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What is Omnitracs?

Omnitracs Routing allows you to store custom, delivery-specific rules in the application, leading to more efficient routes. The software centralizes route history to one location, increasing the ease and efficiency your team will have when evaluating and creating routes.

Who Uses Omnitracs?

Helps businesses in the transportation industry reduce distribution costs, decreasing routing time, and improving customer service.

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Reviews of Omnitracs

Average score

Overall
3.5
Ease of Use
3.6
Customer Service
3.3
Features
3.6
Value for Money
3.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Brett
Transportation Manager in US
Food & Beverages, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Routing & Dispatching Solution

5.0 7 years ago

Comments: Our company has utilized Omnitracs Roadnet for years now and have been very happy with the product and the continual updates and improvements that have gone into the product. After staring out with the routing only, we quickly realized there were gains to be made by outlining Omnitracs Roadnet Mobilecast which allowed us to gather data on our customer deliveries and driver performance. We utilize the data to better project future deliveries and we run reports for drivers to measure how they are doing and where they could improve. On a daily basis, it is helpful to know where your fleet is and to provide customers and customer service any information they may need to make better decisions about their work day. On occasion, we find the maps could use updating, but the software does allow you to make edits. We are happy to continue using this software and to see where the future goes with the Roadnet Anywhere upgrade.

Pros:

Ease of use Reporting Mobile view

Cons:

Maps can be out of date Learning curve to really get the best out of the software

Ronda
Operations Manager in US
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Plumbing & Heating Contractor

4.0 4 years ago

Comments: Overall the technicians are on-time. Since installing Roadnet they don't dilly dally as much as they used to or want too.

Pros:

Omnitracs - Roadnet is great for my company. I can track our employees to see where they are at, at any given time. I can get all sorts of reports on speeding, harsh cornering and harsh braking.

Cons:

When looking at the maps, and you have more than one truck. You can't go back to that truck on that screen. You have to keep going back to the Fleet screen wait for it to reload then pcik the truck.

Matt
Information Technology Manager in US
Wholesale, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

It works

3.0 4 years ago

Comments: The sole reason we got Omnitracs was for compliance. We use the most basic features but yet we do not always benefit from features we never had in the paper log days and we did just fine. I will say that I have tried two other platforms that did not have an option to wire the ELD computer right to the ECM and used a Bluetooth ELD paired to a smart device and that was a nightmare in regards to lost connections. With Omnitracs IVG you never have those lost connections because they do not use Bluetooth. I saw the value in the wired connection after the 2nd ELD solution I tried in mid 2017. Now I am starting to see that these units are starting to have degraded performance and I cannot help but to think it is because of new features that the ELD firmware requires.

Pros:

Omnitracs was highly recommended by some veteran truck drivers here that said they had a great experience with 'Qualcomm' electronic logs and when I found out that Omnitracs IVG was just the newest version of the same basic Qualcomm MCP units these drivers were already familiar with I knew this would be a good fit for our company because word of mouth means everything and if no one says a product is great the driving staff typically will not show interest in the platform or even be reluctant to learn how to use it.

Cons:

The customer/services portal has improved slightly but overall its very dated. The IVG units we purchased in late 2017 have downloaded and installed many updates since the initial AOBRD software that they came with. Once the firmware updates that deemed these IVG units to be ELD compliant I noticed the complaints about how extremely slow the computers increased dramatically and now not a single driver is in favor of the IVG ELD because of this. I know that over time all computers seem to be slower than when they were purchased but it's not like these units are running a newer version of Windows Mobile than when they were released. Overall speed has become an issue because I deal with a lot of route sales/delivery drivers and they are already in a crunch to service their route in under 14 hours a day with normal everyday road conditions and they complain constantly that the ELD slows them down even more.

Richard
safety in US
Transportation/Trucking/Railroad, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Omnitracs

1.0 3 months ago

Comments: not good, we were over charged, the system didnt perform what was promised and or stated.

Pros:

That we replaced it with a much better product.

Cons:

To expensive, very slow servers, cameras are very expensive and clunky to operate, install, etc.

Kim
Office Manager/Dispatcher in US
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Very happy

4.0 4 years ago

Comments: We have been very happy with Omnitracs. As I said, it has been very easy to set up and use as well as easy to instruct new drivers in the use of the product. It has been a great way to stay compliant with very little to no hassle.

Pros:

The Omnitracs software has been a great, easy fix for us. We tried another option first but were very unhappy because we needed a product that was affixed permanently in the truck (because we slip seat) and that was easy for our drivers who don't do a lot of work on computers.

Cons:

The systems were pretty easy to set up in the trucks and get online and working. We have had a couple of times when updates were running that affected the system and drivers while they are on the road but since we are on the road 24/7 like most trucking companies, there really isn't a down time that would be good to do this.