15 years helping British businesses
choose better software

What is Buildertrend?

Buildertrend is the leading residential construction project management software trusted by home builders, remodelers and specialty contractors. Since 2006, we’ve empowered contractors to take control of projects and bring efficiency, organization and seamless communication to their businesses. Builders can manage jobs, sales, finances, materials, client relationships and more on one convenient platform.

To learn more about Buildertrend, visit buildertrend.com and @buildertrend.

Who Uses Buildertrend?

Buildertrend is ideal for home builders, remodelers and specialty contractors.

Buildertrend Software - Customer Portal
Buildertrend Software - Scheduling
Buildertrend Software - Lead Opportunities
Buildertrend Software - Takeoff
Buildertrend Software - Daily Logs

Not sure about Buildertrend? Compare with a popular alternative

Buildertrend

Buildertrend

4.5 (1,629)
US$499.00
month
Free version
Free trial
146
21
4.3 (1,629)
4.3 (1,629)
4.7 (1,629)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
No pricing found
Free version
Free trial
160
92
4.4 (2,707)
4.1 (2,707)
4.5 (2,707)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Buildertrend

Procore
Top rated features
Document Management
Mobile Access
Multiple Projects
HubSpot CRM
Top rated features
Contact Database
Contact Management
Lead Management
Sage Construction Suite
Top rated features
Accounts Payable
Accounts Receivable
Billing & Invoicing
BuildOps
Top rated features
Billing & Invoicing
Mobile Access
Scheduling
Concord
Top rated features
Document Storage
Electronic Signature
Multi-Party Signing
CoConstruct
Top rated features
Project Management
Project Tracking
Scheduling
QuickBooks Time
Top rated features
Online Time Tracking Software
Payroll Management
Timesheet Management
Houzz Pro
Top rated features
Billing & Invoicing
Multiple Projects
Project Management
QuickBooks Online
Top rated features
Bank Reconciliation
Financial Reporting
Invoice Creation

Reviews of Buildertrend

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.7
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Brian
Brian
Solar Consultant in US
Verified LinkedIn User
Renewables & Environment, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Revolutionized my sales follow up

5.0 5 years ago

Comments: I used other CRMs in the past, but love using BuilderTrend. Its simple setup has allowed me to keep track of my customers as well as provide better follow up to my clients. I just utilize the Sales section of BuilderTrend, but it has improved my client relationships and increased my overall sales.

Pros:

Buildertrend is great--I love using the Activity Calendar and Lead Report to keep track of my follow up with my customers. I can use activity notes to remember what I discussed with customers when we last spoke, and this helps me engage in better dialogue when I follow up with customers. Our installation team loves using the project management feature to keep track of our installs and provide an easy transition from sales to installation.

Cons:

The user interface is kind of clunky, especially on the app. Sometimes it is difficult to find stuff and the filters can get annoying.

Buildertrend Response

5 years ago

Brian, thank you for your review and honest feedback! We love hearing how Buildertrend has helped your company.

Janelle
Customer Relations Manager in UK
Construction, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Buildertrend has all the features a construction business might need

5.0 6 months ago

Comments: Buildertrend has been a very helpful solution for our construction business. We use it to manage and monitor the activities of our field personnel, we use it for quoting, mobile app, work orders, and more. It works ver well and is priced relativel lower than some of the competitors. All in all, it's been a treat for our operations.

Pros:

I think what separates is from other similar tools is that it's completely customized for construction. It has estimating and quoting, work orders, task management, field service monitoring, you name it. It saves you from having to buy and use a dozen different software for each thing.

Cons:

It's kind of confusing an all over the place in the beginning, and there isn't a lot of support documentation online. Pretty easy to use once you get the hand of it though.

Buildertrend Response

5 months ago

Hi Janelle. We're glad to hear you are getting some great value out of Buildertrend. We understand implementation can be a challenge and appreciate your feedback!

