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Alora Home Health
What is Alora Home Health?
Alora Home Health Software simplifies how you deliver and manage home health care. As a complete agency solution optimized for all devices, including smartphones, Alora offers easy clinical documentation for all disciplines; Processes all payers, including Medicare and Medicaid; Ideal for skilled & non-skilled home care. Alora's paperless workflow, with built-in electronic faxing, lets you manage from anywhere, anytime.
Who Uses Alora Home Health?
Alora is the perfect fit for agencies operating in Home Health, Home Care, Skilled Care, Non-Skilled Care, Private Duty, Hospice, and/or Pediatrics. Alora software is browser friendly & mobile-ready.
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Alora Home Health
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Reviews of Alora Home Health
Alora Review
Comments: Excellent customer service.
Pros:
User friendly. Less paper. Improved time management. Variety of reports. Improved revenue stream.
Cons:
A few bugs in the beginning stages of implementation. Overall, the process went smoothly.
Alternatives Considered:
Top Performing Home Health Care Solution
Comments:
I would describe my overall experience as a win.
Alora Home Health has been and still is one of the top performing home health care solutions. I advise that new organizations start with Alora as less training will be needed and it is affordable, while still having the might to manage the organization collectively.
The management of skilled and non-skilled care is one of the most important features Alora has to offer.
Problems solved: The need for one collective platform, the need to manage all components and staff, the need for fair pricing and support.
Pros:
- Management of all components of home health care. - Affordable, fair price. - Learn to use in a reasonable amount of time. Arranged in a very practical way. - Beneficial to supervisors, caregivers, and patients both individually and collectively. - Scheduling and time management. - Documentation and E-Signatures. - Management of skilled and non-skilled care. - Management of workflows, paperless and efficient. - Accept medicaid and medicare. - Management of billing and invoicing. - EVV included. - Support is above and beyond.
Cons:
- Missing features/feature quality: scheduling, notes, charts, lists and databases. Notification settings are standard, vital information has been lost or overlooked. - Some nurses and home care staff needed training in order to correctly use each and every feature. - Missing updates that other companies implemented years ago. - Complaints were heard but were not addressed.
Disappointed User
Comments: Disappointing
Pros:
Our nurses and Home Health Aides find it easy to navigate. We have developed training courses to help our new staff orient to the program with the help of AloraPlus integrative videos.
Cons:
We completed our contract with Alora Plus during the second quarter of 2020. We were sold on the fact that EVV would be an easy process for New Jersey agencies as stated on your website. This was also stated by the sales rep who walked us through the presentation of the system. This has been clearly false advertisement. Alora Home Health Software had not began to set up programming for New Jersey integration until July of this year. According to the Alora's customer service reps there have been New Jersey agencies that have been forced to restart there whole software process with other companies due to this false advertisement.Until this day this issue has still not been resolved.
Alternatives Considered:
Alora Review
Comments: The customer service is amazing!!! Overall, a very affordable program if you have multiple agencies and are in the start up phase.
Pros:
I like that you can do both home care and home health with this software
Cons:
The software does not instantly alert administration when caregivers are late or don't clock in or out of a scheduled shift. Administration has to look through each schedule manually to determine.
Alora
Comments: Alora has aided in coming into compliance with EVV and also with billing streamlining.
Pros:
Alora seems to be well suited for visit to visit nurse charting. There is also nice flow from OASIS to Plan of Care. We have had occasional difficulty with times from visit notes not transferring to times on the scheduler upon completion of nursing visit notes. Overall, nursing is satisfied with Alora.
Cons:
Occasional "glitch", for example with visit times not flowing from note to scheduler.
