What is GoFrugal?

GOFRUGAL Technologies have been providing Point of Sale Software for Retail. Restaurant and Distribution businesses since 2004, in the form of complete business automation solutions paired with mobile apps and cloud solutions. Headquartered in Chennai, India, our technological footprint has grown to benefit of 25,000+ retail businesses across 50+ countries.
Our key focus is on providing a great customer experience with our digital solutions

Who Uses GoFrugal?

Serving digital retailers & restaurateurs across US, UK, CA, India, Australia and over 60+ countries

Where can GoFrugal be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • GOFRUGAL Technologies
  • Located in Chennai, India
  • Founded in 2004
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Angola, Australia, Barbados, Botswana, Brazil and 23 others

Languages

English

About the vendor

  • GOFRUGAL Technologies
  • Located in Chennai, India
  • Founded in 2004
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Angola, Australia, Barbados, Botswana, Brazil and 23 others

Languages

English

GoFrugal videos and images

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Compare GoFrugal pricing with similar products

GoFrugal

N/A
Free Version
Free Trial
N/A
Free Version
Free Trial
US$179.00/year
Free Version
Free Trial
0 (0)
US$6.00
Free Version
Free Trial

Features of GoFrugal

  • Accounting
  • Accounting Integration
  • Alerts/Notifications
  • Automatic Refills
  • Barcode / Ticket Scanning
  • Barcode/Label Management
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cataloguing/Categorisation
  • Check-in/Check-out
  • Claims Management
  • Contact Management
  • Cost Management
  • Cost Tracking
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customization
  • Delivery Management
  • Delivery Tracking
  • Demand Forecasting
  • Discount Management
  • E-Prescribing
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Financial Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Restaurants
  • For Retail
  • Forecasting
  • Forms Management
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimisation
  • Inventory Tracking
  • Item Management
  • Kitchen / Menu Management
  • Kitting
  • Label Templates
  • Labor Cost Calculator
  • Loyalty Program
  • Materials Management
  • Medication Database
  • Menu Planning
  • Mobile Access
  • Multi-Channel Management
  • Multi-Location
  • Online Ordering
  • Online Payments
  • Online Refills
  • Order Fulfillment
  • Order Management
  • Payment Processing
  • Point of Sale (POS)
  • Prescription Processing
  • Pricing Management
  • Procurement Management
  • Product Identification
  • Product Management
  • Production Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Receiving/Putaway Management
  • Recipe Management
  • Reorder Management
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Returns Management
  • Returns Tracking
  • Routing
  • Sales & Operations Planning
  • Sales Reports
  • Search/Filter
  • Separate Checks
  • Serial Number Tracking
  • Shipping Management
  • Split Checks
  • Supplier Management
  • Supply Chain Management
  • Table Management
  • Third Party Integrations
  • Touch Screen
  • Warehouse Management
  • eCommerce Management

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Reviews of GoFrugal

Average score

Overall
4.4
Ease of Use
4.5
Customer Service
4.0
Features
4.5
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Safraz M.
Safraz M.
IT Consultant in Trinidad & Tobago
Verified LinkedIn User
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Bang for your buck!

5 last year

Comments: Very satisfied with the company, support and follow ups. Excellwnt product, definitely needs more exposure on the market.

Pros:

The ability to connect across mutlipe platforms, windows and mobile solutions. Easy to use, implement and deploy from a small business to a large organisation. Simply add the devices and clients and enjoy the reach over wireless networks, or data on the go.

Cons:

No cons so far. However I have to populate this field.

GOFRUGAL Technologies Response

last year

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

Sorabh A.
Director in India
Retail, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

GoFrugal is the Best

5 2 years ago

Comments: Product is good, but as i mention RPOS ticket management needs to be less annoying for customer. Please assign a single support agent or atleast capture history of issue for the new agent to review and then connect with customer. Example softwares like sales force, Freshworks capture history of customer issue properly and be it any agent they all talk to customer from last communication thread. RPOS is used by NON IT people with basic IT knowledge, hence things should be made easier for trouble shooting issues at POS.

Pros:

There are a lot of features which i like about the software. The best one which i like is Go Sure App for Stock Taking and Audit. I would also like to highlight the HQ, which is an awesome feature. The team of HQ support is amazing and well qualified to solve the issues. SPECIAL THANKS to [SENSITIVE CONTENT HIDDEN] for their best support.

Cons:

I think every thing is fine. Issue Management of RPOS with RPOS Support Team could be improved. My Experience is that i have to explain the whole issue again to the support team as the support agent changes every time.

Pardeep J.
PROPRIOTOR in India
Pharmaceuticals, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Data Security,Easy tools to converted Year end beginning

5 last month New

Comments: good

Pros:

Sales ,purchase,credite note, debit note, ledger

Cons:

data security, easy help through mail chat

Paras S.
MR in Kenya
Retail, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

disappointment from the unsatisfactory level of service

2 5 years ago

Comments: Stock management Locationwise

Pros:

There are a lot of things we have not been sorted out for in the system, the functions which are working fine are good to use.

Cons:

We would like to express our disappointment from the unsatisfactory level of service we are receiving. Unfortunately, we can't help but submit this letter of complaint hoping for a fast and adequate resolution. We always have major critical bugs that affect the previous version set up when we do an upgrade. This always forces us to carry on with tests after every update. Much ado, the online service chat platform gets offline from the direct chat services and our requests for callbacks from it have never been attended to. Here are the pending critical issues that am yet to get a solution. 1. Expense accounts ledger mismatch error- No expense entry allows saving any particular transaction generated. (All expense services stopped and we are almost running to a week since i raised the issue) 2. Security rights login - Biometric login authentication logged in to an admin account(Recurrent issue) rather than the normal user account. In line with the above, we are not getting value on the M-PESA integration service, the service is long overdue on the agreed implementation period. We trust this is not the way you wish to conduct business nor the kind of email you wish to receive from your customers. We are asking you to look into the above subject matter and provide an adequate solution fast.

Verified Reviewer
MD in India
Verified LinkedIn User
Retail, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Fast updates on government mandates and custom requirements.

5 last year

Comments: Safe and Good.

Pros:

Easy to use and good overall features, satisfying our large format Pharmacy Chain use.

Cons:

When need to fix issues or change settings ,getting the right Support agent who sepecilises in the particular issue takes time. Need to patiently explain whole thing to newbie support agent (who will know nothing) till they connect to senior staffs who will solve in minutes. It will be better if they route to senior experts immediately by issue area.

GOFRUGAL Technologies Response

last year

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it