Danielle
Used the Software for: Not provided
Reviewer Source
Source: SoftwareAdvice
3.5 11 years ago

Comments: We are a boutique custom home builder; each project is unique and personalized. Although I was not involved in the selection of this software, my understanding is that we wanted a program that could be accessed by all the parties involved, handle the scheduling and move us away from paper checklists - ultimately allowing all users to be both informed of changes and to be able to plan for future events without having to directly communicate with each person. As far as scheduling goes this system has failed. It has caused more time consuming questions. My complaint is that you can only link item to item by a (or a couple) predecessor(s) that, ultimately, the program struggles with which item is next in the list if a few of them share the same linked task. Also in a best case scenario, this scheduled list is how you build a house - but in most cases something, whether it be trade related or whether related or inspection related, cause a task to be delayed but the other ones would continue on schedule however the program has linked the start date to the the delayed task and now the whole calender is messed up. Or perhaps the exterior of the house generally starts after framing and roofing but maybe a winter storm makes this impossible so you continue the interior for weeks. Then you try and adjust backwards and because your best case scenario template stated it should commence at framing completion and you delayed that. Thus your left with a domino affect of wrong dates. and a series of emails sent to vendors informing them of the delay that really didn't apply to them. So they change schedules and you are left with no trades to do the interior work that in your mind could and should be fine. I also find that the program doesn't offer enough flexibility in the selection section. It allows me to upload a previously created document to be stored that a homeowner could then log on and download. They then fill out and can't re-upload this document, so they are forced to fax or scan and email back to us. This is neither time effective nor practical. Perhaps it would be better if we were able to create a checklist that was interactive in this section, similar to the change orders where we type out the change and the client could update decisions. In our company we don't limit our clients to three choices of floor plans and two cabinet doors and 4 granite selections, they are free to choose anything they can dream of. As a result we cannot load a document that would apply to all builds. However, I believe the change orders tab is well thought out, easy to use and provides all the options to make it a valuable asset. The warranty section does a great job of tracking and notifying and saving time and assuring that service and warranty items are handled and accepted. The daily log and messaging capabilities that allow us to keep a record of notes or messages in one area logged by date and job site is extremely valuable and a good system. Furthermore, the software as a whole is easy to learn, has a logical and simple layout so even those who are not computer savvy can fumble through without creating errors and won't be too intimidated by the complexity of the software to attempt to use it. Finally, the technical support and training provided is always quick to help resolve an issue or aid in a question. New training is scheduled in a very quick time frame for free and is tailored to the person that requires it. This is handled exceptionally well in a time when often companies forget you exist once the purchase is complete. So, we have decided that we will use BuilderTrend for those things that they excel at and don't use it as a scheduling tool.

Ashley
Office Manager in US
Automotive, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Best software for project management with the customer

4.0 4 months ago

Comments: All in all BT is a good software to send customers change's to approve and pay, track the progress of the project, manager purchase orders and even pay invoices. I highly recommend that you connect your accounting (Quickbooks) to BT to making paying invoices super easy and reducing the tasks on accounting. If you are using the system as its intended and entering all the information in BT, it makes the accounting a breeze and you can even have checks sent from BT!!

Pros:

Buildertrend (BT) is PM software for construction, especially residential. I used this software for project tracking, cost, and communication with the customer. This software has many different features and levels to us it. You have PO's , Change Orders, Invoicing, Blueprints, Selections, etc. Having everything you need in one place makes it easy to have a high level overview of the project and see any detail needed. BT also sync's with Quickbooks making accounting a breeze!

Cons:

Setting up BT can take quite sometime and training is needed for the software. If you are tech savvy, you can probably get away without training but will be missing alot of the features that BT offers that makes it worth it. Also, when syncing with quickbooks, you can get errors and everything must match 100%. It is best if you build everything in quickbooks and then import it into BT when setting up so that you know everything is correct and the accounts are linked.

Bethany
Office & Project Coordinator in Canada
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Platform - Bit Pricey

5.0 8 months ago

Comments: Overall, we would still be using BuilderTrend if it was more affordable, and if the features that are not compatible with a Canadian company could be accommodated. It would also be helpful to have Canadian billing to keep the cost more affordable for small business.

Pros:

The platform itself is very well set up. Once you complete the BuilderTrend role training it is very easy to navigate all aspects of the system from lead status to completion.

Cons:

Compared to other platforms that are set up almost the same, we found BuilderTrend to be quite expensive. There are also features that are not compatible with a Candian company as they are American, which also added to the overall cost due to the exchange rate.

Buildertrend Response

8 months ago

Hi Bethany, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.