teams](https://www.capterra.co.uk/software/168668/microsoft-teams) — 4.5/5 (11166 reviews)
2. [Zoom Workplace](https://www.capterra.co.uk/software/144037/zoom-video-conferencing) — 4.6/5 (14689 reviews)
3. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17732 reviews)
4. [Google Meet](https://www.capterra.co.uk/software/176572/google-hangouts) — 4.5/5 (12179 reviews)
5. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24221 reviews)

## Reviews

### "Easy to use meeting suite, but not the most reliable" — 3.0/5

> **Richard** | *21 July 2026* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: Easy to install, set up meetings etc. Offered better value for money than other similar products. Good for customer support, allowing staff to take control of customers' screens where necessary.
> 
> **Cons**: Often found it to be buggy - random crashes in the middle of a meeting - clearly not a good look when those meetings are with customers\!
> 
> We used Webex for many years, both internally (for meetings with remote staff) and with several customers.

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### "Daily Remote Meetings Made Easier" — 4.0/5

> **Isla** | *26 July 2026* | Printing | Recommendation rating: 8.0/10
> 
> **Pros**: I like Webex Suite's pretty solid video conferencing features, especially screen sharing and virtual whiteboards. We use it for remote meetings with our UK-based team and it works well enough. The interface is kind of intuitive after a few weeks of use.
> 
> **Cons**: One thing that took a bit to figure out was the meeting recording feature - it's not a huge deal, but sometimes it's hard to find the recordings. Also, I wish there was a more detailed user guide for customizing the interface.
> 
> Overall, I'm quite satisfied with Webex Suite. I use it regularly for meetings and collaboration, and it's been a reliable tool. I appreciate the seamless integration with other apps, and the user interface is generally intuitive, making it easy to navigate and get work done.

-----

### "Stable, dependable but a bit outdated" — 3.0/5

> **Suzanne** | *7 June 2026* | Insurance | Recommendation rating: 6.0/10
> 
> **Pros**: It’s simple and functional in terms of a video conferencing service. Stable platform that allows meeting, screen sharing communications.
> 
> **Cons**: Don’t believe it shows the same functionality as other platforms such as Microsoft Teams. Few users choose this as their preferred communications platform
> 
> Stable communication platform, feels a little outdated and less functionality compared to Teams. That said always seems dependable\!

-----

### "Reliable and professional meeting platform" — 4.0/5

> **Kian** | *30 July 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: isco Webex is reliable for meetings, calls, and team collaboration. I like the clear audio/video quality, the screen sharing options, and how easy it is to join or host meetings across devices.
> 
> **Cons**: The interface can feel a bit cluttered at times, and some features take a few clicks to find. It can also be more resource-heavy than simpler meeting apps.
> 
> Overall, Cisco Webex is a solid platform for professional communication and virtual meetings. It works well for business use, especially when you need dependable conferencing, though the user experience could be a little more streamlined.

-----

### "Solid enough" — 5.0/5

> **Luke** | *3 November 2025* | Banking | Recommendation rating: 8.0/10
> 
> **Pros**: Sound stays clear, whatever when the connection’s not the best. Screen share runs smooth, and bits like reactions or breakout rooms help break up long calls a bit.
> 
> **Cons**: The look’s a bit tired though. Menus take hunting round, setting up feels clunky. Could do with a bit of fresh air in how it all works.
> 
> Overall, I find Webex holds up fine for the standard meetings, long calls, team check-ins where you just want the video and sound to behave.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/733/webex)

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