---
description: Discover the benefits and disadvantages of Absorb.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Absorb Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Hospitality LMS Software](/directory/32444/hospitality-lms/software) > [Absorb](/software/61763/absorb-lms)

# Absorb

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> Absorb is an agentic AI-powered learning platform that streamlines training and scales learning across all audiences.
> 
> Verdict: Rated **4.5/5** by 354 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Absorb?

Absorb is built for mid-sized to enterprise organizations across industries looking to train their employees, customers, partners, or members.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 354 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Absorb
- **Location**: Calgary, Canada
- **Founded**: 2002

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Absorb offers tailored pricing based on your organization’s needs, including the number of learners and specific features required. As your organization grows, our technology, support, and value scale with you. Contact us to get a personalized cost quote.&#10;Absorb LMS understands that it's imperative to meet you where you are. That's why we offer a more tailored pricing approach based on your input and our recommendations.&#10;&#10;Absorb reps consult with you about your company size, budget, eLearning goals, usage patterns, and other considerations to craft the unique pricing model that works for you and is flexible enough to accommodate future growth and changes.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Ecuador, Finland, France, Germany, Iceland, India, Indonesia, Ireland, Israel and 22 more

## Features

- Activity Dashboard
- Activity Monitoring
- Assessment Management
- Assignment Management
- Asynchronous Learning
- Audio/Video Recording
- Certification & Licensing
- Communication Management
- Compliance Management
- Compliance Tracking
- Content Library
- Content Management
- Content Sharing
- Course Authoring
- Course Library
- Course Management
- Course Publishing
- Course Tracking
- Customisable Branding
- Customisable Questions
- Customisable Templates
- Document Management
- Employee Handbook
- Employee Portal
- Employee Training
- Gamification
- Learner Portal
- Learning Management
- Learning Paths/Tracks
- Mobile Access
- Mobile Learning
- Multi-Language
- Multi-User Collaboration
- Multimedia Support
- PowerPoint Conversion
- Progress Tracking
- Reminders
- Reporting/Analytics
- SCORM Compliance
- Self Service Portal
- Self-Service Content Curation
- Social Learning
- Storyboarding
- Template Management
- Tests/Assessments
- Third-Party Integration
- Training Administration
- Training Management
- User Management
- Video Management

... and 10 more features

## Integrations (43 total)

- ADP GlobalView Payroll
- ADP Lyric HCM
- ADP Next Gen HCM
- ADP Workforce Now
- Auth0
- BambooHR
- BizLibrary
- Clarity Wave
- ClearCo
- Credly
- Dayforce HCM
- Degreed
- Eventbrite
- Foxy
- Go1

... and 28 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Hospitality LMS Software](https://www.capterra.co.uk/directory/32444/hospitality-lms/software)

## Related Categories

- [Hospitality LMS Software](https://www.capterra.co.uk/directory/32444/hospitality-lms/software)
- [Learning Management Systems (LMS)](https://www.capterra.co.uk/directory/30020/learning-management-system/software)
- [Training Software](https://www.capterra.co.uk/directory/10008/training/software)
- [Mobile Learning Tools](https://www.capterra.co.uk/directory/30954/mobile-learning/software)
- [Onboarding Software](https://www.capterra.co.uk/directory/30819/onboarding/software)

## Alternatives

1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5302 reviews)
2. [Canvas](https://www.capterra.co.uk/software/127214/canvas) — 4.6/5 (4328 reviews)
3. [Moodle](https://www.capterra.co.uk/software/80691/moodle) — 4.3/5 (3386 reviews)
4. [Paylocity](https://www.capterra.co.uk/software/86714/webpay) — 4.3/5 (1850 reviews)
5. [360Learning](https://www.capterra.co.uk/software/211429/360learning) — 4.7/5 (503 reviews)

## Reviews

### "User-Friendly LMS Design with Straightforward Admin and Learner Workflows" — 5.0/5

> **Moushmi** | *9 April 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: The admin-side workflow and the learner side workflow is highly intuitive and straightforward, making it easy to navigate and manage tasks efficiently. I particularly appreciate the customizable, Excel-style reporting interface, which allows for flexible data views and seamless exporting to Excel or CSV formats. This greatly enhances reporting and analysis capabilities.&#10;&#10;Additionally, the platform is very well-organized when it comes to setting up courses, users, and other features. The categorical structure simplifies configuration, and the quick-access tabs at the top provide a more efficient alternative to navigating through multiple layers of course settings. Overall, the design significantly improves usability and administrative productivity.
> 
> **Cons**: While the platform offers a wide variety of reporting formats, there is an opportunity to enhance reporting capabilities further. For example, department-level reports could be more comprehensive by including detailed insights such as the number of courses completed, in progress, or not started for all employees within a department.&#10;&#10;The mailing system is highly effective overall; however, there are limitations in customizing certain automated emails, which can restrict flexibility in communication.&#10;&#10;Additionally, the observation checklist feature has some gaps. For instance, learners do not receive email notifications when reviewers provide feedback; this is a fundamental functionality that is currently unavailable within the LMS.&#10;&#10;Overall, when comparing the strengths and limitations, the advantages clearly outweigh the drawbacks, as the identified issues are relatively minor and do not significantly impact the overall effectiveness of the platform.
> 
> I have had a very positive and seamless experience with Absorb LMS across all stages, from implementation and onboarding to training and ongoing customer support. The collaboration with the CRM team, including our regular weekly or biweekly calls, has been particularly smooth and productive.&#10;&#10;The Absorb team has been exceptional in ensuring a strong overall experience. They have been proactive in following up on tickets, accommodating our time zone requirements, and effectively coordinating with integration teams across different regions. Any initial challenges, bugs and issues were addressed promptly, either through quick resolutions or by providing suitable workarounds tailored to our organization’s learning needs.&#10;&#10;Overall, we are extremely satisfied with the platform, find it to be excellent value for money, and are genuinely pleased to have Absorb LMS in place.

