GoFrugal

by GOFRUGAL Technologies

Who Uses GoFrugal?

Serving digital retailers & restaurateurs across US, UK, CA, India, Australia and over 60+ countries

What Is GoFrugal?

GOFRUGAL Technologies have been providing Point of Sale Software for Retail. Restaurant and Distribution businesses since 2004, in the form of complete business automation solutions paired with mobile apps and cloud solutions. Headquartered in Chennai, India, our technological footprint has grown to benefit of 25,000+ retail businesses across 50+ countries.
Our key focus is on providing a great customer experience with our digital solutions

GoFrugal Details

GOFRUGAL Technologies

https://www.gofrugal.com

Founded 2004

GoFrugal video
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GoFrugal pricing overview

GoFrugal has a free version and offers a free trial.


Starting Price

Not provided by vendor

Free Version

Yes

Free Trial

Yes

GoFrugal deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

GoFrugal Features

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • Cataloguing/Categorisation
  • Collaboration Tools
  • Communication Management
  • Customer Database
  • Customisable Reports
  • Customizable Fields
  • Distribution Management
  • Electronic Payments
  • Forecasting
  • Inventory Management
  • Inventory Optimisation
  • Inventory Tracking
  • Invoice Management
  • Lifecycle Management
  • Materials Management
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Planning Tools
  • Price / Margin Management
  • Product Management
  • Production Management
  • Production Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Third Party Integrations
  • Warehouse Management
  • eCommerce Management

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  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Cash Management
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customisable Reports
  • Data Import/Export
  • Delivery Tracking
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Labor Cost Calculator
  • Loyalty Program
  • Marketing Automation
  • Multi-Location
  • Nutrition & Ingredient Labels
  • Nutrition Analysis
  • Offline Access
  • Order Entry
  • Order Management
  • Order Processing
  • Payroll Management
  • Point of Sale (POS)
  • Price / Margin Management
  • Production Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Reporting
  • Recipe Management
  • Recipe/Formula Costing
  • Reporting & Statistics
  • Returns Management
  • Sales Forecasting
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Stock Management
  • Third Party Integrations
  • Time Clock

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  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Audit Management
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • CRM
  • Commission Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customisable Reports
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • For Restaurants
  • Fuel Management
  • Fuel POS
  • Gift Card Management
  • Grocery POS
  • Inventory Management
  • Inventory Tracking
  • Lottery Management
  • Loyalty Program
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Order Management
  • Order Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Reporting & Statistics
  • Retail Inventory Management
  • Retail Management
  • Returns Management
  • Sales Reports
  • Single Store
  • Third Party Integrations

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  • Demand Forecasting
  • Inventory Management
  • Kitchen / Menu Management
  • Nutrition & Allergen Management
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  • Point of Sale (POS)
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  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Delivery Tracking
  • Discount Management
  • Dispatch Management
  • Electronic Payments
  • Employee Management
  • Food Delivery Dispatching
  • For Restaurants
  • Geographic Maps
  • Geolocation
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Kitchen / Menu Management
  • Live Tracking
  • Location Tracking
  • Loyalty Program
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Online Ordering
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Point of Sale (POS)
  • Promotions Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Management
  • Route Optimisation
  • Routing
  • SMS Messaging
  • Status Tracking
  • Third Party Integrations

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  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Clock In / Out
  • Cost Analysis
  • Cost Management
  • Cost Tracking
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Employee Management
  • For Cafeterias
  • For Healthcare
  • For Schools
  • Forecasting
  • Free / Reduced Meals
  • Inventory Management
  • Inventory Tracking
  • Labor Cost Reporting
  • Menu Planning
  • Multi-Location
  • Nutrition Analysis
  • Offline Access
  • Online Payments
  • Order Management
  • Point of Sale (POS)
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recipe Management
  • Reporting & Statistics
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Third Party Integrations
  • Tray Tracking

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  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Check-in/Check-out
  • Cost Tracking
  • Customer Database
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Forecasting
  • Inventory Auditing
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Processing
  • Order Tracking
  • Point of Sale (POS)
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • SKU/UPC Codes
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Serial Number Tracking
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management

