Salesforce Sales Cloud

Build relationships with your customers and increase sales

Comments: This platform helps me a lot to have all the information in one place, because it allows the seller to enter the system and process all the required information, and this makes it easier to provide the necessary information about sales, emails, responses, meetings, etc. All this information is in one place, helping me to review the progress that is made with the clients, as well as I can set warning alerts, if they visited it, how many times a week they visited it, if I bought in the last month even If I buy in the same year.

Pros:

I like Salesforce Sales cloud because it helps us massively manage customers and manage the information of new prospects, it also helps us automate our sales process, because it helps us achieve business strategies, focused on customer relations. This platform helps us to have all the information of our clients in the company, since if a salesperson stops working for the company, they are prevented from having access to client information, since the system gives you the option to protect the information of your clients, this is done because each sales manager is obliged to file the information in the system, allowing the data to remain in the company and be used exclusively by the collaborators of said company, and in this way it can be resume customer relations and manage the customer again.

Cons:

I have nothing against this platform, as it is there to help small and large companies to retain customers.

Salesforce Sales Cloud is an on-demand CRM platform for small

Comments: Salesforce Sales Cloud is an on-demand CRM platform for small, medium, and big enterprises that focuses on sales and customer connections. CRM capabilities on this platform include lead management, marketing automation, and contact management. These systems can be used to manage client accounts, track leads, run and monitor marketing campaigns, and provide post-sale customer service.

Pros:

Because reminders, sales tracking databases, task managers, and calendar features have become key components of the daily routine, Salesforce is not only incredibly easy to use, but also extremely beneficial for all sales professionals within a specific group. Because we work in such a fast-paced and ever-changing environment, all members of our team must be familiar with sales, finance, and servicing processes in order to maximize all possible transactions and convert units as rapidly as possible.

Cons:

I have yet to come across any Salesforce disadvantages, as the software has proven to be extremely useful in keeping my Sales team informed, on time, converting more leads, and more invested in their work output by setting daily reminders to hold each Salesman accountable for their daily tasks and follow ups.

Alternatives Considered: Webex

Reasons for Switching to Salesforce Sales Cloud: Salesforce is a product that I would recommend to any organization of any size that wants to grow by setting goals and cooperating as a team. Whether your company has two salespeople or 200, Salesforce is the only sales tracking and data management CRM you'll ever need. The unique components and access granted to each user are incredibly valuable.

Salesforce provides it all but at a cost for both money and time

Comments: For the money we paid, I expected some out-of-the-box sales features that were not present; they had to be built. It could not accommodate a List View, which made it difficult for me and my team to move away from simple spreadsheets that provided a wholistic view, which is helpful for managing sales activities daily.

Pros:

It could ultimately do anything I wanted it to

Cons:

Had to hire a SFDC admin full-time to help us build out reports, etc. Also had to pay lots of money to a 3rd party to help us implement it.

All your sales and marketing needs under one umbrella

Comments: Brought in a lot of clarity in forecasting sales and lead volumes
Made data storing organized. It is our one-stop-shop for all sales and marketing-related information

Pros:

Helps maintain account and lead level data connected (hyperlinked) Easy storage of every information at all stages of the sales funnel Intuitive reporting and dashboard

Cons:

High price Complicated implementation Customer support is not as great as HubSpot

Alternatives Considered: NetSuite CRM

Reasons for Choosing Salesforce Sales Cloud: Hubspot reporting and dashboarding were too poor. It did not give us a clear picture of where we were in terms of our quota achievement.

Switched From: HubSpot Marketing Hub

Reasons for Switching to Salesforce Sales Cloud: It was purely the management decision and external referral

I love Salesforce

Comments: Fantastic tools that help tie all aspects of your business together in one place, with cross functionality, analytics, and the ability to do anything you require!

Pros:

Customizable to anything you need and want Trailblazer tutorials are fantastic and can help you learn any admin/dev things you need to learn to implement Customer service reps are amazing and so very helpful Dreamforce and other public events are wonderful and a great way to connect and learn about new and upcoming features that you may want to implement Saleforce is like a little (big) community where everyone is helping everyone else to succeed in their ventures

Cons:

A bit expensive, but worth every penny. Don't really have any other complaints

Alternatives Considered: Zoho CRM, monday sales CRM, NetSuite, monday.com and HubSpot CRM

Reasons for Switching to Salesforce Sales Cloud: This was the best option that covered our various needs and allowed for growth as the business needs grew as well.