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Buildertrend
What is Buildertrend?
Buildertrend is the leading residential construction project management software trusted by home builders, remodelers and specialty contractors. Since 2006, we’ve empowered contractors to take control of projects and bring efficiency, organization and seamless communication to their businesses. Builders can manage jobs, sales, finances, materials, client relationships and more on one convenient platform.
To learn more about Buildertrend, visit buildertrend.com and @buildertrend.
Who Uses Buildertrend?
Buildertrend is ideal for homebuilders, remodelers and specialty contractors.
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Reviews of Buildertrend
Revolutionized my sales follow up
Comments: I used other CRMs in the past, but love using BuilderTrend. Its simple setup has allowed me to keep track of my customers as well as provide better follow up to my clients. I just utilize the Sales section of BuilderTrend, but it has improved my client relationships and increased my overall sales.
Pros:
Buildertrend is great--I love using the Activity Calendar and Lead Report to keep track of my follow up with my customers. I can use activity notes to remember what I discussed with customers when we last spoke, and this helps me engage in better dialogue when I follow up with customers. Our installation team loves using the project management feature to keep track of our installs and provide an easy transition from sales to installation.
Cons:
The user interface is kind of clunky, especially on the app. Sometimes it is difficult to find stuff and the filters can get annoying.
Buildertrend Response
4 years ago
Brian, thank you for your review and honest feedback! We love hearing how Buildertrend has helped your company.
Alternatives Considered:
Great Platform - Bit Pricey
Comments: Overall, we would still be using BuilderTrend if it was more affordable, and if the features that are not compatible with a Canadian company could be accommodated. It would also be helpful to have Canadian billing to keep the cost more affordable for small business.
Pros:
The platform itself is very well set up. Once you complete the BuilderTrend role training it is very easy to navigate all aspects of the system from lead status to completion.
Cons:
Compared to other platforms that are set up almost the same, we found BuilderTrend to be quite expensive. There are also features that are not compatible with a Candian company as they are American, which also added to the overall cost due to the exchange rate.
Buildertrend Response
last month
Hi Bethany, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.
It would be a great program if they made a few adjustments
Comments: When it works perfectly it has helped our 3 offices in 3 different locations communicate better and know what each other are doing on projects. We have just had to take more longer steps to make sure everyone is getting the correct information and making sure the information was passed onto the next person.
Pros:
It is better than most I have worked with. It is very easy to understand without having to use codes to get into sections.
Cons:
It tends to freeze a lot when I am uploading documents . I have noticed that when I am inputting information it doesn't always save despite hitting the save button numerous times. Thank goodness one of my employers knows this programs faults and doesnt think I am not doing my job correctly. Although it has caused issues with other management wanting to know why certain projects were missing items that I know I completed. Another issue that would make my and many others very frustrated is when we have worked with a client and sold a job then we get another project from the same client on the same property months later we have to create a whole new lead and copy and paste all the information on the old lead and paste it into a new lead in order for us to be able to create a new job. It is very time consuming to do this. It would be great if there was some way we could attach or add another job to the same lead and be able to create another job from the same lead without all the copy and paste steps we have had to do. Also when I am creating a todo on the bottom it asks which salesperson is this job from so I select it. If I do not add the salesman to job assigned to he will not be able to see what is happening with the job. It would be great if I could just hit the button on the bottom where I select the salesman and he automatically will get a notification and access to all information on this job instead of me having to assign it to him and select him on the bottom as well.
Made my job too easy
Comments: It was a great experience and I would recommend my colleagues to use such.
Pros:
It's a new breed of software that makes the planning of your job or job site an easier pace. Doing all the heavy lifting.
Cons:
There should be more training tutorials when it comes to the software.
Buildertrend Response
last month
Hi Russell, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.
Alternatives Considered:
Easy Onboarding with this polished project management system.
Comments: Buildertrend has really done there best to make our implementation go smoothly. We have ran into some bugs in the system, but they have always corrected the issues eventually. I definitely recommend this software to any small to medium sized construction company looking to tie their different departments together using one integrated system.
Pros:
Buildertrend has extensive customization options through the use of custom fields, filters, and views. The system is straight forward to navigate, and never leaves you wondering exactly where you're at in the program.
Cons:
The accounting functions are rather simplistic, and lacking some necessary features to make things work well. Also, the print-outs are not very consistent and sometimes lack pertinent project information such as the job name.
Buildertrend Response
4 years ago
Thank you for your review, Boone! We really appreciate it. We value your feedback and have passed it along to our Product team.