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  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Cost Tracking
  • Customer Database
  • Customisable Reports
  • Data Synchronisation
  • Forecasting
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Tracking
  • Point of Sale (POS)
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Vendor Managed Inventory
  • Warehouse Management
  • eCommerce Management

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  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
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  • CRM
  • Commission Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customisable Reports
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Layaway Management
  • Loyalty Program
  • Multi-Location
  • Offline Access
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Stock Management
  • Third Party Integrations
  • Transaction History
  • eCommerce Management

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  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Automatic Refills
  • Backup and Recovery
  • Barcode / Ticket Scanning
  • Barcodes/Labels
  • Barcoding/RFID
  • Charting
  • Claims Management
  • Communication Management
  • Compliance Management
  • Compounding
  • Configurable Workflow
  • Credit Card Processing
  • Customer Database
  • Customisable Reports
  • Data Verification
  • Discount Management
  • Document Management
  • E-Prescribing
  • Electronic Signature
  • Forms Management
  • IVR / Voice Recognition
  • Inventory Management
  • Inventory Tracking
  • Labeling
  • Medication Database
  • Mobile Access
  • Multi-Location
  • Multi-Store
  • Online Refills
  • Order Management
  • Point of Sale (POS)
  • Prescription Processing
  • Promotions Management
  • Purchase Order Management
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  • Reporting & Statistics
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  • Self Service Portal
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  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Reports
  • Delivery Tracking
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Forecasting
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Online Ordering
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  • Order Management
  • Order Tracking
  • Performance Metrics
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  • Promotions Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
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  • Reporting/Analytics
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  • Table Management
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  • Alerts/Notifications
  • Barcode / Ticket Scanning
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  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Reports
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  • Gift Card Management
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  • Inventory Tracking
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  • Order Entry
  • Order Management
  • Order Tracking
  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Returns Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
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  • Split Checks
  • Stock Management
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Transaction History

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  • Accounting Integration
  • Activity Dashboard
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  • Customisable Reports
  • Data Synchronisation
  • Discount Management
  • Electronic Payments
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  • For Retail
  • Forecasting
  • Gift Card Management
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Currency
  • Multi-Location
  • Offline Access
  • Order Management
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
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  • Stock Management
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  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • Barcode Recognition
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  • Cash Management
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Reports
  • Data Import/Export
  • Data Synchronisation
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Catalogue
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Retail Inventory Management
  • Retail Management
  • Returns Management
  • Returns Tracking
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Stock Management
  • Third Party Integrations
  • Touch Screen
  • Transaction History
  • eCommerce Management

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  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Audit Management
  • Audit Trail
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  • Compliance Management
  • Customisable Reports
  • Data Visualisation
  • Demand Forecasting
  • Document Management
  • EDI
  • Forecasting
  • Import/Export Management
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Procurement Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Sales & Operations Planning
  • Sales Orders
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Third Party Integrations
  • Transportation Management
  • Warehouse Management
  • Workflow Management

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  • Bills of Material
  • Customisable Reports
  • Customizable Fields
  • Cycle Count
  • Data Import/Export
  • Forecasting
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Labeling
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronisation
  • Receiving/Putaway Management
  • Reporting & Statistics
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  • Sales Orders
  • Serial Number Tracking
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  • Clock In / Out
  • Commission Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customisable Reports
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Multi-Location
  • Offline Access
  • Order Management
  • Partial Payments
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  • Pricing Management
  • Promotions Management
  • Purchase Order Management
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  • Real Time Reporting
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GoFrugal Alternatives

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GoFrugal Reviews for UK Users

Read all reviews

Overall rating

4.4/5

Average score

Ease of Use 4.4
Customer Service 3.9
Features 4.4
Value for Money 4.3

Review software

Share your experiences with other software buyers.

Write a Review!
Safraz M.
IT Consultant
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/03/2021

"Bang for your buck!"

Comments: Very satisfied with the company, support and follow ups. Excellwnt product, definitely needs more exposure on the market.

