--- description: Discover the benefits and disadvantages of Salesforce Sales Cloud. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Sales Cloud Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Revenue Management Software](/directory/31118/revenue-management/software) > [Salesforce Sales Cloud](/software/61368/salesforce) # Salesforce Sales Cloud Canonical: https://www.capterra.co.uk/software/61368/salesforce Page: 1 / 754\ Next: [Next page](https://www.capterra.co.uk/software/61368/salesforce?page=2) > Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. > > Verdict: Rated **4.4/5** by 18812 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Sales Cloud? Salesforce can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18812 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: £20.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Basic sales and marketing for up to 5 users $25 /user/month\* (billed annually) Complete CRM for any size team $80 /user/month\* (billed annually) Deeply customizable CRM for your business $165 /user/month\* (billed annually) Unlimited CRM power and support $330 /user/month\* (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal and 12 more ## Features - Auto-Dialer - CRM - CRM Integration - Calendar Sync - Call Centre Management - Call Recording - Catalog Management - Channel Management - Client Tracking - Collaboration Tools - Commenting/Notes - Commission Management - Communication Management - Contact Management - Customer Database - Customer Profiles - Data Entry - Data Security - Data Visualisation - Document Management - Email Management - Email Templates - Engagement Tracking - For Insurance Industry - For Sales Teams/Organizations - Forecasting - Inbox Management - Knowledge Management - Lead Distribution - Lead Generation - Mobile Access - Onboarding - Patient Communications - Performance Management - Performance Metrics - Pipeline Management - Price Optimisation - Progress Tracking - Real-Time Analytics - Real-Time Notifications - Reminders - Reporting/Analytics - Sales Activity Management - Sales Pipeline Management - Sales Reports - Scheduling - Self Service Portal - Shared Contacts - Task Management - Training Management ... and 60 more features ## Integrations (36 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong ... and 21 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Revenue Management Software](https://www.capterra.co.uk/directory/31118/revenue-management/software) ## Related Categories - [Revenue Management Software](https://www.capterra.co.uk/directory/31118/revenue-management/software) - [Revenue Recognition Software](https://www.capterra.co.uk/directory/33615/revenue-recognition/software) - [Revenue Cycle Management Software](https://www.capterra.co.uk/directory/32275/revenue-cycle-management/software) - [Sales Force Automation Software](https://www.capterra.co.uk/directory/12/sales-force-automation/software) - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (7003 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 4. [eWay-CRM](https://www.capterra.co.uk/software/152769/eway-crm) — 4.5/5 (827 reviews) 5. [Dynamics 365](https://www.capterra.co.uk/software/157279/dynamics-365) — 4.4/5 (5860 reviews) ## Reviews ### "A solid choice for sales teams" — 4.0/5 > **Isla** | *18 July 2026* | Sports | Recommendation rating: 9.0/10 > > **Pros**: Salesforce Sales Cloud's pipeline management features are pretty solid, allowing us to track leads and deals with ease. The user interface is intuitive, and customisation options are plentiful. We've been using it for about a year now, and it's become an integral part of our sales process. > > **Cons**: One minor complaint I have is that the reporting features can be a bit clunky at times, and it took a bit to figure out how to get the data we needed. However, this isn't a huge deal, and we've managed to work around it. Overall, it's a good product, but not perfect. > > Overall, my experience with Salesforce Sales Cloud has been very positive, with the platform providing a robust set of tools that enable efficient sales management and customer engagement. However, I've encountered some minor issues with navigation and customization, which have slightly impacted my productivity. ----- ### "SFDC review" — 3.0/5 > **Verified Reviewer** | *4 February 2026* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: Reliable database to store sales leads and track sales stages with dynamic dashboards. Rarely any downtime. > > **Cons**: The interface can be clunky at times. When entering notes, it is not very user-friendly and can definitely be improved. ----- ### "Positive review" — 5.0/5 > **Rico** | *15 April 2026* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Great tool to allow reporting, reviewing accounts and notes, whilst also tracking pipeline and deals. > > **Cons**: There is not a fluid relationship between child and parent accounts, so it can create duplicates or crossovers. > > Positive, easy to navigate solution which has a lot of features to help create a siloed workflow to the team. ----- ### "great centralised sales crm, Highly recommend (abundance of tools and features is great)" — 5.0/5 > **Arran** | *28 September 2026* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Very useful features, top of the sales CRM softwares for a reason. I love the all inclusive features and the centralisation > > **Cons**: Some parts did feel quite difficult to set up and I think it requires a level of technical knowledge, software experience etc to build something within it. but for simple use it is great > > I am happy, I used it to build out my outreach and sales infrastructure, it worked how I needed it to without issues ----- ### "A Powerful CRM with Endless Customization Options" — 5.0/5 > **Kevin** | *31 August 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The platform is extremely customizable and offers powerful tools for managing leads, opportunities, and customer data. I especially like the reporting and dashboard features, which make it easy to track KPIs and forecast sales. The integrations with other tools like Outlook and marketing platforms are also very helpful. > > **Cons**: The system can be overwhelming at first because of its complexity, and setup often requires admin support or third-party consultants. > > Overall, Salesforce Sales Cloud has been a reliable and robust CRM that has improved visibility into our sales pipeline and helped streamline processes across departments. While it does come with a learning curve and a higher price point, the value it delivers in terms of efficiency and data-driven decision-making has been worth it. ----- Page: 1 / 754\ Next: [Next page](https://www.capterra.co.uk/software/61368/salesforce?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/61368/salesforce) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data