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What is gGastro?

Cloud-based gGastro® EHR software, accessed via tablet, browser or mobile, is developed by gastroenterologists to help speed documentation, increase efficiency and keep the focus on patients. gGastro comes loaded with diagnoses, orders, maps, findings, billing codes and a built-in MIPS scorecard. It suggests ICD-10 and CPT codes, supports registry reporting, brings the office and endocenter together with a shared database, and integrates with our practice management tools and billing services.

Who Uses gGastro?

gGastro® EHR serves gastroenterology and integrates with our Practice Management and gPM™ systems, all accessed via tablet, browser or mobile.

gGastro Software - gGastro ERW
gGastro Software - MIPS in gGastro EHR
gGastro Software - gGastro ERW
gGastro Software - gInsights
gGastro Software - gGastro Mobile

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Reviews of gGastro

Average score

Overall
4.2
Ease of Use
4.4
Customer Service
4.1
Features
3.9
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
45%
4
30%
3
20%
2
5%
Verified Reviewer
Verified LinkedIn User
Medical Practice, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

All-Around Great

5.0 6 years ago

Comments: I am a Medical Assistant at a GI clinic, with gGastro you don't have to know the software entirely, only the functions that relate to your specific job function. The doctors at the clinic enjoy the level of customization within the Electronic Health Records and Endoscopy Report Writer. I use the EHR aspect of gGastro daily while working in the scheduling department. I started out rooming patients, then working at the front desk area and progressed to scheduling within a few months. I've discovered that regardless of department, gGastro is essential for business operations and being able to move employees around without additional training is a huge plus.

Pros:

The ease of use is most likable about this software. Growing up in the digital age i'm a quick learner when it comes to software and tech. I've witnessed many co-workers who considered themselves not so tech savvy learn this software quickly. Many functions tend to carry over into each task to the point that I've been placed in several different departments at work and I already know the system of gGastro well, no new learning needed. This is a great feature.

Cons:

I don't think it's a con at all but it would be neat to add an instant messaging type feature. The tasking and messaging works well and gets the job done. However a common situation I face is the need for timely responses from co-workers. I believe a live messaging type feature would bring even more value to this already great software program.

Modernizing Medicine Response

6 years ago

Thank you so much for taking the time to share your honest feedback and suggestions with us and others considering our EHR and ERW software. We're glad you and the practice you work for have experienced many benefits. -Holly A., Clinical Solutions Manager

Hoa
Admin in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

gGastro Review

5.0 4 months ago

Comments: The exceptional customer service and friendly staff have made our experience with gGastro seamless and efficient. We highly recommend this program to other medical practices looking to enhance their operations and provide top-notch care to their patients.

Pros:

The customer support has been outstanding. The team is always readily available to assist with any questions or issues that may arise. Their prompt and efficient responses have truly made a positive impact on my overall experience with the program.

Cons:

What I don't like about this product is the handling of large documents that are uploaded into the patient's charts. I would like a feature that would enable some sort of PDF search function.

Modernizing Medicine Response

4 months ago

We value your feedback, Hoa! Thank you for taking the time to leave us a review.

Apurva
MD in US
Medical Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Ancient platform is in urgent need to a complete rebuild to be browser agnostic

3.0 6 years ago

Comments: Best for GI but we deserve better.

Pros:

This is the most GI-specific EHR out there and it does a great job integrating the endoscopy workflow, scheduling, and outpatient workflow. Good document management, faxing integration, usually fast.

Cons:

Stuck in internet explorer and activex from over a decade ago. Imagine using a cell phone that old. This is a cumbersome setup that requires use of Windows OS, unsafe browser settings, and it often stops working after Windows auto-updates. Patient portal and patient communications in general are dated, though does allow sharing of PDF versions of chart docs. Fax was nice but direct should work a lot better. Can only renew or prescribe meds one at a time. Importing pharmacies and local providers is cumbersome.

Modernizing Medicine Response

6 years ago

Hello Dr. Trivedi - Thank you for taking the time to share your feedback. I understand that you have connected with one of our customer success managers to discuss your concerns and suggestions, and they have been shared with the appropriate teams. We're here to help and you can reach out to support at 866-459-4227 or [email protected] with any immediate needs in the future. Thank you! -Holly, Clinical Solutions Manager

Lynne
LVN in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

My latest EMR

4.0 6 years ago

Comments: Good system but I have wasted a lot of time during my day waiting for the system to work, load and update.

Pros:

Easy to learn and navigate . You can complete billing, scheduling, and messaging without having multiple systems!

Cons:

Slow as molasses! I have used other EMRs and this is by far the slowest one ! I can’t even imagine how efficient I could be in patient service if this EMR worked at its full potential. You can not “flip” from screen to screen quickly or even type too fast!

Joyce
Center Manager in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Long time gGastro user

5.0 5 years ago

Comments: We have everything in 1 server and utilize the billing, patient reminders, patient portal etc. Makes it easy to have everything with one company.

Pros:

I like that it is GI specific and is fairly customizable

Cons:

Sometimes enhancement requests are slow to happen

Modernizing Medicine Response

5 years ago

Good morning Joyce - We're glad to have you and Seaford Endoscopy Center as part of the Modernizing Medicine Gastroenterology family. Thank you for taking the time to share your review with us and those considering our EHR & ERW. - Holly A., Clinical Solutions Manager