Pros: The ability to connect across mutlipe platforms, windows and mobile solutions. Easy to use, implement and deploy from a small business to a large organisation. Simply add the devices and clients and enjoy the reach over wireless networks, or data on the go.

Cons: No cons so far. However I have to populate this field.

Vendor Response

by GOFRUGAL Technologies on 28/04/2021

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

  • Reviewer Source 
  • Reviewed on 15/03/2021
Sorabh A.
Director
Retail, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    1 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 05/09/2020

"GoFrugal is the Best"

Comments: Product is good, but as i mention RPOS ticket management needs to be less annoying for customer. Please assign a single support agent or atleast capture history of issue for the new agent to review and then connect with customer. Example softwares like sales force, Freshworks capture history of customer issue properly and be it any agent they all talk to customer from last communication thread. RPOS is used by NON IT people with basic IT knowledge, hence things should be made easier for trouble shooting issues at POS.

Pros: There are a lot of features which i like about the software. The best one which i like is Go Sure App for Stock Taking and Audit. I would also like to highlight the HQ, which is an awesome feature. The team of HQ support is amazing and well qualified to solve the issues. SPECIAL THANKS to [SENSITIVE CONTENT HIDDEN] for their best support.

Cons: I think every thing is fine. Issue Management of RPOS with RPOS Support Team could be improved. My Experience is that i have to explain the whole issue again to the support team as the support agent changes every time.

  • Reviewer Source 
  • Reviewed on 05/09/2020
Verified Reviewer
MD
Retail, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/04/2021

"Fast updates on government mandates and custom requirements."

Comments: Safe and Good.

Pros: Easy to use and good overall features, satisfying our large format Pharmacy Chain use.

Cons: When need to fix issues or change settings ,getting the right Support agent who sepecilises in the particular issue takes time.
Need to patiently explain whole thing to newbie support agent (who will know nothing) till they connect to senior staffs who will solve in minutes. It will be better if they route to senior experts immediately by issue area.

Vendor Response

by GOFRUGAL Technologies on 28/04/2021

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it

  • Reviewer Source 
  • Reviewed on 13/04/2021
Paras S.
MR
Retail, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    2 /5
  • Customer Support
    1 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 27/10/2017

"disappointment from the unsatisfactory level of service"

Comments: Stock management Locationwise

Pros: There are a lot of things we have not been sorted out for in the system, the functions which are working fine are good to use.

Cons: We would like to express our disappointment from the unsatisfactory level of service we are receiving. Unfortunately, we can't help but submit this letter of complaint hoping for a fast and adequate resolution. We always have major critical bugs that affect the previous version set up when we do an upgrade. This always forces us to carry on with tests after every update. Much ado, the online service chat platform gets offline from the direct chat services and our requests for callbacks from it have never been attended to. Here are the pending critical issues that am yet to get a solution. 1. Expense accounts ledger mismatch error- No expense entry allows saving any particular transaction generated.
(All expense services stopped and we are almost running to a week since i raised the issue)
2. Security rights login - Biometric login authentication logged in to an admin account(Recurrent issue) rather than the
normal user account.
In line with the above, we are not getting value on the M-PESA integration service, the service is long overdue on the agreed implementation period. We trust this is not the way you wish to conduct business nor the kind of email you wish to receive from your customers. We are asking you to look into the above subject matter and provide an adequate solution fast.

  • Reviewer Source 
  • Reviewed on 27/10/2017
Ramesh R.
PARTNER
Apparel & Fashion, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 02/04/2021

"One of the best Retail POS in the industry"

Comments: My overall experience with the software is so good. Its features meets our expectations.

Pros: This product is user friendly and there is a lots of reports which helps us to take managerial decisions. Moreover Inventory management made easy.

Cons: It becomes very slow if the system is idle for a long time.

Vendor Response

by GOFRUGAL Technologies on 13/04/2021

Dear Mr Ramesh,
Thanks so much for your feedback! We're really glad that you are enjoying our product and service.
Our technical person will reach you on the system slowness issue

  • Reviewer Source 
  • Reviewed on 02/04/2021