-----

### "Absorb - efficient and effective learning management" — 5.0/5

> **steve** | *19 March 2026* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Firstly the number of features that were available compared to other LMX platforms. The extensive library allowed us to cover multiple geographic locations for mandatory training requirements and the AI features within create have proven to be a significant time saver when creating modules or supporting materials.
> 
> **Cons**: Some of the dashboard views which contain all of the training added for employees to select self learning can lead to a bit of a visual overload when viewed on the employee dashboard. Just displaying the mandatory training and having everything else accessible via a folder option would be better for us.
> 
> Exceptionally smooth and issue free from start to finish. I found the procurement process relative straight forward, Absorb were fully supportive of our needs and understood our requirements. Setup was super smooth and extremely efficient, from contract signing to roll out was less than a month which was impressive.

-----

### "Absorb LMS is highly recommended to move your business forward" — 5.0/5

> **Adam** | *29 June 2026* | Public Safety | Recommendation rating: 9.0/10
> 
> **Pros**: the feature rich and fully customisable platform that make it specific to our business and allow a hightened user experience
> 
> **Cons**: honestly at the moment ( we are 6 months into our contract) i couldnt pinpoint any downside to the platform
> 
> Overall we have had a great experience with Absorb. From procurment to implimentation, we were supported and guided through the process. the product is fantastic and easy to use

-----

### "Absorb: an extension of our own team\!" — 5.0/5

> **Jessica** | *15 August 2025* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: Absorb have a great culture to them, which initially drew us to them and set them aside from the more "hard-sell" options. We were able to demo and test sandbox modes and the different add-ons before purchase, ensuring we were confident that it would meet our requirements. &#10;Not only that, but since implementation, Absorb are constantly reflecting on their options and updating and upgrading all the time, with outstanding levels of communication; my favourite is their "Ideas Portal" where customers can suggest changes or updates to their platform, and you can chat with product and tech specialists and put forward a case, where they'll then let you know if it's a likely candidate for their roadmap. I've personally suggested several changes that they've rolled out, so it feels great to know they're listening, making improvements and also making the platform better for other customers too.
> 
> **Cons**: Almost nothing\! It's incredibly intuitive and I love the navigation of it. I would like to see some updates to their Global Resource options (non-courses like links and PDFs) to include images to help improve engagement, but honestly this is the only major improvement I can think of.
> 
> As our L\&amp;D is incredibly small (2 of us), we love that Absorb feels like an extension of our own team, rather than an external company. It's very collaborative, communication feels genuine natural, and I'm definitely a big advocate for their product portfolio\! We've subscribed to a lot of their add-ons and Absorb Create AI allows us to save both time and money by creating content in-house, rather than outsource; over 400k saved in 2024 through doing so\! And as mentioned before, they're constantly updating and adding new features, so you can now add AI text to speech with different options and pauses, and generate quiz questions based on your content. &#10;Their CSM and Account Managers are always knowledgeable about upcoming rollouts, products and how this may fit into our training plans, with very reasonable costs that we can actively track ROI on. &#10;From an admin perspective, it's incredibly intuitive to use and difficult to break. They do have their own Knowledge Base and Academy where they have brilliant quality walkthroughs and elearning to help you get the most out of the LMS and add-on tools, but there's not much you can't pick up in 10 minutes and pressing buttons. &#10;I'm honestly a big fan and love attending their online workshops and Summit with guest speakers and chances to share best practice and discuss challenges and solutions across the industry.

-----

### "Amazing Support" — 5.0/5

> **Kim** | *15 March 2025* | Primary/Secondary Education | Recommendation rating: 10.0/10
> 
> **Pros**: Communication and support has been amazing, with never doing anything like this before, the team have been more than happy to guide us through the basics. The system is easy to use and allows us to track all areas of our staff training.
> 
> **Cons**: The AI course creation Tools can be limted but I am sure this will develop quickly.
> 
> \[sensitive content hidden\] is an amazing support, nithing is ever too much trouble, this was totally new to us and he was more than happy to work through with us frkm the basics.

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## Links

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