Who Uses Qualtrics CoreXM?

Organizations of any size seeking a research platform that delivers the insights that drive real change, momentum, and growth.

What Is Qualtrics CoreXM?

Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.

Qualtrics CoreXM Details

Qualtrics

https://www.qualtrics.com/

Founded 2002

Qualtrics CoreXM Pricing Overview

Qualtrics CoreXM has a free version and offers a free trial.

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Free Version

Yes

Free Trial

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Qualtrics CoreXM Features

AB Testing Tools
Audience Targeting
Campaign Segmentation
Funnel Analysis
Heatmaps
Landing Pages / Web Forms
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Surveys
Test Scheduling
Visual Editor
Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Collaboration
Idea Management
Milestone Tracking
Prioritisation
Product Roadmapping
Release Planning
Requirements Management
Resource Management
Surveys & Feedback
Workflow Management
Annotations
Collaboration
Data Visualisation
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Qualtrics CoreXM Reviews for UK Users

Showing 5 of 328 reviews

Overall
4.8/5
Ease of Use
4.4/5
Customer Service
4.7/5
Features
4.6/5
Value for Money
4.5/5
Andrew P.
Project Manager
Higher Education, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    3/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 03/09/2019

"Designed to Advance your metrics"

Comments: This tools is fantastic for working with our Faculty and Researchers. They expect in-depth analysis and appreciate the power of Qualtrics. Our staff and administrative personnel have all learned to use Qualtrics and most of my co-workers find it easy to use and can adapt it to their various needs. This is a great option for anyone looking for a variety of analytics for surveying, and can be adapted to simpler projects as well.

Pros: The most useful part of Qualtrics is the depth of analytics you receive on your surveys, questionnaires, and other tools. In real time, as you develop your surveys you are given insights into how your data can be analyzed. It is designed to help you get the data you need back without asking unnecessary questions. The menu for building out surveys is very easy to use and the number of options and variety in types of questions gives you the ability to develop them exactly how you want. Conditional formatting is easy to implement, and there are many ways to incorporate other media into your survey/questionnaire. The surveys are built to be compatible in mobile without any additional design input as well.

Cons: At times Qualtrics is a more powerful tool than you need. I find that there are some users who adapt to Qualtrics quickly, but others simply do not need it. If you are asking straight-forward surveys and only need basic analysis, you can find easier and lower cost tools. Some people can be overwhelmed by the options and the "analysis" that come with the variety of question-types. That being said, this can be a one-size-fits-all solution, but there will be some training and trial and error involved.

  • Reviewer Source 
  • Reviewed on 03/09/2019
Ho'omana nathan H.
Research Assistant
Higher Education, 5,001-10,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 18/09/2019

"Most powerful and versatile paid data collection tool I've used"

Comments: If you're willing to invest the time in exploring their documentation and tutorials and your experience will be much easier and more productive. Qualtrics allows for a huge amount of customization in order to collect and safely store, organize, and analyze a wide variety of data. Highly recommend it!

Pros: Qualtrics offers more options for survey creation and distribution than nearly any other survey platform I've used, and makes data collection, storage, and analysis a fairly painless process. I'm currently using Qualtrics to distribute linguistic research to a targeted population. The anonymizing features make the software particularly attractive for the sensitive nature of some of the data I'm collecting. The output format of the data is also highly pliable and can be output into any number of analysis platforms, from Excel to SPSS and others.

Cons: It's not always very user friendly up front, but they have great documentation and with a little work, you can become an expert quickly.

  • Reviewer Source 
  • Reviewed on 18/09/2019
Meghan W.
Senior UX Researcher
Information Technology & Services, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/07/2020

"Robust Survey and Analysis Tool"

Comments: Overall Qualtrics is a really valuable tool that I use on a daily basis in my research practice.

Pros: I love how versatile and powerful Qualtrics is. It enables me to build a wide range of surveys and easily disseminate and analyze them.

Cons: It is expensive. I don't love how they've broken the product into different sections and require you to pay for each one.

  • Reviewer Source 
  • Reviewed on 16/07/2020
Steve B.
User Experience Lead
Financial Services, 10,001+ Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 19/10/2019

"An adequate tool for measuring customer experience"

Comments: Qualtrics offers a nice dashboard that shows all of your current projects. It is intuitive to create new projects and offers a diverse array of options for those projects. However, I find that it is not as easy to create "advanced" projects in Qualtrics as in other software.

Pros: Easy to configure an NPS question and link into existing studies, offers industry standard studies like SUS "out of the box." (Or our administrator made templates that look like built-in features)

Cons: It was more difficult to customize the questions in Qualtrics than in other products used to manage user surveys.

  • Reviewer Source 
  • Reviewed on 19/10/2019
Verified Reviewer
MicroTask Worker
Research, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/05/2020

"Qualtrics is Easy"

Comments: One of the main tasks that I do on Mturk is research studies. Be they for students or businesses, many organizations choose to use Qualtrics. I have to admit that I am always pleased to see a Qualtrics survey because I know it will be easy to read, clean looking, and will load without problems. It is a consistently delivering product that does exactly what it is supposed to do. It makes complicated tasks seem simple. I highly recommend it.

Pros: Qualtrics has a very clean interface. It is easy to use and understand. It's a consistent product that I rarely have problems with.

Cons: I feel there could be more customization options. I would absolutely love to see a dark mode that is easier on the eyes. Very rarely, I have to clear out my cookies to get it to run correctly in Chrome.

  • Reviewer Source 
  • Reviewed on 27/05/2020